Company does not return emails or respond to any emails for that matter, Return an item over a month ago for a core and never received my core charge back, Company does not respond to any of my emails... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company said they had my part in stock on their web site but in fact did not so they cancelled my order the next day without any notification. I even emailed their so called customer service and... Zobacz więcej
Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... Zobacz więcej
Quality Products and super fast delivery!! I have used their products on several jobs and I am very pleased. One note to those purchasing A/C compressors, double check physically if oil is present. Do... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.
Dane kontaktowe
6740 Cobra Way, 92121, San Diego, Stany Zjednoczone
- 888-907-7225
- sales@buyautoparts.com
- www.buyautoparts.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A/C compressor kit and condenser nightmare!
I purchased a A/C compressor kit, and condenser for a 2017 GMC Canyon using BuyAutoParts.com guide for vehicle fit. Neither the A/C compressor nor the condenser fit as stated. The A/C compressor bolted up properly, but the electrical connections were turned in different positions and would not permit a connection.
After calling customer support and explaining this to a representative, where I was told to just spice in the connectors with extra wire to fit! Well, I did not purchase the items expecting that it would require also require fabrication for both the compressor and condenser to try and make it them work. The representative did however concede to refund all monies for the purchase of inferior products made in China.
If a company is going to sell a product they need to make sure that the guide they have on there website is correct for vehicle fit. I wasted a lot of time and money returning products and reordering from another online vendor with much better results.
Great Customer Service
Great customer service. I was able to talk to a real person to make sure the rebuilt Saginaw power steering box I needed contained everything I required for a custom 4WD off-road project. I received it in three days and it was the exact steering box I had required to meet all my specifications.
Sent the rong part 2nd day
Sent the rong part 2nd day. I payed for faster shipping as I needed my part. Very poor response from customer service. Not sure about the parts quality as I ended up ordering from another store. Probably will not use these folks again
Great sale prices
Great sale prices, excellent customer support and quick delivery.
I purchased a rack and pinion from B.A.P...dont do it
I purchased a rack and pinion from B.A.P and it almost killed me. One inner tie rod snapped on my going 40 miles per hour and I lost control of the car, for thats what happens when a tie rob breaks. I asked them for a refund, they cant do that till they get the old entire rack and pinion returned. I told BAP that returning the rack is not a option, so they told me to return the broken tie rod end and there send me another rack and pinion...thus doubling my chances of dying from another catastrophic failure. Customer service says they have u to a 2% failure rate on there racks...2% is insanely a huge number when it comes to a safety part .I work for a automotive supplier and we can only have 1 pcs per million that's defective that's 0.000001%...B.A.P can supply there victims a 2% defective rate....
Don't waste your time
Bought a turbo with exhaust manifold spent $900 for it paid $600 to install it and the wastegate was damaged had 1/4 inch side play. Called BAP they wouldn't just replace the exhaust manifold they wanted the entire turbo with manifold I bought before they sent out a replacement. Second option was buy another and get refunded later. I had to spend another $600 to have another turbo and exhaust manifold installed. My vehicle was down the initial 4 days waiting on their part just to find out it was junk. Would've cost me another 8+ days of downtime or another $900 and wait for a refund if I wanted a replacement plus another $600.
I sent their junk back for a full refund and bought elsewhere. I would highly suggest not using BAP if you want reliable parts with no issues.
Horrible customer service
Their vehicle catalog is incorrect, therefore we received the incorrect part. Not a big deal, easy to rectify, however this company's customer service is horrible. After several attempts calling to get it resolved, several times being hung up on and several false promises of a call back, I got frustrated and ordered through another company. Now they are witholding my funds, stating that its their policy to only give a "credit" not a refund. Absolute BS and scam.
Ordered a a/c compressor for my Yukon…
Ordered a a/c compressor for my Yukon and could believe how fast I received it. Had it installed and I am up and running.
2002 Ford mustang air compressor and dryer kit
buyautoparts.com had exactly what I needed at a great price with free shipping and the shipping was fast no less. I would definitely recommend them and use them again.
The service was great and the part came…
The service was great and the part came right on time!!!
Part was perfect fit to early to tell…
Part was perfect fit to early to tell only 3 days old but working great
I had order parts for my car here and…
I had order parts for my car here and never had a problem, I have returns and never have a problem getting my refunds I highly recommend this website to buy your auto parts!
Fast shipping
Fast shipping! I'm really happy with the steering gear box that I purchased!
I bought an AC compressor from them on…
I bought an AC compressor from them on Amazon. It lasted nine months and failed. They replaced it and then the replacement compressor lasted 10 days and failed. I wasted almost $1000 on installation between both compressors. Their customer service was horrible they refused to refund my money when I told him I didn't want another replacement. I do not recommend you buy from them, my experience shows that their compressors are junk and they don't care about you, once they have your money that's all they care about
Great shopping experience!
Ordered a new Turbo for my 2002 Saab 9-3 SE convertible. Part arrived quickly as promised and in excellent shape! Packed very well and preserved. Saved about $1k as I paid less than $200 for a $1200 part!
A lot of online parts stores have lot's…
A lot of online parts stores have lot's of options that should or might fit your application. It all maybe a giant waste of time and effort. These guys have a fitment guarantee as well as all the possible cross reference numbers. The AC pump for my 08 Sequoia was exact match.
Prices are too high
Prices are too high. Your customer service representative was very unprofessional.
Superb experience exceeded expectations!
So far so good! Exceeded expectations with regard to drop-shipping requested parts to my choice of shops. We'll see how the quality compares and if there's a need for returns, etc., I'll write another review.
***There indeed was a need to return/exchange a part! They handled it like pros! Got my replacement a/c compressor dropped at my shop and they swapped it out and was good to go! No finger-pointing or feet-dragging! I'd give 6 stars if I could!
Doświadczenie Trustpilot
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