Waiting for ages for items to restock. Once available I ordered 2 items but after 20 days still no dispatch. Their support is respectively cumbersome. Only excuses why they can't send the items. Fin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shocking customer experience from what used to be a decent company. Ordered vinyl over two weeks ago although stated in stock no update of dispatch or tracking. Emails constantly being ignored. They'r... Zobacz więcej
I read some of the reviews after I ordered BoC green t-shirt and was bit worried. I was pleasantly surprised when my t-shirt arrived after 6 working days, as promised (typically 3-7 days). Quality o... Zobacz więcej
Ordered two Skee Mask LPs on a restock, super stoked because I adore these records and have not gotten a chance to buy them before. After waiting a couple of weeks, the records arrived completely dest... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Missing item but great customer service!
I ordered a bundle and it arrived after a few days even though it had to be shipped from the UK to Germany. One item was missing though so I reached out to the customer service and I was really happy with the support I got! I received a (non-automatic) email within a few hours and they said they would have the item shipped to me. It took another 4 weeks after my order date but I appreciated the support and accessibility.
Bleep rules o.k 👊🏻
Great selection of the best music, the best merch, so well packaged aswell which is peice of mind to avoid damage 👽
lang leveringstid
Havde bestilt en lp og noget merch fra bleep. Jeg har nu modtaget varen, men det lod vente på sig. Havde regnet med det ville tage lidt tid, men ikke 3 uger.
Fra bestilling til dispatch gik der næsten en uge, hvilket er lidt sløvt i min bog.
Absolutely awesome
Absolutely awesome, great everything. Easy and fast and 2 albums came perfectly boxed to Germany. Thank you!
I ordered 'They Live' book with…
I ordered 'They Live' book with standard shipping to the States and it arrived promptly a week later. Was also packaged well.
Inconsistent performance
Something goes wrong every order. I've spent thousands of dollars on bleep and I don't remember the last time an order shipped anywhere near the estimated pre order date. Delays of 2-4 months are NORMAL. If everything seems to be in stock at the time of order they'll find something they oversold and you'll wait months for it to get restocked, or you won't get it at all. It's usually the rarest records that you don't get... Customer service is useless and can't edit the order beyond canceling items.
EDIT: My recent order was mostly positive, I guess they read their reviews. Packaging is great and each vinyl sounds perfect after international shipping, even the colored vinyls that I've had issues with from every other distributer. They're doing something right back there; I just wish it was more consistent.
Great customer service
Great customer service. Ochre support quickly resolved an issue I had with a free download. I have used Bleep to purchase both vinyl and digital downloads for years now and I can’t fault their customer service, products and prices
Great to buy records from Bleep
Great to buy records from Bleep. I've been collecting Warp records for over 30 years now and Bleep is the perfect place to find any bits missing from my collection.
helpful customer service
Had a problem with the order but they were very helpful and gave a full refund.
Great customer service
First return after years of buying from Bleep - very easy process and very helpful people! Thanks very much!
Unable to download purchased music in a…
The download system must be fixed.
Great company
The customer support from this company is top notch. I received courteous and prompt service. I requested a refund due to the delayed release date of my product. I received that response within an hour.
I have used this company on several occasions. I receive my items in careful packing materials. Very nice.
AVOID, awful customer services, untrustworthy
Pre-ordered a limited edition vinyl that came signed with a poster. 2 weeks after it was released I hhadn't heard anything from them, I emailed them and they advised they would contact the distributor and get back and get back to me within a week.
4 weeks passed with no word from them. I asked them what was going on, they advised they would get back to me within a day. 2 days passed so I requested to cancel the payment as i didn't trust them.
After this email they replied to me within hours saying they had received the stock a few days ago, but they've cancelled the payment and returned it. Its crazy to me that i had to wait so long for any response, but when they felt like they were getting 'one over one me' by cancelling the order and refunding the payment, the response took 2 hours. Absoultely appaling customer services.
Why wouldn't they let me know when they had stocked it? Why did they take so long to get back in contact with me?
AVOID THIS COMPANY!
Always excellently curated quality.
I’ve ordered many times and always been a great experience.
There was a short delay with a recently purchased item arriving with bleep ahead of shipping.
I queried it and wondered if I can get a return if longer delays expected. They refunded me right away, no hesitation.
Always recommend bleep, top draw.
Not fulfilling pre-order
Pre-ordered a limited vinyl pressing for my son. Weeks passed after the release date (when I could have picked the limited edition up elsewhere) and I heard nothing. Now I get an e-mail saying they have been 'unable to fulfil my pre-order'.
Stereolab Tray
I ordered a Sterolab tray that arrived very damage and I wrote to Bleep's customer support
immediately they issued me a new tray and made it a very easy experience
grateful !
Excellent customer service
Excellent customer service, quick responses and very quickly sorted out my problem.
Hi everyone !
Hi everyone !
French customs ask me to pay some more taxes, I made my little enquire thanks to Bleep support and I escaped the surtaxes!!
I thank everybody there for a quick and sensible answer.
Hurrah BLEEP !!!
LAURENT P.
Exemplary Bleep Customer Service
The customer service at Bleep is exemplary. The website is well designed and easy to use. When I realised at short notice that I wouldn’t be available to receive my order, they kindly adjusted the delivery so that it would turn up at a later date. Communication was great. I’m really pleased with their service.
My original order never arrived but they helped
My original order never arrived - the post office and my neighbors said they never received it either.
After some back and forth, the support team was able to send me a replacement in decent time, which was much appreciated.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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