Bleep Recenzje 

Ordered a Burial 12". After 5 weeks(!!) I recieved a Shitty qualitiy Vinyl with bumps. Emailed 3 times with no answer from Bleep. This was the last order i placed there. You have lost a loyal customer.

Ordered the recently released Broadcast shirts and after some delays customer service responded and swiftly got my order shipped. One shirt in the order was out of stock in the size I ordered and they even tracked it down and shipped it separately at no additional charge. Friendly & helpful service, plus the shirts are extremely high quality in both material and screen printing A+

Having used Bleep for years, I've noticed their service getting worse and worse over time. Records have more frequently arrived with dismally bent covers. If you complain about this, Bleep take forever to reply, then offer a desultory discount or an extremely slow return service. In the past you could email them with a query and get a reasonably quick response; not any more. Now all queries are sent to something called "Ochre", which is registered at the same address. Ochre does not reply. While you await a response, the records you're interested in go out of stock. Sorry, but Bleep is now far more hassle than it's worth, and I now give up on this lot.

Bleep has become absolutely terrible
In the last couple of years
Record turned up damaged or weren’t sent cause they don’t do PO Boxes but no one contact you to say that they have not send them. Then communication takes more than 48 hours to get a reply and they never apologise for their mistakes use Juno, Clone or my new favourite Vinyl Underground

Ordered a vinyl LP that was released early October, the item arrived all bashed up, with the corners dreadfully creased. This can happen in transit, but in the 9 weeks that have passed since I received it, I have had slow responses to my queries, promises that they would keep me updated about a solution (they haven’t - I’ve had to press every time for updates, and these have not been readily forthcoming), I’ve had promises that a new sleeve was being printed but almost 7 weeks later, no sleeve (and no update). A very frustrating transaction for me, one I won’t be repeating

I’ve used Bleep for years and they were always amazing. Care taken with packaging and if there was any issues immediate replacement or refunds.

Recently I’ve had nothing but issues. Currently a limited boxset arrived battered. Bleep offered a partial refund which after checking the records played fine I accepted. Then nothing…… Chased several times and no response. This is now the third thing in a row I’ve had an issue with from Bleep and they have managed to ignore everytime after their initial (very slow) response.

Plenty other good record shops out there that actually care about their customers. Unless there is no other option for something I want I will not use Bleep again.

They fail at the one thing they are supposed to do

Make sure customers items arrive safely and not damaged. Absolutely crazy that an online music retailer for one of the most beloved labels in history can't be bothered to package fragile items properly

And that they don't even take responsibility. Shocking lack of customer support, terrible packaging - disappointing and very embarrassing for Warp. But I guess they have reached a size now where they don't care, they are pretty much like the majors at this point

So to put it bluntly: Bleep/Ochre and Warp suck!

I love Warp but this is one of the worst customer service experiences I’ve ever had. The record arrived damaged which should have been an easy fix, but you can’t file a return without an authorisation number from their customer service team. Catch is…they don’t reply. It’s been nearly a month now and despite constant attempts to reach out we’ve still only had the initial reply which said they’d reach a resolution for us quickly. Shocker, they haven’t. Go support your local instead.

Slick platform but no customer service and no way to speak to a human to fix problems. I placed an order a month ago which did not arrive, I have contacted customer services by the help form twice and not had a reply.

Dont even buy download songs from here, i tried downloading a single song, a single one like 5 times and everytime a xlm error would appear that says "access denied", after that its says i need to contact support to reactivate my download link, my first time and last time buying anything here, bandcamp all the way

Extremely slow service. Placed an order a week ago. No acknowledgement of order being processed or shipped. Also, no reply to a follow-up email chaser.

You are better off ordering Warp products via more reliable websites such as Piccadilly Records, Norman Records or Boomkat. I’ve had bad experiences with Bleep before…this is the last time.

i experienced a Very poor customer service. Bleep.com has a habit of receiving orders and then delay the delivery. Eventually when they do ship it out, the wrong order arrives. ;( Additionally the company has a very slow response when replying to emails. i experienced a 7 days wait for them to respond over an issue with my order, eventually it took them over 4 weeks of them to finally cancel the order.

I would like to thank my consultant Hakam for his support, professionalism to a high level. Always guiding myself and encouraging me to do better and deliver high quality of care to our service users. I can’t recommend Hakam enough to anyone his the best consultant. Always ready to listen and support me in my field since I’ve joined Beep360 I’ve been well looked after. Hakam goes beyond and is always there to support me his easy to reach and speak too thank you so much. Hakam you amazing and very hard working. Thank you for all you do for our service and being honest, kind, respectful and always reaching out to check on my wellbeing.

Neuware in Topzustand & alles sehr gut gelaufen!!!
Schneller Versand und Dank sehr guter Verpackung kam die Ware sicher und unbeschädigt an.

delivery time more than a month, open CD and broken case, vinyl already used too and all this sold at the price of new... not serious

Placed an order but had no communication from them. There is no way of contacting them other than email or via social media. They’ve ignored all my forms of communication so am having to seek a refund via my bank. The phone number they’ve added in their terms and conditions is out of order.

Ordered a t shirt. Week later not even dispatched. Emailed to cancel and refund and miraculously, received an email stating it was being dispatched and if I wanted to return could do so. I imagine that would be at a cost and would lose out on the shipping fee. Unprofessional and useless.

Excellent service and similarly superb 'products.' Have only experienced professional and friendly people, who should there be any issues - which has been very unusual - are helpful and easy to deal with. Always look forward to engaging with the Bleep universe.

Been using Bleep for 10 years or so.
Great music, great service. Always a great experience. Here's to another 10 years more!

I received my pre-order, from Europe, early.
It was perfectly packaged and protected.
I just ordered and it showed up without any problems.
I live in North America and that is great customer service.