I have a lot of anxiety, and I didn't match very well with my first therapist, but it was so easy to switch to someone who suited me better. There's multiple different ways to communicate with your th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using BetterHelp.com for close to a year and have had two therapists. Both were good in their own way, but I prefer working with my current therapist. When I wanted to change, BetterHelp m... Zobacz więcej
Overall, I am very happy with the services provided by betterhelp.com. I probably never would have followed through with seeking therapy without having the option of doing it online. I really like th... Zobacz więcej
BetterHelp has been great to work with. My therapist Angela Medina has been wonderful in helping me through my grief process of my wife, who died before Christmas 2025. She has been very helpful in... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
BetterHelp is the world's largest counseling service and is 100% online. Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want. Learn more at www.betterhelp.com.
Dane kontaktowe
Stany Zjednoczone
- contact@betterhelp.com
- www.betterhelp.com
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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BetterHelp is an amazing app and…
BetterHelp is an amazing app and program available online. My therapist sessions have been extremely valuable and my life is showing the results of it with my dreams coming true and better relationships, health and choices. The app makes it so easy to find and schedulethe right therapist and communicate through the chat function. There are also group sessions that I occasionally use that are super helpful when I need an extra boost of connection or ideas. You have to find the right therapist and so it may take one or two tries, but the app makes it really easy. I highly recommend better help because it is a quality program and a very easy to use app
'Blind date' therapy!
I felt I needed urgent therapy so signed up for this place on the vague hope that I might find someone suitable! They claim that most people's mental health improves after 3 months of their weekly therapy! But there are no profiles of potential therapists to view unless you sign up for a subscription. I signed up on faith but was seriously disappointed with the ones I got linked to. All credit to them, however, as they were understanding about refund claim, and paid it quickly. Otherwise would have been one star!

Odpowiedź od BetterHelp
Therapy is accessible
I’ve had a very positive experience using BetterHelp. The platform is easy to use and made it simple to connect with a therapist who truly listens and provides helpful guidance. Being able to schedule sessions and communicate through the app has made therapy much more accessible and flexible with my schedule.
BetterHelp was able to connect me with the right therapist
BetterHelp was able to connect me with a well-matched therapist when previous providers failed to do so. Having the ability to schedule up to 3 weeks out is incredibly convenient along with the choice of video or phone sessions. I experienced BetterHelp taking additional care in selecting the right therapist and they do not start charging for their service until they do so. I also appreciate that they offer various discounts and financial aid as I take advantage of their student discount. I highly recommend trying BetterHelp to anyone looking to receive mental health support.
BetterHelp is an absolute life saver
BetterHelp is an absolute life saver, immediate connection with my therapist who is the most knowledgeable and empathetic person I came across on my mental health journey; no judgement just pure compassion to help. I can 100% recommend, you will get the help and learn the techniques to get your life back together.
In person sessions to make me feel like I am getting more help that I need.
My experience that I would like to see my therapist in person then on video audio and virtual. I think this is the new way of doing it takes getting used to this type of set-up I have had some problems doing virtual getting online. I know this is my second session so far check back with me in 2 mths. Thanks.
Bonne plateforme
Ma fille utilise cette plateforme depuis l'étranger. Elle la trouve simple et aime bien le fait qu'il y ait un espace de journal et de mood board, le fait qu'il y ait la possibilité de partager avec la thérapeute. Elle n'est pas forcément obligée de le faire. Toutes les infos sont concentrées au même endroit. C'est fluide. La thérapeute est gentille et professionnelle.

Odpowiedź od BetterHelp
Best Customer service.
Seamless experience
Seamless experience. Very straightforward, very diligent with communication/reminders, great selection process and security measures for privacy are top notch. Highly recommend.
This is the best therapy resource tool…
This is the best therapy resource tool ever! I dont know what to call it but its so helpful convenient easy to use and a complete game changer on having the time to take care of myself and mental health and then hit the ground running to attend to the lives and emotional needs of my family and etc so im very grateful I found this and met my therapist I have now I highly recommend this especially to mom's and introverts.
Better help has been super helpful not…
Better help has been super helpful not just for me, but my family as well. It has shown me to the therapist I like and vibe with as well as therapists who are super knowledgeable and will help with what you need. I would highly recommend it to anyone that is struggling with their mental health or just needs to talk to someone!
BetterHelp has been a truly positive…
BetterHelp has been a truly positive experience for me. The platform makes it easy to connect with a licensed therapist from the comfort of home, which removes so many barriers to getting support. Scheduling is flexible, communication is simple, and I appreciate having the option for messaging, phone, or video sessions. My therapist has been supportive, professional, and genuinely helpful in guiding me through challenges. I’m grateful for a service that makes mental health care more accessible and convenient. I would definitely recommend BetterHelp to anyone looking for an easy and supportive way to start therapy.
I havent had this positive of an outlook on things in a long time...…
i am only at the beginning of this journey with betterhelp, but so far i really like it and havent had this positive of an outlook on life in a really long time. Its very convienient and easy to use the online tools. I like the communication options and there were so many therapists to choose from...but I think I got the best one....for me..
The team and therapist have truly…
The team and therapist have truly impacted my life and met my expectations of a caring company. I was concerned to work with a therapist and they have made this experience effortless.
Very unhelpful
Unhelpful.
Difficult to schedule appointments, and one session was cancelled at late notice. (I would have been charged £15)
Slow response when messaging therapist.
I had two sessions in my first month so I cancelled the subscription. £108 per session! Thank goodness I got a discounted intro rate.
I’ll find a proper therapist.

Odpowiedź od BetterHelp
Gave me hope then dashed it in seconds
Not a great start. I filled out all the questions after getting a code from PTSD support charity for a months free therapy. Im on low income too so cant afford it. I opened up answered all the questions an was feeling particularly hopeful at the end when it said I would be matched with a therapist but that they need my payment card details for confirming and that after a month this would be charged but when you try putting your card details in and submitting match with therapist it says "card payment declined")so they had actually attempted payment. Not good when you cant afford it. 😕 And I triple checked to make sure it was showing a months free therapy and it does. It even says we only need the details to ensure you are a serious customer but then keeps attempting payment. Made me more depressed if anything as it gave me hope then dashed it within seconds... UPDATE TO RESPONCE: I understand you need a payment method to attach to the account i completely understand but why then is it attempting payment???

Odpowiedź od BetterHelp
The therapist was down to earth
The therapist was down to earth, but very knowledgeable and very understanding. She was also very caring & kind and allowed me to tell my story while she listened then made suggestions, but also let me make my own decisions. Very happy with my therapist, Rebecca. Would highly recommend her and better Help.
I have been talking about going to therapy for years!!!
I have been talking about going to therapy for years!!! But it is hard to find the right therapist in my community that I feel a connection with and is affordable and convenient. BetterHelp quickly helped me connect with the best therapist and is incredibly affordable. I feel thankful and relieved to have found them!
Quick, affordable access to quality care
I spent weeks trying to find a good therapist who took my insurance in my hometown. I got frustrated, tried BetterHelp, and met with a great and affordable therapist the very next day! My insurance got worked out automagically, and I was able to focus on getting the help I needed instead of paperwork.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







