Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Lokalizacja
Zmień lokalizacjęUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Zobacz więcej
Reakcja na opinię
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Zobacz więcej
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Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Ipswich110
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Zjednoczone Królestwo
- 1473271142
4,9
Doskonała
298 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Ipswich110
Thanks so much — great to hear everything was handled with care and on schedule!
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Very helpful …
Very helpful and specially with the price,getting me the best deals and great staff very helpful 👍🏾
15 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
Really appreciate your feedback! Great deals and helpful staff is exactly what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
everything good
10 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you for taking the time to leave a review
Team Bensons - Jessica
The best place for beds
Top class service from start to finish. The in store help was brilliant and the delivery process was very smooth. The delivery team could not have been more helpful. When I need another bed or mattress I won’t go anywhere else. Many thanks to all the staff involved. Michael
26 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
Thank you so much, Michael! 😊 We’re delighted to hear you received top‑class service from start to finish. It’s fantastic to know the in‑store team and delivery crew made everything so smooth and helpful. Your loyalty means a great deal to us—many thanks to you too,
Megan | Customer Care Specialist⭐
I went to have a look at mattresses at…
I went to have a look at mattresses at the ipswich shop but having the best time being shown the best mattress for me by jay who was very good at it,going away feeling very good about my purchase thank you jay
21 marca 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you so much! We’re delighted to hear Jay took such great care of you and helped you find the perfect mattress. Wonderful to know you left feeling confident and happy with your purchase — Jay will be thrilled to hear it!
Thanks so much for choosing us,
Megan at Customer Care
The Headboard was just what we wanted.
The bed Headboard was just what we wanted. Good quality and good value.
21 marca 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you for giving us 5 stars Christine! We’re so glad the headboard was exactly what you were looking for. Great quality and great value are what we aim for — enjoy your new setup,
Megan at Customer Care🌟
Odpowiedź od Bensons For Beds - Ipswich110
Peter,
We appreciate your feedback and are so glad you found our service quick and professional! Thanks for the five stars.
Thank you for your positive review - Lauryn at Customer Care.
The staff were very friendly and…
The staff were very friendly and helpful. . We were informed at every step of the order and delivery process. The after care is also very good.
7 marca 2026
Odpowiedź od Bensons For Beds - Ipswich110
Julia Boyle,
We appreciate your feedback! We're happy to hear that our staff were friendly and helpful and that you were informed during the order and delivery process. It's great to know our after-care is good too.
Stewart - Team Bensons
Efficient service all round
19 lutego 2026
Odpowiedź od Bensons For Beds - Ipswich110
Hello Karen,
We appreciate your positive feedback! It's wonderful to know you were satisfied with our efficient service. We hope to welcome you back soon!
Megan at Customer Care
Very professional from start to finish…
Very professional from start to finish delivered in time scale very comfortable mattress
21 lutego 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that you found our service professional from start to finish and that your mattress is very comfortable! We appreciate your positive feedback.
Stewart - Team Bensons
The whole experience
The whole experience, from purchase to delivery was smooth, timely and friendly. The service in store was helpful and guided me to the right products.
15 lutego 2026
Odpowiedź od Bensons For Beds - Ipswich110
We appreciate your positive feedback! We're happy to hear that your experience, from purchase to delivery, was smooth, timely, and friendly, and that our service was helpful.
The order of the bed was straight…
The order of the bed was straight forward. Delivery was perfect , the delivery men were brilliant , polite & were very friendly. They made my autistic son feel comfortable when speaking to him , as the order was delivered to his room .
7 lutego 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that the order process was straightforward and the delivery was perfect! It's wonderful that our delivery team was polite and friendly, making your son feel comfortable.
We had a bit of a rough start by…
We had a bit of a rough start by getting a faulty mattress to begin with which was slightly annoying- however after speaking to customer services (Martin) and the lady in store (Jay Ipswich ransomes branch) - who was extremely helpful and resolved our issue immediately by exchanging for another mattress which we could take away with us the same day. Very pleased with new mattress- thanks ☺️
3 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that our team was able to resolve the initial issue with your mattress so efficiently! We appreciate you highlighting the helpfulness of our customer service and store staff. Thank you for your positive feedback; we hope you enjoy your new mattress.
Odpowiedź od Bensons For Beds - Ipswich110
We're so glad to hear about the brilliant communication and excellent delivery drivers. Thank you for your positive feedback!
Excellent service from stepping into the shop 2-3 weeks ago…
Excellent service from stepping into the shop to having my bed made up. All very knowledgeable. Help me chose my mattress and bed, I knew what I wanted and the lady helped me put it all together, laid on a few ect. Did paperwork very efficiently. Then the delivery team kept in touch, I opted for them to make my bed. So plenty of updates, they arrived and my bed was together in no time and all the rubbish gone, an excellent service all round. Thank you
23 stycznia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that you received excellent service from the moment you entered our shop through to the assembly of your bed. It's great to know that our team helped you choose your mattress and bed and that the delivery team kept in touch and assembled your bed quickly. Thank you for your feedback!
Odpowiedź od Bensons For Beds - Ipswich110
Thank you for your positive feedback!
When choosing my new bed/…
When choosing my new bed/ mattress.Crage from your Ipswich store was very helpful telling me about the difference in the mattress.Which was interesting.
18 stycznia 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that you found our team member helpful during your mattress selection. We appreciate you taking the time to share your positive experience with us.
The lady who dealt with us (Jay?) was…
The lady who dealt with us (Jay?) was fantastic - not too pushy but knew her job well and gave us trust in her abilities to sell based on her personality.
14 stycznia 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that you had such a positive experience! It's great to know that you felt well-supported and trusted the expertise of our team member. Thanks for your feedback.
Exceptional service and great quality bed
Exceptional service. Bed and build quality is amazing.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
We’re delighted to hear you received exceptional service and are impressed with the quality of your new bed. Thank you for your positive review – Lauryn at Customer Care 💜
Charlotte thank you
Charlotte from the customer service has been exceptionally helpful
30 grudnia 2025
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that the customer service was helpful. We appreciate you taking the time to leave us this positive feedback.
Until next time, take care,
Megan at Customer Care!
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