We bought a bed, headboard & mattress from Bensons 3 1/2 year ago, and whilst the bed & headboard are still in a very good condition, the mattress’s topper was not. There was no problem with having... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nasim was very polite when we ordered our Bed back in Feb, we were due to move to our new property in the March but unfortunately the chain collapsed so our bed order had to be pushed back. Nasim was... Zobacz więcej
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I went back to the store to find the same salesman i had brought a fold out couch from 2 months ago as his service was exceptional. I received the same level of service again while choosing a bed with... Zobacz więcej
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Information for delivery was excellent. Delivery guys good. Unfortunately the manual electrical buttons don't & there is a problem closing the ottoman bed! Benson were updated & a new delivery date w... Zobacz więcej
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Informacje dotyczące firmy
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O Bensons For Beds - Farnborough648
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Zjednoczone Królestwo
- 1252549783
4,8
Doskonała
602 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mandie and Rob were fantastic they even…
Mandie and Rob were fantastic they even liked my tea and coffee
27 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Really appreciate your feedback! Delighted Mandie and Rob took great care of you⭐
Hope to see you again in the future,
Megan at Customer Care
really good communication
really good communication, on time and u can track whereabouts on delivery day
27 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thanks so much for your 5 star review Ann-Marie! Wonderful to know the updates, timing and tracking all worked perfectly on delivery day.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Amazing experience!
Naveed really looked after us well. Nothing was too much trouble and I felt that he genuinely had our best interests at heart. Thank you Naveed!
25 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you for the lovely review! We’re so pleased to hear Naveed took such great care of you and went above and beyond. I’ll be sure to pass on your thanks — he’ll be thrilled!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Very pleased with the wardrobe
Very pleased with the wardrobe. Delivered in a timely manner by an excellent two man team.
19 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you for your lovely review! 😊 We’re so pleased to hear you’re very happy with your wardrobe. It’s great to know it was delivered in a timely manner by our excellent two‑man team. We really appreciate your feedback,
Megan at Customer Care
Benson Farnborough
The person who helped us in store was very helpful and polite , made sure we had all we needed, gave us clear delivery times and instructions .
21 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback. We're happy to hear that the person who assisted you was helpful and polite and provided clear delivery information and instructions.
Stewart - Team Bensons
Extremely recommended
Extremely recommended . Very quick for delivery and good prices. So happy for the purchase.
Khatereh
18 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate you sharing your feedback! We're so happy to hear that you found our delivery quick, prices good, and are happy with your purchase.
Stewart - Team Bensons
Colleague was extremely helpful.
16 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate you sharing that our colleague was helpful! We are so happy you had a positive experience.
Stewart - Team Bensons
Excellent product & excellent service
Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.
19 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're happy to hear that you received excellent service and enjoyed our product. It's great to know our teams were helpful and pleasant, and the delivery was on time.
Good customer service in store and at…
Good customer service in store and at point of delivery and assembly. Would definitely recommend.
16 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're so happy to hear you received good customer service during delivery, assembly, and in-store. Thank you for recommending us!
5 Stars – Exceptional Service from Start to Finish
I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.
From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.
The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.
The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.
16 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We're happy to hear that you had a wonderful experience with our delivery and assembly service. It's great to know that our team was courteous, professional, and efficient, and that you are pleased with the quality of your new Ottoman bed. Thank you for your positive feedback!
Very good delivery team
10 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We're so happy to hear that you had a very good experience with our delivery team. We appreciate you taking the time to leave us feedback.
Excellent customer service in store and…
Excellent customer service in store and Excellent service with the delivery
13 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're delighted to hear you experienced excellent customer service in our store and with the delivery.
The shop staff were amazing
The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with
13 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your feedback and are glad the shop staff were helpful. We're sorry the delivery experience did not meet expectations, especially regarding communication and assistance with the old mattress. We'll address this to improve our delivery service.
Our mattress arrived on the date …
Our mattress arrived on the date given, kept us updated on delivery time
10 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We're happy to hear that our delivery service met your expectations by keeping you informed about your mattress arrival. Thanks for your feedback!
Odpowiedź od Bensons For Beds - Farnborough648
We're happy to hear that our delivery team provided punctual service that met your expectations. We appreciate your positive feedback!
Great service in the shop
Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.
5 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your feedback! We're happy to hear that you received great service and knowledge in the shop and that our delivery team was polite and friendly. Thank you!
i knew what i wanted when i entered the…
i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!
7 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We're glad you enjoyed your experience and that our team was helpful. We appreciate your feedback regarding the cleaning kit and the missed opportunity for a discount. We'll review this to improve our communication. We're happy to hear that the delivery team was amazing!
All staff in the shop and on delivery…
All staff in the shop and on delivery were very pleasant and helpful.
7 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We're so happy to hear that all our staff were pleasant and helpful in the shop and on delivery! We appreciate your positive feedback.
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
7 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Helpful shop sales and excellent…
Helpful shop sales and excellent delivery.
4 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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