Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
Lokalizacja
Zmień lokalizacjęUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Zobacz więcej
Reakcja na opinię
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Zobacz więcej
Reakcja na opinię
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Ipswich110
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Zjednoczone Królestwo
- 1473271142
4,9
Doskonała
298 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Salesperson was very helpful
Salesperson was very helpful, also the delivery and installation men were very polite and Helpfull
16 sierpnia 2026
Staff were really helpful and friendly
Staff were really helpful and friendly, we were kept informed by text or email of what stage the bed was at, delivery was great on time and professional
8 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Craig gives great advice and service
31 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
We are so pleased to hear that you received great advice and service from Craig. We truly appreciate your kind words and positive feedback!
Team Bensons
Fantastic customer service
I cannot fault Bensons in any way. Super helpful and kind and nothing is too much trouble. We are very pleased with the service so thank you
5 lipca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased to hear that you found our team super helpful and kind, and that nothing was too much trouble. It's wonderful to know you are very pleased with the service. Thank you for your kind words!
Time taken to show me around the store…
Time taken to show me around the store and clear information given about different bases and mattresses and headboards. I was able to make an informative decision to choose the right products for me. Now looking forward to the delivery
22 czerwca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased our team took the time to provide clear information, helping you make an informed decision. It's wonderful you found the right products!
Team Bensons
Odpowiedź od Bensons For Beds - Ipswich110
We are delighted everything met your expectations. Thank you for your kind words.
Team Bensons
Great friendly service
Great friendly service. We are very happy with the quality of the mattress that we bought, the quality and comfort is better than our expectation, and at a very good price, better than we saw on line.
26 czerwca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're delighted to hear you received great, friendly service! We are so pleased that the quality and comfort of your new mattress exceeded your expectations and that you found a great price.
Team Bensons
Wonderful customer service
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased whilst the bed frame was on offer and it's absolutely fantastic. Very happy customers.
13 czerwca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased to hear about your wonderful experience with our customer service and delivery team. It's great that you're happy with your new bed frame!
Team Bensons
Very good service and the guys who put…
Very good service and the guys who put my bed together were very good and polite .
7 czerwca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased you received very good service and our team was great! Thank you for your kind feedback.
Team Bensons
Allowed time to test many mattresses…
Allowed time to test many mattresses and delivery was perfect
1 czerwca 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're glad you had ample time to test mattresses and that delivery was perfect.
Team Bensons
Staff very helpful and friendly
Staff very helpful and friendly
Fitted beds quickly and efficiently
Thank you
24 maja 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so glad our staff was helpful and friendly, and fitted beds quickly and efficiently. Thank you!
Team Bensons
Excellent advice on mattresses
Excellent advice on mattresses. Delivery very good. Confirmed 30min time slot. So far so good. Thanks
22 maja 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so glad you had a positive experience with our mattress advice and delivery service. Thank you for your kind words!
Team Bensons
Not rushed or pressured into making a…
Not rushed or pressured into making a choice, but plenty of help when asked.
22 maja 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased you felt comfortable and supported while making your choice.
Team Bensons
Excellent experience from start to finish!
Very helpful salesperson in the shop and the delivery was faultless, the whole process was so easy and stress free and we love our new bed!
7 maja 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're so pleased to hear our salesperson was helpful and delivery was faultless. We're glad the process was easy and stress-free, and you love your new bed!
Team Bensons - Jess
Absolutely incredibly customer service…
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we walked away with a brand new bed/mattress. Would recommend this service to my family and friends. Thank you x
3 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Ipswich110
What a lovely review—thank you! 😊 We’re absolutely delighted to hear Janine gave you such incredible service and helped you find the perfect comfort for your new bed and mattress. Her knowledge and relaxed, hands‑on approach clearly made a real difference. Thanks so much for the recommendation, and enjoy many comfy nights ahead! 🛏️✨
Very helpful member of staff in Ipswich…
Very helpful member of staff in Ipswich branch. Bed was delivered on time and delivery men were extremely helpful and polite. The bed is amazing and I would definitely use them again.
8 maja 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're happy to hear that our Ipswich team member was very helpful and the delivery went smoothly. It's great to know you find the bed amazing! Thanks for your positive feedback.
Team Bensons
Great help in store
Great help in store, gave us time to decide and where very informative, listened to what we needed and didn’t feel pressured into buying anything we didn’t need.
30 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you! 😊 We’re really glad our team gave you the space to decide, listened carefully to what you needed, and kept everything informative and pressure‑free. That’s exactly how it should be! 🛏️✨
Excellent customer service and knowledgeable
We purchased a wardrobe over 10 years ago and it’s as good as the day we bought it this was why we decided to go to bensons we went into the store after looking online for a bed thinking this is what we were going to buy
The store manager was so helpful and we were able to try the mattress we has seen online which we did not feel as comfortable or supported as we thought it would be
No hard sell but loads of advice we have now purchased a mattress and a bed that’s exactly what we need
Fantastic customer service
29 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
We're delighted to hear that our products have stood the test of time for you! It's great to know the store manager was so helpful in guiding you to the perfect mattress and bed. We appreciate your fantastic feedback on our customer service.
Team Bensons
From walking into the shop to receiving…
From walking into the shop to receiving our new mattress, the whole experience was completely painless. We were allowed to browse without being pestered and when we did require assistance the staff were very helpful. Delivery was very good also.
26 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you for the great review! 😊 We’re so pleased everything was smooth from start to finish — browsing at your own pace, helpful support when needed, and a spot‑on delivery too. Enjoy your new mattress and happy sleeping! 🛏️✨
Very good and matter of fact
Very good and matter of fact information! Timing was accurate and the material was delivered absolutely on time! Absolutely recommendable 👍
20 kwietnia 2026
Odpowiedź od Bensons For Beds - Ipswich110
Thank you for your great feedback! We’re pleased you found the information clear and straightforward, and that everything was delivered right on time. Your recommendation means a lot,
Megan | Customer Care Specialist💤
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