Traumhafte episch lange und top gepflegte Trails in einer wunderschönen Landschaft! Alle Schwierigkeitsgrade sind am Einstieg gut zu erkennen und auch unterwegs auf dem Trails sind Warnschilder. Man f... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It's not cheap and it's a long drive from us but this place is bloomin brilliant. Even in a sold out day in August, the trails never felt too busy, and I really love the huge variety of trails to choo... Zobacz więcej
Me and my best friend went for a ride at BikePark Wales today, and we had an amazing time! Five stars 💯 for the trailer uplift service — it made getting to all the trails we wanted to ride q... Zobacz więcej
Unfortunately bpw now feels like an over busy, commercial, money making machine.. had to queue for an uplift longer than ever before, kids on bikes without full face helmets& knee pads how is that all... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Centrum sportów ekstremalnych
- Wypożyczalnia rowerów
- Naprawa rowerów
- Sklep rowerowy
- Kafejka
- Atrakcja turystyczna
Napisane przez firmę
The concept is simple, picture a ski resort, remove the snow and replace the pistes with an array of sweeping flowy bike trails meandering to the bottom of the mountain and you are close. Add a bunch of adrenalin and big sprinkle of fun and you are pretty much there. BikePark Wales is an exhilarating way to spend your day in the Welsh mountains.
Dane kontaktowe
Gethin Woodland Centre, CF48 1YZ, Merthyr Tydfil, Zjednoczone Królestwo
- 01685709450
- reception@bikeparkwales.com
- www.bikeparkwales.com
4,7
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great place and really friendly staff
Great place and really friendly staff. We took the uplift service and it was brilliant
10 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Thanks Tobias 🙌
We're delighted you enjoyed the uplift service and found the team friendly and welcoming.
Thanks for taking the time to leave a review and we hope to see you back for more laps soon.
The BPW Team 🤘
Nice guys and girls
Nice guys and girls. Tracks are well maintained and a lot of choice
10 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Thank you for the fantastic review 🙌
We're delighted to hear you enjoyed the hire bikes, uplift service and trails 👊
Thanks for the kind words about the team and facilities. We look forward to welcoming you back again soon.
The BPW Team 🤘
The experience was amazing
The experience was amazing . We had hired bikes and all equipment . The staff were super helpful friendly and welcoming . My sons own bike had a puncture and the guys fixed it in ten minutes despite being busy with lots of things . The uplift service was excellent. The trails were fantastic and well maintained . We will definitely come back
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Jeroen, thank you for the wonderful review 🙌
We're delighted to hear the whole experience hit the mark, from the hire bikes and equipment through to the workshop team, uplift service and trails.
Getting your son's puncture repaired quickly and keeping everyone riding is exactly what we aim for, so it's great to hear the team helped save the day.
Thanks for the kind words and we'll look forward to welcoming you back to BPW again soon.
The BPW Team 🤘
Exciting trails in excellent condition
Exciting trails in excellent condition! Our first trip to BPW yesterday in a group of 5. It was hands down the best EMTB experience we have had yet. One of us hired an EMTB and was met with great staff who set the suspension up perfectly. The bike was a new Trek Rail 9.8 with Maven brakes and Zeb fork! Couldn't believe it! We hit the Kermit first which was excellent and then progressed through 5 or 6 blue trails. Unbelievable fun. We did the pedal pass and really enjoyed the EMTB steep climb (well most of us did anyways). We cannot wait to come back.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Matt, what a brilliant review 🙌
We're delighted to hear your first BPW visit was such a success and that the whole group had such a great time 👊
It's great to hear the hire team got everything dialled in properly too. A Rail 9.8 with Zebs and Mavens is certainly a nice way to experience the mountain 😎
Starting on Kermit and progressing through the blues is exactly what we'd recommend for a first visit, and we're glad the E-Bike climbs helped add to the experience too.
Thanks for the kind words and we can't wait to welcome you all back.
The BPW Team 🤘
Perfect day
Perfect day, dry dusty trails to keep us focused. Not a cloud in the sky and our group of seven were able to stay together. Due to the excellent uplift, we barely waited at all if we didn't all get the same bus.
Plenty of great food and friendly staff in the cafe. Super areas in and out of the glorious sunshine for relaxing. All in all a super day out. What's not to like? A++
9 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
James, this sounds like just about the perfect BPW day 🙌☀️
Seven riders, dry trails, sunshine, good food and plenty of uplift laps... it's hard to beat that combination 👊😎
We're especially pleased to hear the uplift helped keep the group together throughout the day, even when you weren't all catching the same bus.
Thanks for the fantastic review and hopefully we'll see all seven of you back again soon.
The BPW Team 🤘
Morning of personal coaching with Griff
We had a morning coaching with Griff, one coach to 2 of us. He tailored the coaching so both of us really got maximum benefit from the session. Really knowledgeable and nice chap so it was good fun as well as helping us really develop.
Then we spent the afternoon putting his coaching tips into practice, having a blast on the really nicely maintained trails (despite the dry dusty conditions!). All in all a great day.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Thanks for the great review 🙌
We're delighted to hear you both got so much out of your coaching session with Griff 👊
One of Griff's biggest strengths is tailoring the coaching to the riders in front of him, so it's fantastic to hear you both progressed and still had plenty of fun along the way.
Even better, you then had the afternoon to put all those new skills straight into practice 😎
We'll be sure to pass your feedback on to Griff. Thanks again and hopefully we'll see you back for more coaching and laps soon.
The BPW Team 🤘
Amazing
Amazing. Well organised uplift. Trails fantastic. I like that they limit numbers so we were only waiting 5 or 10 mins max for lift in peak holiday time. So many trails that they never felt crowded. Cafe food was excellent. Highly recommend
8 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Simon, thanks for the awesome review 🙌
We're really pleased you enjoyed the uplift, trails and café, and it's great to hear the trail network never felt crowded despite visiting during a busy period 👊
Managing rider numbers and uplift capacity is a huge part of ensuring everyone has the best possible experience, so it's fantastic to hear that was reflected in your day.
Thanks for the recommendation and we'll look forward to welcoming you back again soon.
The BPW Team 🤘
Superb day out
Superb day out, the trails are fantastic, thrrws absolutely loads of them and the uplift service is excellent.
Everything else on site is top notch other than the burgers. Loads of lumps of gristle. At £15 a pop they could be using much better meat than that.
One of our group needed a bit of first aid after an off and again the staff were fantastic.
Must easily be the biggest trail centre in the UK there's something for absolutely everyone. Just watch the trail gradings because some of the reds are pretty tough compared to reds at other centres - gap jumps etc. Feels.more like how they grade the trails in the Alps so dont get too confident and overcook it.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Steve, thanks for the detailed review 🙌
We're delighted you enjoyed the trails, uplift service and facilities 👊
It's also great to hear our First Aid team were able to help when one of your group needed assistance. We'll be sure to pass on your kind words.
Thanks for the feedback regarding the burgers too. We always appreciate constructive comments and we'll make sure this is shared with the café team.
And you're absolutely right about the grading. We work hard to ensure riders understand what lies ahead, which is why we encourage everyone to take notice of the grading system and skill features before dropping into a trail.
Thanks again and we hope to see you back on the hill soon.
The BPW Team 🤘
Amazing facilities
Amazing facilities, great food in the cafe and best of all a huge range of trails suitable for all skill levels.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Tom, thanks for the fantastic review 🙌
We're really pleased you enjoyed the facilities, café and wide variety of trails 👊
Providing progression and enjoyment for riders of all abilities has always been at the heart of BPW, so it's great to hear that came across during your visit.
Thanks for the support and we hope to welcome you back again soon.
The BPW Team 🤘
Absolutely mint 🤘
Absolutely mint 🤘 both of us smashed 10 runs and weather was perfect. Cues ran very fast and all staff very helpful and kind. Shops, food, rest areas were all 10/10
8 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Cody, now that's what we like to hear 🙌
10 runs, perfect weather and fast-moving queues sounds like a recipe for a cracking day on the hill 👊😎
We're delighted the team, facilities, food and shops all helped make the day a great one.
Thanks for the awesome review and we'll see you back for more laps soon.
The BPW Team 🤘
Fantastic time as always 👌would be…
Fantastic time as always 👌would be great if you had plots for over night stays in a camper van that would perfect 🤩 👊👊
8 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Pat, thanks for the fantastic review 🙌
We're really pleased to hear you had another great visit with us 👊
The campervan suggestion is one we hear from time to time and we can certainly understand the appeal of waking up right next to the trails. This is on our radar for future plans, we're just not there yet.
In the meantime, we're fortunate to have some great local campsites and accommodation providers nearby, but we'll pass your feedback on.
Thanks again and we'll look forward to welcoming you back soon.
The BPW Team 🤘
Good luck if you need help from the bike shop
We arrived at the park just after 9 and signed on to head to the runs. Unfortunately, before we could start, my son’s derailleur broke through the wheel and snapped a spoke.
I took the wheel to the bike shop there just after 10 (which was empty) They offered to replace the spoke, but they didn’t have the derailleur I needed. So I drove into Cardiff and managed to get one.
I managed to find one and get the derailleur fitted. I then returned to the shop to collect the wheel just after 1, but they hadn’t even started working on it. I was told I’d have to wait another 45 minutes as they were busy.
This really poor service meant I wasted £60 on a lift pass.
Unless you’re a regular or have one of there bikes I think the service you get from that shop will be poor.
Thanks very much, Bike Park Wales. It made our 200-mile drive and first visit really worthwhile.
REPLYING to Bike park Wales response from 9/8/27 @ 4pm
What your shop staff have told you is absolute lies. I told them I would go out and get a part while they fitted the spoke, I wouldn’t have done an hour and a half trip to get the parts if I thought they weren’t going to do the job. Plus the bike shop I went to would have done the spoke for a fraction of the price while I waited had I known When came back at gone one o clock and questioned the guy at the counter his response was they hadn’t had a chance as they’d been flat out (not what you’ve said at all), at that point I pointed out the shop was empty when I dropped the wheel in.
Maybe check your records and see when they really did get busy.
Good to know your shop staff lie as well as prioritise regulars and hire bike.
I will now be placing an official complaint based on your service and reply.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Hi James,
We're sorry to hear your first visit didn't go as planned.
Having looked into the situation, there appears to have been a misunderstanding regarding the repair. When your wheel was brought into the workshop, the team understood that you were going away to explore alternative options, such as sourcing parts externally or arranging a bike hire, rather than immediately proceeding with the repair.
As a result, with a workshop schedule already containing pre-booked jobs alongside the emergency repairs that come through during the day, your wheel remained untouched while the team awaited confirmation of how you wished to proceed. Unfortunately, until we knew whether you wanted to hire a bike or go ahead with the repair, we couldn't allocate workshop time to the job.
We completely appreciate how frustrating this must have been, particularly after making a 200-mile journey and looking forward to a day's riding. However, this wasn't a case of the workshop refusing to help or deliberately leaving the repair unattended. Rather, there was a breakdown in communication about the intended next steps.
We're pleased the team were able to offer a spoke replacement, and we're sorry we didn't have the specific derailleur you required in stock. As you'll appreciate, it's not possible for any workshop to carry every derailleur model and specification.
We understand why the experience left you disappointed, especially as it impacted valuable riding time on your first visit. We'll certainly take this feedback on board as clearer communication could have helped avoid the misunderstanding altogether.
We hope your son was able to get back riding and experience some of what BPW has to offer despite the setback.
The BPW Team 🤘
Fantastic for all levels
An absolute incredible park, every type of trail for all levels of rider, considering the weather and amount of traffic on the trails they are in great shape.
Although a small fortune was spent on food and drink, the food was excellent and I’d say well worth the money, staff were great too.
My only small gripe would be the hydration situation, you can get tiny cans of pops which don’t hydrate, tons of types that gives you wings, again doesn’t hydrate, they do have tiny cans of spring and sparkling water, on a 25-27 degree day I’d liked to have been able to buy litres of water to hydrate, not a small fortune for a tiny can, seems like lost revenue to.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Gav, thanks for the great review and the constructive feedback 🙌
We're delighted to hear you enjoyed the trails, food and atmosphere. Keeping the trails running well through busy periods and summer conditions is no small task, so the trail crew will appreciate the shout-out 👊
You do raise a fair point regarding hydration. During the recent warm weather, we've received similar feedback from several riders about larger water options and hydration facilities around the site .
Just to clarify, the water and soft drinks we sell come in standard 330ml cans, which are widely recyclable. One of the reasons we don't sell plastic bottles is that we're conscious of the environmental impact they can have. Unfortunately, plastic bottles are more likely to be discarded carelessly around the mountain, where they can become litter and cause harm to the environment.
For riders looking to stay hydrated throughout the day, we do sell reusable water bottles in the shop, and these can be filled up as often as you like, completely free of charge, at our hydration station 👍
Rider welfare is incredibly important to us, especially during hot conditions, and we'll continue looking at ways to improve hydration options across the site.
Thanks again for taking the time to leave such balanced feedback, and we're pleased you had a fantastic day overall.
The BPW Team 🤘
Not enough uplift buses…
Rode both on a Monday and Thursday this visit (school holidays) and was disappointed that we had to keep waiting for an uplift bus to arrive. Not previously experienced this, always been buses available. Clearly weren’t enough being used and meant only able to get about 6 runs in compared to usual 10.
Need to build bigger berms on the trails, especially the blue trails.
The staff are great, friendly, helpful. Food is good. My son was chuffed to be able to complete and tick off Vanta.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Hi Wendy,
Thanks for taking the time to leave a review and for the balanced feedback 👊
Firstly, we're delighted to hear you and your son still had a great visit, and a huge congratulations to him on ticking off Vanta. That's no small achievement!
We're sorry to hear the uplift experience wasn't what you've come to expect from previous visits. As you've noted, this isn't typically the norm. Whilst we always aim to have the full uplift fleet operating, the environment our vehicles work in is particularly demanding and, from time to time, mechanical issues do occur. When they do, we have to take vehicles off the road until they're either repaired or replaced, which can unfortunately impact uplift capacity for a period of time.
Whilst we'd love to operate with zero interruptions, keeping vehicles safe and reliable has to take priority, even if that occasionally means slightly longer waits while we resolve an issue.
Thanks also for the feedback on trail features and berm sizes. The trail crew are always looking at ways to evolve and improve the network, so we'll pass your comments on to them 👍
We're really pleased to hear the team, food and overall atmosphere still hit the mark, and we hope to see you both back on the hill again soon.
The BPW Team 🤘
Looking forward to our next visit
Not our first visit, certainly not our last. Had a brilliant couple of days at BPW cant really fault any of it.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Mark, thanks for the fantastic review 🙌
"Not our first visit, certainly not our last" is exactly what we love to hear 👊
We're delighted you had another brilliant couple of days with us and couldn't really fault the experience.
Thanks for your continued support and we'll look forward to welcoming you back again soon.
The BPW Team 🤘
Great bike park and staff
Great bike park. Been many times but still really enjoy it. Uplift staff are super helpful in getting the bikes onto the uplift. One of our party had an off and needed medical treatment and the medic there was fantastic. Highly recommend it. Trails are great and so are the staff.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Karl, thanks for the awesome review 🙌
It's fantastic to hear you're still enjoying BPW after many visits 👊
We're sorry one of your group needed the attention of our medical team, but we're really pleased to hear they were looked after so well. We'll make sure the medic receives your kind feedback.
Thanks for the recommendation and we'll see you back on the hill soon.
The BPW Team 🤘
Just perfect
Just perfect , well organised, staff really warm , friendly and helpful . Will definitely come again . Weather was super hot also .
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Jason, thank you for the lovely review 🙌
We're delighted everything from the organisation to the atmosphere hit the mark for you.
Thanks for the kind words and we look forward to welcoming you back again soon.
The BPW Team 🤘
Wow, what a great place
First visit here with my son and what an amazing place this is. Check in was quick and easy and also hired full face helmets and body armour for me (as I'm 56 and nowhere near as competent as my son), this was all good quality fox gear. Food was good, all staff very friendly and helpful. As it was our first time, and my bike confidence wasn't great, we did kermit first, as recommended, before progressing to do most of the blues. Uplift was very efficient. All the runs are amazing and my confidence increased as the day went on. We were both knackered by the end of the day but have already booked to return next week to finish the blues and maybe have a go at some reds. Great day 👍
7 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Dave, this is brilliant to read 🙌
It sounds like you approached your first visit exactly the right way. Starting on Kermit, building confidence and gradually progressing through the blues is a fantastic introduction to the park 👊
It's even better to hear that by the end of the day your confidence had grown enough that you've already booked to come back next week.
We suspect those reds won't stay untouched for long!
Thanks for the kind words about the team, facilities and uplift service. We look forward to seeing you and your son again very soon.
The BPW Team 🤘
Hired bikes & smooth trails
We hired bikes from BPW, the guys who set us up & we dropped back to was great, the E-bike I was given was also easy to ride & boost worked well!
We rode up to the top the first time, there were a few challenging parts for a not so confident rider, so we got the shuttle the next time which made all the difference! I only stuck to the Kermit trail as a beginner & it was wonderful, there were freshly graded tracks part way through which were bliss to ride & the scenery riding through the trees was spectacular, definitely worth it & made a great day for some Aussie visitors!
4 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
G'day! 🇦🇺🙌
We're delighted to hear you enjoyed your visit and that our hire team got you set up with an e-bike that helped make the day enjoyable 👊
Kermit is a fantastic trail for building confidence, and it's great to hear you enjoyed both the freshly maintained sections and the scenery through the forest.
Thanks for choosing BPW during your visit and we're thrilled we could help make your Welsh adventure a memorable one.
The BPW Team 🤘
Great amount of trails for different…
Great amount of trails for different levels and styles, flow or technical. Nice athmosphere, friendly service, good food. A beginners skills area without uplift would be a surplus.
Best bikepark we've done so far!
2 sierpnia 2026
Opinia niezależna
Odpowiedź od BikePark Wales
Simon, thank you for the fantastic review 🙌
We're really pleased you enjoyed the variety of trails, atmosphere, food and service.
"Best bike park we've done so far" is a huge compliment and one we're very grateful for.
Hope to see you back again soon.
The BPW Team 🤘
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.