The lovely lady at garden centre exit till. She spent time helping me set up blue diamond car registration online and physical card. Can't praise her enough we spoke about our ages this was left si... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Very helpful friendly staff right across the whole place. Bright spacious changing room in the clothing shop. Great lunchtime experience with good attentive staff members, especially Nic our waitre... Zobacz więcej
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We always make a stop at the Blue Diamond when in Cardiff and think it’s a great store. We particularly like their cafe and their staff are also very polite and helpful. We think Nick Denslow, the... Zobacz więcej
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Ordered & paid £15,000 Pergola with 14 week lead time. Still waiting 24 weeks later. Communication was poor I had to keep contacting them. Blue Diamond had my money almost 6 months. Profuse apologies... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Dane kontaktowe
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Doskonała
7 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Worcester Garden Centre
Worcester Garden Centre
They offered a refund for a mislabelled pear tree that turned out to be an apple tree. I suggested a £28 gift voucher as a fair settlement since this would be better for them than a refund. They agreed to this but wanted the wrong tree returned for some kind of investigation! The tree is now approx. 7.5 foot tall in it’s pot, and it’s completely impractical to remove it from its pot and get in transported to the garden centre. So in total frustration I asked for my money back to close the case. Never heard from them again, my emails ignored. So no compensation for their mislabelling error. Hardly seems fair! So one star it has to be.
Dear Joanne,
Regarding your response and request to confirm my email address on your customer service website. Your people at Worcester GC already have my correct email address as we’ve exchanged numerous emails. So rest assured they have it. Incidentally, I have not heard from them either yesterday or today so far. I will update this site should I continue to be cancelled by them. We shall see.
Final Update 5th June
Worcester GC never wrote to me again and Joanne took over. Got an apology and fair compensation. So my thanks go to her. It’s a good thing that we have Trustpilot for these situations.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Denzil Bassett,
Thank you for sharing your review via Trustpilot.
I am sorry to hear of your disappointment regarding this matter.
I understand that my colleagues have been in contact with you directly via email and are currently corresponding with you in an effort to resolve your concerns.
We certainly do not wish for you to feel that your feedback has been ignored.
To ensure we are communicating with you correctly, could you please confirm that the email address we have on file is the correct one for you? Please confirm your email address via -
customerservice@bluediamond.gg
We look forward to hearing from you so that we can continue assisting you.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
This is a great garden centre with…
This is a great garden centre with something for everyone. Plenty of choice in the two eating places , and dogs are welcome throughout the store . Ladies fashion and a great selection of food in the shop including a butchers . Staff are so friendly, I love going there
2 czerwca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Mrs Amanda Thwaits,
Thank you for taking the time to share your feedback.
I was delighted to read your positive comments, and will ensure your kind comments are shared with the team, who I know will be delighted to know their efforts have been appreciated.
Thank you once again, and we look forward to welcoming you back soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
The plant centre staff are excellent
The plant centre staff are excellent. Ari, Debs & their team are so knowledgable and helpful.
The choice of plants, trees and shrubs are incredible and of the highest quality.
Food hall and gift shop is amazing.
The whole visit to Beckworths is a delight.
Thank you to a very happy work team. 😊
1 czerwca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon P Helsdown,
Thank you for your lovely review and for taking the time to share your feedback.
We are delighted to hear how highly you rate our Plant Garden Centre team. Ari, Debs, and the rest of the team will be thrilled to receive your kind comments regarding their knowledge and helpfulness. It is also wonderful to hear that you enjoy the quality and selection of our plants, trees, and shrubs, as well as our food hall and gift shop.
Thank you once again, and we look forward to welcoming you back to Beckworth Emporium again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
A great place to visit with friendly…
A great place to visit with friendly and helpful staff.
30 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to leave such positive feedback.
We pride ourselves on offering friendly, helpful and the best possible customer service, so it is great to hear you received this from our team.
We really appreciate your kind comments, and hope to see you again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Odpowiedź od Blue Diamond Garden Centres
Good morning BW,
Thank you for taking the time to leave such positive feedback.
We really appreciate your kind comments.
We shall hopefully see you again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Bromley Garden Furniture
19 May Ordered and paid over £2600 for Bromley Garden Furniture with "5-6 days delivery" ready for friends and family BBQ.
27 May Chairs delivered but NO Table. "Sorry we only have 3 of 4 parcels on van".
The order says delivery guys to unpack and remove packaging - No such service given.
29 May Table delivered. However "sorry Sir" the glass table top is smashed we'll get a replacement.
It's now 1st June, our family and friends BBQ was yesterday and no sign of replacement table or apologies.
We went with Local Garden Centre for peace of mind - more fool us!
19 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to share your feedback on Trustpilot.
Please accept our sincere apologies for the delays, incomplete deliveries, damaged table top, and the disappointment caused, particularly as the furniture was purchased in time for your family BBQ.
We fully appreciate how frustrating this experience must have been and we are extremely sorry that we did not meet your expectations on this occasion.
I trust our teams are actively working with you directly to resolve this situation.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Holt Garden Centre has everything in or outside
Holt Garden Centre has been our go to for the last four years meeting friends for breakfast/ dinner/ or coffee and cake. And of course the huge variety of everything garden. This is not just a garden centre but a huge area of professional items for all outdoors enjoyment.
30 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Martin,
Thank you for your wonderful feedback and for your continued support over the past four years.
We are delighted to hear that Holt Garden Centre has become a favourite meeting place for you and your friends, whether for breakfast, lunch, coffee and cake, or simply to browse our extensive range of gardening and outdoor living products.
We very much appreciate your kind comments and look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A relaxed place to shop
Good variety of products and helpful friendly staff
28 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Hi Linda,
Thank you for taking the time to leave such positive feedback.
We really appreciate your kind comments.
We shall hopefully see you again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Really friendly helpful beautiful iteam…
Really friendly helpful beautiful iteam great value for money ladies clothes are excellent restaurant great value
28 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Mrs josephine betts
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments, and hope to welcome you back to our Blue Diamond Garden Centre and Restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Odpowiedź od Blue Diamond Garden Centres
Good morning Tom Butler,
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments about our amazing staff!
We hope to welcome you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Love Harleston garden centre but...
Love the local Harleston garden centre in so many ways. Great staff, good range and good quality bit man that peat free compost is horrible. Poor germination rate and very little progress thereafter. Had to buy some good stuff from a competitor.
My recommendation is do use the garden centre but don't buy the compost.
22 marca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Nigel,
Thank you for taking the time to share your thoughts and feedback via Trustpilot.
I am delighted to hear your positive comments about our Harlestone Heath Blue Diamond Garden Centre, particularly regarding our staff, product range, and quality. I will ensure your kind words are passed on to the team.
However, I am sorry to hear that you have been disappointed with the performance of the peat-free compost. If you are unhappy with the compost purchased, please do return to the garden centre and speak with a member of the team, who will be happy to review the matter with you directly.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Staff extremely helpful and polite
Pleasant surroundings. Staff extremely helpful and polite. Food delicious
30 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Tim Ball,
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments, and hope to welcome you back to our Blue Diamond Garden Centre and Restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
An amazing store with inspirational…
An amazing store with inspirational gifting I could spend hours looking round, a luxury food department and a lovely restaurant…
29 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Kim Rogers,
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments, and hope to welcome you back to our Blue Diamond Garden Centre and Restaurant again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Always a good experience
Always a good experience. Blue Diamond is our local garden centre but it owuld be worth travelling to. Lovely cafe, super healthy plants and friendly staff. I think they have the balance right between the plant and garden side and the leisure side.
28 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Maggie Beggs,
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments, and hope to welcome you back to our Blue Diamond Garden Centre and Cafe again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Love Cadbury Garden Centre
Love Cadbury Garden Centre. Always come away with shoes, boots or sandals depending on the season 🙂
28 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning KC,
Thank you for taking the time to leave us such positive feedback via Trustpilot.
We really appreciate your kind comments, and hope to welcome you back to our Cadbury Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Had a super collection of plants to…
Had a super collection of plants to choose from.
Very helpful staff.
Hanging baskets are beautiful 😍
Would definitely recommend to friends and family
26 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Julie Reynolds,
Thank you for taking the time to leave us a 5-star review, and such positive feedback via Trustpilot.
We really appreciate your kind comments, and recommendation, and hope to welcome you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
We had a lovely day out with the family…
We had a lovely day out with the family got everything we needed...plants and clothing..we would definitely recommend this garden centre ...and also go in there restaurant part...fabulous cake and coffee or cold drinks worth a try
26 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Hi Linda Millman,
Thank you for taking the time to leave us a 5-star review, and such positive feedback via Trustpilot.
We really appreciate your kind comments, and recommendation!
We hope to welcome you and your family back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Great experience at Percy Thrower…
Great experience at Percy Thrower garden centre in Shrewsbury. Young man got a trolley, selected the compost I wanted, took me to the till point and then safely stashed it in my car. All with a smile.
25 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Hi Helen,
Thank you so much for taking the time to leave us a review.
We are pleased to read that you had a great experience when visiting our Percy Throwers Blue Diamond Garden Centre recently.
Thank you for sharing your kind words with us.
We look forward to welcoming you back to our garden centre again very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
We visited Huntingdon today for the…
We visited Huntingdon today for the first time and were impressed with range of items on offer, I did buy a pair of sandals and was happy with the purchase.
My only issue on a hot day like today was lack of cooling in the shop, doesn’t have to be air conditioning but fans around the shop would have helped.
26 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Rosemary Allen,
Thank you for taking the time to share your feedback on Trustpilot following your recent first visit to our Huntingdon Garden Centre.
I am delighted to hear that you were impressed with the range of products available and that you were pleased with your sandal purchase.
I would also like to apologise that the store felt uncomfortable during your visit due to the current extreme weather conditions we are experiencing. We do appreciate your comments regarding additional cooling measures.
Thank you once again for your valued feedback, and we do hope to welcome you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Wendover branch review
Went to the Wendover branch last week and what a difference from the previous owners. Massive selection of plants reasonably priced. Very friendly and helpful staff. Would definitely recommend.
22 maja 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Brian Hamlet,
Wow! what can we say, this review is such a joy for us to receive, thank you so much.
We really appreciate you taking the time to share your kind words with us, and for the recommendation!
We hope you will come and visit our Worlds End Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Doświadczenie Trustpilot
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