First time there for us, family of 3. We all thoroughly loved our 2 days there. Excellent service, staff were friendly and super helpful. Great atmosphere in and around the place. Amazing trails, so w... Zobacz więcej
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Great to return to BPW with our own gear and more experience. Staff on the uplifts were really friendly as always. Car parks were full on 1st day but the trails were still clear and little bunching u... Zobacz więcej
First time visitor and an e-bike rider. Had a great day, runs were great and I found staff and other riders friendly. Beast of burden climb was a nice ride but the direct e-bike climb was horribl... Zobacz więcej
Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Zobacz więcej
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Informacje dotyczące firmy
- Centrum sportów ekstremalnych
- Wypożyczalnia rowerów
- Naprawa rowerów
- Sklep rowerowy
- Kafejka
- Atrakcja turystyczna
Napisane przez firmę
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Dane kontaktowe
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Zjednoczone Królestwo
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the trails, sing the tails!
everyone loves to bleat about the lifts, but after the first 2-3 runs in the morning the riders spread out over the hill and the queues reduce.
Q. Could riders have other drink options at end of day? Something “not beer” and not fizzy that helps physical recovery like: milkshakes? (even just if they are in the fridge) help me makes the most of a second day on the hill. If you can get the fridge restocked earlier in the day that would help. Cheers guys!

Odpowiedź od BikePark Wales
Great day out with the lads
Great day out with the lads trails for every level. Great food, great up lift and great beer. Overall a great day out wish it was nearer me.

Odpowiedź od BikePark Wales
An absolutely jaw dropping experience…
An absolutely jaw dropping experience me and my son went and boy was it amazing! So many trails and so many different lines you can take.
I recommend trails like A470 and AC/DC which you can go to straight after the uplift - highly recommend, worth the price
Bike park wales, you’ve done an amazing job well done and I will continue to come as often as possible

Odpowiedź od BikePark Wales
Brilliant. Again.
On my eleventy billionth visit I was possibly thinking it can’t possibly be as good as last time but no. As usual it has got better. New trails are good, old ones given a bit of TLC and all the staff still friendly and helpful. The sun shone, and most of the vans even had air conditioning (!) Golden times in the valleys…

Odpowiedź od BikePark Wales
Top place to ride a variety of trails.
Top place to ride a variety of trail.
Uplift service top notch too.
Food and beverages tasty and appreciated.
Keep up the great work and building and making new trails.
Also maintaining the them as well.
Another group of happy riders.

Odpowiedź od BikePark Wales
The team are all friendly and helpful
The team are all friendly and helpful. The tracks are varied and challenging for all. We found that the cafe and shop were very reasonably priced and the whole experience is pitched just right. We will be back!

Odpowiedź od BikePark Wales
Trails great
Trails great. Cafe great.
Appears to be no planning of when the vans go up and down. Either all the trucks waiting to be filled and zero sense of urgency to fill them or none. I appreciate the rate riders will descend is random and difficult to plan for but I’ve been more than 10 times to BPW and this is always the case. The drivers arrive at the collection point. Have a chat. Fill their water bottle. Slow down another driver who’s ready to leave with a chat. Then when they are good and ready starts the thinking about loading up the next lot of bikes. I really don’t understand. It’s just repeat of the thing they did before.
It cannot be to control the flow of bikes on the trails because more often than not you arrive at the top with 4 other vans. Shambles.
Great setup runined by poor organisation.

Odpowiedź od BikePark Wales
Merthyr always delivers in spades
Merthyr always delivers in spades. Tech support, rider village, and staff all add to what is always a great day. Conditions on the hill are perfect right now, maybe an evening session soon. Thanks BPW crew 🤘🏽

Odpowiedź od BikePark Wales
Terrible customer service
Little one fell ill and despite having made the 4 hour trip the night before we decided we would have to cancel and go home.
I asked BPW if i could rebook onto a new uplift on another date and they simply refused. Bear in mind this was a Friday booking and it was not full. All it would have cost them is 30 seconds of admin.
Why they feel the need to be so awkward / abrasive with their customers I do not know.
Corporate greed perhaps?
Either way they have now lost a customer and I will inevitably voice my experience moving forwards.

Odpowiedź od BikePark Wales
Visited BPW from Newcastle (6 hour…
Visited BPW from Newcastle (6 hour drive) for 2 days with my 2 nephews who are 14 & 10, we had a brilliant time, they absolutely loved it. Stuck to blues on the first day and for the first run on the 2nd day, then started on the reds which were just fantastic, A470 is magic, could quite happily just do that trail over and over.
Unfortunately my younger nephew got a slap off his pedal late in the day which ended our time riding as he couldn’t continue as he cut his leg (5 stitches).
Thanks to Alex and Hendric in the first aid shed who cleaned him up and guided us to the minor injuries hospital.
Cannot wait to get back ( with shin guards) .

Odpowiedź od BikePark Wales
Fantastic day
Fantastic day. Very clean and lovely well kept Trails. Definitely will be returning.
Plus loads of parking areas.

Odpowiedź od BikePark Wales
Mega mega place only negative thing I…
Mega mega place only negative thing I can say is compared to other bike parks they run the uplift to slow for me and have people waiting in the Que when there are three buses waited to be loaded. They need to load the vans quicker and get people gone so more runs can be done . Will be coming again tho

Odpowiedź od BikePark Wales
Had the weirdest experience where i…
Had the weirdest experience where i called up a number to cancel uplift/equipment hire who said they were Bikepark Wales and confirmed cancellation and refund - had this all on whats app. After the day it turned out they weren't Bikepark but the local campsite near Bikepark wales!! Explained to Bikepark wales and they said they would look at case. They refused a refund/voucher saying the bikes i hired had been prepped and ready and unable to be used by anyone else. Problem is i hadn't booked any bikes so they clearly didn't bother looking at the case and just kept the money regardless. I don't mind them not refunding me or giving me a voucher as i clearly made an error. But to not even look at my booking to get the facts before they make a decision is very poor.

Odpowiedź od BikePark Wales
Myself and my husband had a fabulous…
Myself and my husband had a fabulous time at BPW it is very well organised, plenty of different trails for all capabilities, the staff were very friendly, we both had very tasty and healthy salad bowls for lunch. I'm not the most confident rider but 3 runs down Kermit and I improved so much, I was able to tackle a few blues I am definitely coming back.

Odpowiedź od BikePark Wales
Great day out
Excellent facility. First time here, had to supervise my son so I was a bit concerned - my mountain biking is rusty to say the least - but the trails were well organised and the flow blues were easy for anyone with some mtn bike balance, clearly got a lot harder though for tech challenges.
I had been dropped off for the day and there was no-where to leave a bag (didn't need supervising so an open locker would have been useful). Other than that it was all fantastic.

Odpowiedź od BikePark Wales
The trails
The trails, the grading, the info was very well communicated allowing us to make decisions on the most appropriate trail. The visitor centre looks very professional. It was my first visit and can’t wait to come back.

Odpowiedź od BikePark Wales
The uplift is super quick and…
The uplift is super quick and borderline luxurious compared with other bike parks. The trails are plentiful and excellent. Food is great. Coffee is great. Besides speeding up their development of additional trails to better link the park together, there's nothing to fault and a lot to enjoy.

Odpowiedź od BikePark Wales
A totally sick day at BPW
Parking was easy. Check in for the uplift was really quick. I mean seconds. Uplifts were really regular and always waiting for you at the bottom. Drivers were really friendly. The food in the cafe was great and great value. Toilets were clean and tidy and the trails were in fantastic condition with 51 of them open. A really great day and worth every penny.

Odpowiedź od BikePark Wales
Great place
Great place, lots of great trails to try, even if your not riding, there is lots of outdoor covered space to chill out or work from whilst others ride.
They even have Glutton free food options which was a result for my celiac son.

Odpowiedź od BikePark Wales
Outstanding trails
Outstanding trails, well organised and great staff. Perfect and we will be back

Odpowiedź od BikePark Wales
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