BetterHelp Recenzje 9392

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have a lot of anxiety, and I didn't match very well with my first therapist, but it was so easy to switch to someone who suited me better. There's multiple different ways to communicate with your th... Zobacz więcej

Oceniono na 5 z 5

I have been using BetterHelp.com for close to a year and have had two therapists. Both were good in their own way, but I prefer working with my current therapist. When I wanted to change, BetterHelp m... Zobacz więcej

Oceniono na 4 z 5

Overall, I am very happy with the services provided by betterhelp.com. I probably never would have followed through with seeking therapy without having the option of doing it online. I really like th... Zobacz więcej

Oceniono na 5 z 5

BetterHelp has been great to work with. My therapist Angela Medina has been wonderful in helping me through my grief process of my wife, who died before Christmas 2025. She has been very helpful in... Zobacz więcej

Informacje dotyczące firmy

  1. Psychoterapeuta
  2. Doradca małżeński
  3. Leczenie schorzeń na tle psychicznym
  4. Psycholog

Informacje przekazane przez różne źródła zewnętrzne

BetterHelp is the world's largest counseling service and is 100% online. Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want. Learn more at www.betterhelp.com.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

9 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

BetterHelp affordable, flexible, &simple…

BetterHelp has been a great experience for me. The video sessions are convenient, and the platform is very easy to use. It’s flexible with my schedule, affordable, and I appreciate that it accepts my insurance. Overall, it made finding and meeting with a therapist simple and stress-free.

13 marca 2026
Opinia niezależna
Oceniono na 5 z 5

First of all a pleasant surprise

First of all, I think it's very difficult to make the decision that you want to have therapy. I think we all have preconceived notions about what it should be like and what it is like. I have discovered that working with my therapist has been very different from what I had anticipated. It has been a very positive experience in one that I would recommend to anyone who was seeking to work through issues that they have in their life. I know it takes time to find the correct therapist I feel very blessed that the first person that I connected with was absolutely the person that I needed to speak with. I pray that everyone who seeks therapy will have the same experience as I do.

18 marca 2026
Opinia niezależna
Oceniono na 5 z 5

BetterHelp is a great resource for…professional therapy in an easy-to-use app

BetterHelp is a great resource for therapy and finding ways to improve my ability to manage past trauma impacts, to increase my resilience, and to feel more optimistic about my future. My current therapist is remarkable: intelligent, caring, and supportive. I previously talked with another therapist on the app who wasn’t a good fit for me, and the app made it very easy to switch to someone else. I appreciate the student pricing and the many classes and group sessions that I can take in addition to my weekly therapy sessions. It’s very easy to use the app.

18 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I splashed water on my sister’s face to…

I splashed water on my sister’s face to diffuse an argument, she called the police, but never pressed charges. The Court mandated Family Violence Counseling for me and I was fortunate to have an incredibly perceptive, thoughtful, and supportive therapist guide me through some dark hours. My therapist still checks in with me and I am grateful because as a 25 year teacher, specializing in, among other subjects, Behavioral Education, my therapist helped me process differentiation with a mindful approach that has allowed me to retain personal growth.

7 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Making bereavement worse

I was due to have my first bereavement video session this am - but it really was not made clear how the video contact would be managed. I e mailed the therapist 5 minutes before our meeting but I did not receive a reply. I fear I may have been scammed.

18 marca 2026
Opinia niezależna
Logo BetterHelp

Odpowiedź od BetterHelp

Hi Tony,

We're sorry for any confusion surrounding how to join your first video session! Instructions are sent out via email after you book your session, and we also post them in the "Schedule" tab after you've booked it.

In any case, I see our team has responded to your emails about this concern and have been waiting on your reply. Whenever you can, please find our response in your inbox and send us a reply so we can get this sorted out for you.

Talk soon,
BetterHelp Team

Oceniono na 5 z 5

I was hesitant to start

I was hesitant to start, stigma; young straight male in a disenfranchised world struggling with life changes. I took the leap and signed up and have only been mad with myself that I didn’t do it sooner. It’s been amazing, literally lifechaning. It paired me perfectly with my therapist and it’s given me so many tools to better handle life. Thank you BetterHelp!

17 marca 2026
Opinia niezależna
Oceniono na 1 z 5

They are a VERY aggressive market team…

They are a VERY aggressive marketing team under they guise of therapy, once they have your info they very aggressively start charging your account. You cannot get in touch with them and they will not cooperate with clients in any way. They need to STOP taking advantage of people that are asking for help....

15 marca 2026
Opinia niezależna
Oceniono na 3 z 5

therapist: amazing! betterhelp app: awful!

my therapist is honestly god sent. i can’t thank nixalys vegas enough for everything she’s provided me with in such a short amount of time (educational tools, support, guidance), all of it. i was honestly starting to give up on therapy because of multiple bad experiences in the past, and i’m really glad i didn’t. but if i’m being completely honest, the betterhelp platform/app absolutely sucks. there’s always some kind of issue with it. it’s ridiculous that it’s something i have to deal with so often while paying weekly just to access an app that barely works. it’s beyond frustrating. if it wasn’t for my therapist, i wouldn’t still be using betterhelp. my last two therapists on here were honestly below mediocre, and if things hadn’t worked out with nixalys that would’ve been it for me and betterhelp.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

great therapists to choose from

Betterhelp is easy to use. They have great therapists if you take the time to scroll through and read their bios and choose one who has expertise in your issue. I have referred 3 people to Betterhelp who have also had great experiences.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience

I’ve been hesitant to start therapy. But BetterHelp made it possible and not as stressful as I thought it would be. I like the convenience of options: txt, phone call or video call. I like the app, how easy it makes scheduling, seeing progress, and above all- privacy. Thank you for the founders for giving access to people in need such as myself. I still have a long journey to go and BetterHelp is right there for me.

13 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Absolut unseriös

Absolut unseriös, das einzige was sie gut machen ist Werbung 😡 Finger weg

13 marca 2026
Opinia niezależna
Logo BetterHelp

Odpowiedź od BetterHelp

We are sorry you feel this way and would love to hear more about your experience to see if there's anything we can do to help. I've requested the email address linked to any account you may have with us (you'll see this request through Trustpilot) so that we can reach out to you directly.

Oceniono na 5 z 5

My experience with BetterHelp has been…

My experience with BetterHelp has been very positive. Since last summer, therapy has helped me navigate some very challenging situations in my life, especially as a parent. Having a consistent space to reflect, process difficult moments, and receive thoughtful guidance has made a real difference for me and my family.

What I appreciate most is the ability to talk through real-life situations and receive practical tools and perspective without judgment. The support has helped me stay grounded, think more clearly in stressful situations, and approach challenges with more patience and intention.

I’m grateful for the support I’ve received and would recommend BetterHelp to anyone looking for accessible and meaningful mental health support.

13 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I loved using BetterHelp

I loved using BetterHelp. It found me a counsellor within a day and it was a great match, as the app itself will find a person for you based on your problems. You get worksheets to work off and I personally think they are very uselful. The pay structure is fairly simple too. I strongly recommend BetterHelp as it has helped me through my problems and I’ve had a great experience

12 marca 2026
Opinia niezależna
Oceniono na 5 z 5

In depth educational content

I love that they have videos and articles on the app. The videos explain so much about issues I have been struggling with so long internally. It helps having educational materials and also journal ideas to help those like me who love writing my feelings.

12 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Charged me $260 without permission

Went because I need to talk to someone asap. They make you sign up before you can access the platform. There was a $65 a month option, I agree to that and paid. Then I see that it will take days just to get a therapist, okay, sucks for me, but fair. Then I look at my phone and I was charge $260 instead of $65. Suppppper great for my mental health, thank you for infinitely making the problem worse. Oh and if you call they just open a case, so no, they haven't refunded or even agreed to refund me.

11 marca 2026
Opinia niezależna
Logo BetterHelp

Odpowiedź od BetterHelp

Apologies for any confusion surrounding the membership offer! We have a $65/week plan (billed every 4 weeks), meaning you pay $260 upfront for 4 weeks of service. We can certainly see how this would be jarring if you had thought the charge would be $65 for the month.

Our phone service creates a ticket with our Member Success team who will reply to you via email, based on the address you provided on the call. That said, I've also requested the email address linked to your account here through Trustpilot so that our management team can reach out to you directly (in case this has not already been resolved by our team).

Oceniono na 5 z 5

Therapy From Home On Your Time Your Way!

It’s an absolute pleasure to be able to have therapy from my own home and be able to see a full schedule of my therapist and pick what works for me. So many feel a certain way about the way we may be seen walking into a mental health building and never end up getting help. Thank you so very much!

11 marca 2026
Opinia niezależna

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