Bleep Recenzje 

133
Wynik TrustScore: 2 na 5

2,1

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Waiting for ages for items to restock. Once available I ordered 2 items but after 20 days still no dispatch. Their support is respectively cumbersome. Only excuses why they can't send the items. Fin... Zobacz więcej

Oceniono na 1 z 5

Shocking customer experience from what used to be a decent company. Ordered vinyl over two weeks ago although stated in stock no update of dispatch or tracking. Emails constantly being ignored. They'r... Zobacz więcej

Oceniono na 5 z 5

I read some of the reviews after I ordered BoC green t-shirt and was bit worried. I was pleasantly surprised when my t-shirt arrived after 6 working days, as promised (typically 3-7 days). Quality o... Zobacz więcej

Oceniono na 5 z 5

Ordered two Skee Mask LPs on a restock, super stoked because I adore these records and have not gotten a chance to buy them before. After waiting a couple of weeks, the records arrived completely dest... Zobacz więcej

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Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

133 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(133)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Been buying from Bleep for years now…

Been buying from Bleep for years now and always found them to be a decent mailorder company. First to use decent quality eco packaging too!

Recently I had cause to go back to them about a faulty LP and I received excellent service from their support team. They dealt with my issue quickly, efficiently and I'm more than happy with their service.

Having read some of their reviews on Trustpilot I'm honestly dumbfounded. My experinces have only been positive. I buy an unhealthy amount of vinyl from multiple sources and have done for many years. So I have some clue!!

25 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

I've had an account with Bleep.com for…

I've had an account with Bleep.com for almost 20 years, pretty much since it's inception. In all that time, I have ordered both physical and digital music and always had a great experience. The only occasion that a physical release was lost in the post (a rare NoW album) they were very reasonable about it and kept a copy aside for me until 30 days after shipping; the original didn't show up so they sent the extra copy. Great site for any kind of non-mainstream music, such a wide selection of genres and artists.

12 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Cannot package vinyl records properly…

Cannot package vinyl records properly for international shipment. My last package came in thin, cheap packaging with no reinforcement. It wasn't even fully taped shut! I guess they need to save a few pennies on tape when you are spending $$$ with them. What a joke. My last order with this company. Never again.

9 czerwca 2022
Opinia niezależna
Oceniono na 2 z 5

Not great if you are out of the UK

Their support I received was extremely slow and only after Paypal intervened.

I will probably use their services when in the UK only as the waiting time was long.

In there defence once the communication begun they were on top of things!

10 marca 2022
Opinia niezależna
Oceniono na 5 z 5

was skeptical at first but very impressed!

Ordered this on Monday to give as a gift and I had received it by Thursday! After all the bad reviews about delivery I was very skeptical but now I’m glad I ordered! The vinyl hasn’t been opened/tried yet but I assume all is fine, as it’s sealed and well packaged. Would definitely order again! :)

They also have quick and helpful customer service on their Twitter account! Thank you to those who helped me over on there!

10 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Superb support from Ochre

Superb support from Ochre with a delayed delivery (which ended being on my country’s customs side). Worth mentioning that issue was a one-off of several separate orders which arrived in a timely fashion. Great site for new, rare finds and international shipping (bearing in mind your country’s customs/postal service limitations).

22 września 2021
Opinia niezależna
Oceniono na 5 z 5

Love Bleep

Love Bleep and have been using their site for a long time. No issues with any of my orders, great service.

9 września 2021
Opinia niezależna
Oceniono na 5 z 5

Fantastic support

Fantastic support, been a customer for years and have always had my issues resolved to my full satisfaction. I had items damaged in the post and they promptly replaced them.

I see a lot of people complaining about shipping delays recently, but you do realize there is a global pandemic going on and Bleep doesn’t control shipping, right? Like everybody they’ve done the best they can during the pandemic, and I personally don’t blame anybody for things out of their control. I think quite a few people here are being unreasonable.

29 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience. Pay extra for tracked shipping, no tracking number upon dispatch. Contact support, get a response a week later saying they'll find my tracking link (they didn't). Three weeks after dispatch; no parcel, no tracking and support takes a week to respond on every enquiry.

Oh, and the items i ordered are not available agin until October

9 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Very bad

Very bad! It took them more than a month to deliver what i ordered + I had to nag to get it. Bleep used to be great, but those days are gone.

31 maja 2021
Opinia niezależna
Oceniono na 1 z 5

AVOID at all costs and save ur selfs…

AVOID at all costs and save ur selfs the hassle
First and last time I ever order from orchre/bleep absolutely shambolic cowboy company avoid at all costs very unprofessional no customer value wat so ever wich company in the 21centure does not have a phone number very poor communication

8 maja 2021
Opinia niezależna
Logo Bleep

Odpowiedź od Bleep

Hi Ali

We're sorry you feel this way. Are you in touch with a customer support manager? We do have a phone number on our website but we are all working from home at the moment. We can talk to you on the phone if required.

We can't locate your order currently but please email support@ochre.store and we would like to try and help to resolve your issue.

Bleep Support

Oceniono na 5 z 5

Smitten.

I have had nothing but positive experiences with Bleep. I became impatient at one point and they were so timely with a response and courteous about my order. I can honestly say no matter the circumstance, I will continue to loyally support them for inifinityXforever. Wonderful support team. Kudos guys and much love from Florida.

22 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

We Are Reasonable People?

I received an email about an upcoming release that I was excited about and immediately went to purchase it on the Bleep website. I went to checkout and the item could not be added to my cart. I contacted Ochre Support the same day and they strung me along without offering a solution. Day by day went by, email after email, until the item sold out without the issue ever being resolved.

It was an obvious system glitch, but I can think of basic solutions that could have been offered that would have allowed me to purchase the item (i.e. sending a PayPal invoice instead). Ochre Support assured me the situation was being addressed and they would get back to me. Instead, I missed out and the consolation offered was a voucher to purchase something else off the website!

I've been a Warp fan/customer since the inception of the label, but Ochre Support has lost me today. I've let a few instances slide and continued purchasing from Bleep, but the loyalty has been one-way only. No reasonable customer would tolerate these circumstances.

13 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Gone massively downhill

Gone massively downhill - shop elsewhere as otherwise you’ll be waiting an age for your order.

Customer service rubbish too.

12 kwietnia 2021
Opinia niezależna
Logo Bleep

Odpowiedź od Bleep

Hi Edward

We're sorry you had a bad experience. We have responded to your concerns via the customer support email.

Bleep Support

Oceniono na 5 z 5

Global Payments EPOS/Bleep

Global Payments EPOS/Bleep is an excellent EPOS system to have in any food and beverage business. The till system is really user friendly, it covers all a business needs and it looks aesthetically pleasing too.

If you are looking for a new EPOS till system or replacing an old EPOS system then I would recommend that you contact Elisabeth Wilson @ Global Payments on 07917 210102. Elisabeth is very much hands on, she guided us every step of the way with regards to installing/using our new GP EPOS system and is available 24/7 if/when we have any queries, which is fantastic, considering that with all other card payment processors you usually have to ring a call centre.

31 marca 2021
Opinia niezależna
Oceniono na 2 z 5

What has happened to Bleep/Warp

What has happened to Bleep/Warp? Used to be great. All the available/shipping dates seem to be a lie these days. Who are the clowns running the online retail side?

29 marca 2021
Opinia niezależna
Logo Bleep

Odpowiedź od Bleep

Hi there

We're gutted you feel this way. Are you in touch with a customer support manager about this?

We often experience delays to stock arriving from distributors, but always try and communicate these to customers as best we can. However we are seeing lots of delays across the board.

Bleep Support

Oceniono na 1 z 5

Slow delivery

Orders arrived late on more than one occasion.

28 marca 2021
Opinia niezależna
Logo Bleep

Odpowiedź od Bleep

Hi Sam

We're sorry you feel this way. Looking at our customer support ticket system, we can see responses to all your emails in a timely manner. Your order is also showing as collected from your local delivery office on 1st April, two days after we wrote to you.

Bleep Support

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