Your representative, Ty, listen to my complaint that I received the wrong product and told me how to address the problem. I appreciated the fact that she spoke good clear English. Others that I had... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service department is great. I have never had a bad experience with buygood's service and guarentee with all of your products. The product this time did not have any information on h... Zobacz więcej
Reakcja na opinię
This product is listed on sites warning customers to beware. The video shown of Bill Gates plying this supplement is AI. I discovered this after I made the purchase. The ordering of "more and more"... Zobacz więcej
The delivery of Kerafen was apparently illegal in Germany, where big pharma writes the laws. The customs officer even said this applies to the whole EU. At customs, I was confronted with a choice: hav... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Napisane przez firmę
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Dane kontaktowe
800 W Main St Ste 1460 , 83702-5983, Boise, Stany Zjednoczone
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,4
Średnia
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just after placing an order
Just after placing an order, I changed my mind, was told it was already shipped. Interesting because it was only minutes. I was told to refuse the package when it arrived at Canada Post. It arrived on August 28. I was told by your company that once you received notification of refusal I would get my refund.it has been 3 weeks, I feel this should have been resolved by now. I have not had any response. Shame on you.my refund should be $295.01 please take care of this immediately
15 sierpnia 2026
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. I’m very sorry for the frustration and inconvenience you experienced with your order and the delay in receiving an update regarding your refund. I understand why you are upset, especially after following the instructions to refuse the package through Canada Post on August 28 and then waiting several weeks for your refund.
We sincerely apologize that you did not receive a timely response. We have now processed a refund for the remaining amount. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Appreciate the refund for the charge on…
Appreciate the refund for the charge on the extra order.
16 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for taking the time to let us know. We’re glad we were able to process the refund for the charge associated with the extra order and resolve that concern for you.
We appreciate your patience and your kind feedback. Please don’t hesitate to reach out if there’s anything else we can assist you with.If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Very easy to communicate with you
Very easy to communicate with you. Very helpful with my problem. Prompt replies to emails.
18 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for the kind feedback! We're thrilled to hear that our team made the process easy and provided the quick, helpful support you needed.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
Great
Easy to order from and always there if an issue arrives. Very good customer service and happy to have found this site. Better place to buy and stands behind there products and Money back guarantee's
18 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the ordering process easy and that our customer service team has been there for you whenever an issue came up.
We truly appreciate your kind words about our commitment to standing behind our products and honoring our money-back guarantees. We’re grateful to have earned your trust and are so happy you found us!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Team BuyGoods
I paid over $300 to buy special pills…
I paid over $300 to buy special pills and received junk pills instead. Emailed for return and reimbursement and never got a response. $300 down the drain with no options.
31 sierpnia 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. It’s completely understandable to feel frustrated when a product doesn’t meet your expectations.
Please rest assured that we are taking full responsibility to make this right immediately.
We have processed a complete refund. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
I placed an order for 3 Bottles of…
I placed an order for 3 Bottles of BreathEaseX + 3 Bottles of CardioEaseX @ a hefty price of over $300. Going thru the checkout procedure, the website listed that my order unlocked an Exclusive New Customer Gift of 6 free bottles of BreathEaseX + CardioEaseX". I accepted the offer. Later, I came to find out that I was billed for the "Gift" . I did contact customer service thru email, and I was promptly refunded the second charge. No mention of the free gift. When I recieved my order, it contained 6 bottle of BreathEaseX, with NO CardioEaseX. I again contacted customer service via email, I did get a reply that the missing bottles would be shipped, once my address was confirmed. I confirmed my address, and still have not recieved the missing product. I've sent several emails addressing this issue with no reply. Calling their phone# takes me to an automated system that can not find my order!
29 lipca 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. I’m very sorry for the frustration and inconvenience you’ve experienced with your order. I understand how upsetting this must be, especially after you were initially charged for the promotional gift, had to contact us to receive a refund, and then received an incomplete order.
We’d like to look into this further and help address your concerns. However, we were unable to locate an account or order.
Please provide the name, email address, and phone number used when placing the order. If you have an order ID, please include that as well. This will allow us to locate your order and review your concerns more thoroughly.
We're committed to improving our customer experience and appreciate the opportunity to address concerns like yours. You may also contact us directly at support@buygoods.com or manage your order here https://findorder.com/
We're always here to help. — Team BuyGoods
I had an issue with my order and…
I had an issue with my order and thought I had made a terrible mistake in going through with it. I was pleasantly surprised when their representative contacted me and resolved the issue immediately. Best customer service I have ever received.
18 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for sharing your experience! We’re truly sorry that your order initially caused you concern, but we’re very glad our representative was able to reach out and resolve the issue promptly.
We greatly appreciate your kind words about our customer service. Knowing that we were able to turn a frustrating situation into a positive experience means a lot to us. Thank you for giving us the opportunity to make things right!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
- Team BuyGoods
Odpowiedź od BuyGoods Inc.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our customer service fantastic. It means a lot to know that our team was able to provide you with the support and service you expected. We truly appreciate your kind words!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
They were very helpful when I needed to…
They were very helpful when I needed to return the product.
3 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for sharing your experience! We’re glad to hear our team was very helpful and made the return process easier for you. We truly appreciate your kind feedback and are happy we could assist when you needed it.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
The representative was very kind and…
The representative was very kind and helped me a lot.
16 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for your kind feedback! We’re delighted to hear that our representative was kind and provided the support you needed. We truly appreciate you taking the time to share your experience with us.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
The company is very accommodating and…
The company is very accommodating and it has been a pleasure doing business throughout. The staff is very helpful, polite, and knowledgeable as to any issues that I encountered, which because of them I hadn’t but a few questions. They explained everything I needed to know very thoroughly. It was a pleasure.
10 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your thoughtful feedback! We’re delighted to hear that you found our company accommodating and that our staff were helpful, polite, and knowledgeable throughout your experience. It’s especially wonderful to know that they took the time to explain everything thoroughly and answer your questions clearly. We truly appreciate your kind words and are glad it was a pleasure doing business with us!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
- Team BuyGoods
I wrote BuyGoods.com about MySodaTide.com
I wrote BuyGoods.com
Heading: Please refund all my money from all three charges
Please refund all my money. I ordered after listening to Dr Oz for an hour. He promised apple cider vinegar & baking soda. There is none of the ingredients in the bottles I received. When I called to complain about that and two extra charges, I was transferred to an unethical person who claimed that someone fraudulently used our computer. He then tried to take over my computer, a very fraudulent behavior. He sent us to the website "secureoneweb.vercel.app” and then asked us to push download. When we refused, he then said call 833 444-1824. This is an 833-area code often used for fraud & dishonest & deceit.
Update: 10/2/26 Our credit card company has "temporarily" refunded all three charges. We are still convinced they connected us to a man who tried to take control of our computer.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re very sorry for the distress and frustration you experienced regarding your orders and the additional charges.
We spoke with you today and reviewed the status of all three orders. We confirmed that all three charges have already been disputed with your bank. As a result, we advised you to coordinate directly with your bank regarding the status or update on the dispute.
We sincerely apologize for the inconvenience and concern this situation has caused. We appreciate you bringing this matter to our attention.
If you need further assistance, please send us an email at support@buygoods.com or go to our website: https://findorder.com/
We're always happy to help!
- Team BuyGoods
Satisfactory reply and action taken
Satisfactory reply and action taken . Thank you! I hope you can stop these fraud videos that pray on people that are looking for help. When you see what looks like a reputable Dr. vouching for a product it seems real. At 78 I thought I was smarter than that, but I guess not. Next time I will do my research first!
15 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for sharing your experience with us. I’m truly sorry that you encountered misleading videos and that they made the product appear more trustworthy than it actually was. We completely understand your concern, especially when a video appears to feature a reputable doctor or medical professional.
We’re glad you reached out, and we appreciate you bringing this concern to our attention. Please rest assured that your feedback is important to us, and we’ll continue taking appropriate steps to help address and prevent misleading content.
Thank you again for your understanding and for giving us the opportunity to assist you.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
Team BuyGoods
Great customer service!!
8 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for the 5-star rating! We’re thrilled to hear that you had a great experience with our customer service. We truly appreciate your kind feedback and are grateful for your support!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I was just impressed by how quick it…
I was just impressed by how quick it was how painless it was and how honest your company was like I said thank you. I appreciate your integrity. It’s just nice to see in today’s world.
15 września 2026
Odpowiedź od BuyGoods Inc.
Thank you so much for your kind words! We’re truly glad to hear that the process was quick, painless, and that you felt our team handled everything with honesty and integrity. We sincerely appreciate you taking the time to share your positive experience with us.
Your feedback means a great deal to our team, and we’re grateful for your trust and appreciation. Thank you again for your thoughtful message!
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
- Team BuyGoods
Are fake endorsements legal or just unethical?
While I haven't purchased a product from BuyGoods, I did watch a video that included an endorsement by Morgan Freeman. I was skeptical so I asked AI if Morgan Freeman had endorsed that particular product. It says no he did not. Of course AI can make mistakes but I'm convinced that this and many other companies use AI to generate ads with fake celebrity endorsements and I wonder if it's legal. I already know that it's unethical.
15 września 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for taking the time to share your concern. We completely understand why seeing what appeared to be an endorsement from Morgan Freeman would raise questions, especially after you independently checked whether he had actually endorsed the product. We’re sorry for the concern and confusion this experience caused.
We take concerns about misleading advertising and the use of celebrity endorsements very seriously. While we can’t confirm the authenticity or legality of a specific advertisement based solely on the information provided, we want to reassure you that your feedback is important and can be reviewed by the appropriate team. Please send us the full link to the site where you’ve seen the Buygoods false advertisement so we can check and take necessary action.
We also appreciate you bringing this to our attention even though you have not purchased a product from BuyGoods. Your concern about potentially misleading advertising is valid, and we’re sorry that the advertisement left you feeling uneasy.
If you need further assistance, please send us an email at support@buygoods.com or go to our website https://findorder.com/
We're always happy to help!
Team BuyGoods
I had an issue
I had an issue. They have promptly corrected it and I am awaiting my refund which should be here within 3 to 5 days.
14 września 2026
Odpowiedź od BuyGoods Inc.
Thank you for your feedback! We’re glad to hear that your issue was promptly corrected and that your refund is now being processed. We understand how important it is to have the matter resolved, and we’re sorry again for the inconvenience you experienced.
We appreciate your patience while you wait for the refund to arrive within the expected 3–5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
Team BuyGoods
It's a horrible taste,Hope it helps…
It's a horrible taste,Hope it helps clean my Lungs but nasty stuff, BreathiZen, I pray it works. They will offer 25%-50.% I don't see where it's worth the price, I ordered 6 bottles,get 6 for free, they billed me twice 1 for 6 bottle and then for 12 bottles, wrong.
13 września 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. I’m very sorry about the unpleasant taste of BreathiZen and, especially, the confusion and frustration caused by the billing of both the 6-bottle and 12-bottle orders.
We reviewed your account, and our records show that you accepted a partial refund on both orders. We hope this helps address your concern regarding the charges.
For additional reassurance, your Money-Back Guarantee period remains valid until November 5. This gives you time to evaluate the product and determine whether it is right for you.
We sincerely apologize for the inconvenience and appreciate you bringing these concerns to our attention. We’re here to help and want to make sure you feel supported throughout the process.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help!
Team BuyGoods
DO NOT PURCHASE FROM THIS COMPANY!!!
After receiving the product the first time 4 months ago, I decided not to keep and returned the product at my cost. Every month since then this company continues to charge my bank account even after stopping my subscription, then they want to charge a $58 restock fee for which I don't even have any product to be restocked. I have tried numerous times to get hold of this company to no avail. Bad customer service. DO NOT PURCHASE FROM THIS COMPANY!!!
28 lipca 2026
Opinia niezależna
Odpowiedź od BuyGoods Inc.
Thank you for reaching out. We’re very sorry for the frustration and inconvenience you’ve experienced regarding the charges and your returned order. We completely understand your concern, especially after you had already returned the product and believed the matter was resolved.
We reviewed your account and found only one completed order, placed on July 06, 2026, for Nerve Ease – 6 Bottles. This was a one-time order and not a subscription, so there should not be any recurring monthly charges from this order.
We also confirmed that a partial refund of $235.20 was processed on July 28, 2026. To further resolve the matter, we have now processed a refund for the remaining $58.80 as well. The refund will be credited back to the original form of payment within 3-5 business days. Kindly note that the exact timeframe may vary depending on your bank or payment provider’s processing time.
We also tried calling you today to discuss this with you directly, but unfortunately, we were unable to reach you.
If you are still seeing a monthly charge from BuyGoods, please send us an email with a copy or screenshot of the billing statement showing the charge(s). This will allow us to review the transaction details and investigate the source of those charges further.
If you need further assistance, please send us an email at support@buygoods.com or manage your order here https://findorder.com/
Team BuyGoods
Again, we sincerely apologize for the inconvenience and frustration this situation has caused. Please rest assured that we want to help clarify and resolve any remaining concerns as quickly as possible.
Thank you for your patience and understanding.
I am sorry it’s not working for me for…
I am sorry it’s not working for me for three days in a row using it one day as a directed. I was having pressure on my head on the top of my head so I stopped them immediately and I was fine. I was OK anyway thank you just don’t send me anymore.
14 września 2026
Odpowiedź od BuyGoods Inc.
We’re sorry to hear that you experienced discomfort while using the product. We understand your decision to stop using it.
Please rest assured that there is no active subscription on your account, and you will not receive any additional shipments or subscription charges from us.
We also recommend following your healthcare provider’s advice regarding the symptoms you experienced.
If you need further assistance, please send us an email at support@buygoods.com. We're always happy to help!
- Team BuyGoods!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.