Bidz 

Worst experience with delivery of goods online.

I have regularly purchased items from the website since 2005 and have always had excellent service. Would have gladly given 5 stars, but last year I had an experience where an item i had bought turned out to be base metal instead of the sterling silver for which it was advertised. Bidz only shrugged it off as not their problem.

Furthermore, a very expensive purchase never arrived and I was told that the time for returns or money back has expired, although I only reported the missing parcel after the usual time for my parcels to arrive in South Africa had expired.

These were expensive losses and I am very disappointed, as I have always recommended this site to friends and family. Not anymore, however, although I have taken the chance again and am avoiding the sellers of those two mishaps.

last order from may I still have not got it should not not wait over 2 months without letting me know what going on emails are free

They post items for sale they do not have available - and then string you along waiting for them. When you have waited, the items are no longer available, and they then tell you to collect a refund through your credit card. The kicker? The items are still showing on their site for sale or bid.

I won 2 Auctions in June 2018, to date I have not received items (Watches) July 25th.
1st Excuse : The Supplier was overseas at a Jewelry Show (REALLY)
WHY AUCTION IF YOU DON'T HAVE THE ITEMS.
Disgraceful

1 month a go y past me commanding y dot recive me full item what the s... your compagnye ca fait plusieurs fois que je commende ca prend 3 mois et rien recu je demande un remboursement a chaque fois vous menvoyer un rabais de 25.00 est rien a changer toujours pas recu mes bijoux
BIDZ .COM EST DE LA GROSSE FRAUDE

Other than a very long wait for my purchase, I had prompt replies to my emails and courteous service. Thank you.

Have been waiting since I ordered at the end of May to receive 4 items. They have not even been shipped yet. Will not bid until all my purchases are received.
Still waiting!!!

Achat le 14mai 2018 , arrivé le 2juillet. 2 mois d'attente c'est trop long. Même chose pour ce qui reste à venir. Très decue.

I have had several years experience with Bidz, both with auction items and direct sale items. Although there were only a few minor problems in the past, the company has now deteriorated into nothing more than a ripoff machine. This year, they sold and charged me for an item that turned out not to be in stock, nor was any attempt made to obtain the item and complete delivery. In short, Bidz took my money and delivered nothing. When I followed up on the transaction, the company refused to cancel the order and refund my money. They insisted that I turn to my credit card company for satisfaction which is totally unacceptable. Bidz has become shaky at best and shady at worst. Think of all those transactions just waving in the wind until too much time has passed for redress! In my mind, this is exactly what Bidz hopes for and will continue to do until they are shut down.

Have receive some beautiful quality items from Bidz.com...

I was very pleased with quality of my jewelry order . I will be sure to use the site again

No longer in business? We have had great service in the past, but the past few months - it looks like they have closed and taken our money. Numerous phone calls - unanswered. Emails - Unanswered. Voice Mail - no response. Now I have to dispute charges as far back as October for small items I had forgotten about.

UPDATE: July 19. Our emails and poor reviews have worked a little. Bidz cancelled a few of the old orders, but they never contacted us UNTIL our bank started hitting them with charge backs to our Visa. NOW its "we ship next week" Sorry, but your history shows this to be a lie. Wait till they see the big one to hit next for the Rolex they never sent.

iam so happy with bidz .... and for me everything excellent with bidz.

thanks

Terrible ..Bidz took over $3000.of my money and sent nothing to me so I filed a complaint on my visa ..I used to buy 1000s of dollars off them 10 yrs ago an always got my jewels ..now they are untrustworthy..never answer there phone and write back saying nothing they can do on their end..ripped off..now I bought $1200. Of jewels from the police auction place ..duper better deals than bizs.

I Used Bidz a couple of years ago and the experience was very good.
Sadly on this occasion it was and still is the worst experience. I purchased on 25 May 2018 and today 3 July 2018 I am still waiting for some of my order which were for Birthday gifts very disappointed.
Bidz only communication with me was after I complained regarding the none delivery of my order and all I am getting is excuses and more excuses. I have received part of my order with no explanation or apologies as to why I didn’t get the whole order, until again
I had to contact them to ask where is the rest of my order, The customer service department are very quick to response back to my questions but that’s where it ends only get excuses not positive outcomes.
I sincerely would not recommend them to any one unless they provide exceptional satisfactory customer service. Hopefully I will receive the rest of my order soon or a refund and some compensation would be appreciated who knows!!!!

When purchased it clearly stated that the goods will ship out 5-10 days. Well, my first order was shipped out after 3 weeks and hardly got answers to my sent emails.
Also my first order was partly sent and still waiting for the rest. A month now.
I have another order after the first order but shipping promised day has expired still no sign of postage.
I HAVE SENT AN EMAIL TO CUSTOMER SERVICES EXPLAINING THAT I HAVE TO RECEIVE THESE ORDERS AS THEY ARE PRESENTS TO MY DAUGHTER'S WEDDING BUT SINCE NO REPLY.

Bidz finally delivered my products as promised, but it took 5 weeks and 6-7 emails. I was nervous that I may never get my order. I was very happy with the products, and they always followed up my inquiries with very pleasant emails from Grin. I will continue to do business with them in the hopes that delivery time will improve.

delivery of bought items are never sent according to the shipping information. the phone number given cannot be reached to speak to customer service.