Karen and Alanna have been amazing and dealing with other crap Agents that were not doing there job properly always chasing other Agents and getting things done making phone calls and dealing with al... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very very poor experience with this company. 1- the reference check was VERY outdated and not user friendly. It also took a very long time to complete and we where only informed of its co... Zobacz więcej
Do not go with Belvoir especially if you're looking for student lettings. Their communication is poor, they are slow on acting upon repairs or concerns, staff are lazy. You also won't get any of your... Zobacz więcej
My experience with Belvoir has been appalling. We rented with Belvoir, student housing, for a year. Their communication is awful, they ignored us for months about issues with the house and m... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Each of our 170+ offices are owned and run by passionate, local property experts that operate out of eye-catching shopfronts on the high street. This means you’re getting the benefit of buying, selling and letting with a national brand, but you’re also benefitting from a local owner who is highly motivated to help you achieve your goals, and genuine local expertise and knowledge. Good customer service is extremely important to us and one of our core values as we understand that property is personal. Another one of our core values is professionalism. Our franchisees are kept up to date with all changes to compliance and legislation as well as general changes to the sector to ensure our customers can be confident in our service offering. In 2012, Belvoir became the first residential lettings agency to launch on the AIM of the London Stock Exchange and we continue to grow with our UK-wide acquisition programme, which will see further Belvoir offices and Belvoir Group offices opening up and down the country. The stringent requirements of Belvoir’s franchise licence ensures that all our offices operate under the highest standards of professional conduct at all times, and each office has access to our highly trained support team that is based at our Grantham Central Office. This team provides our offices with the latest updates and training in legal, complaints handling, IT, compliance and marketing. Each Belvoir office can provide a series of unique products and services, including leading tenant insurance and landlord insurance packages. Belvoir’s dedicated legal helpline ensures that offices are able resolve any issues quickly and effectively.
Dane kontaktowe
The Old Courthouse, 60a London Rd, NG31 6HR, Grantham, Zjednoczone Królestwo
- 01432 370000
- franchisesupport@belvoirgroup.com
- www.belvoir.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing!
What a great team! I've never met a team of people more dedicated.
An ultra special mention for Robert and Alison; old school Estate Agents who will do anything to help you. Rob kept me sane during a very stressful time whereby everything that could go wrong during a move did.
I cannot recommend Belvoir highly enough!
Terrible as we are still waiting for…
Terrible as we are still waiting for our deposit to be returned after weeks. We had professional cleans in that Belvoir have used themselves yet saying it wasn't professionally cleaned. We left the original blinds and other items that were the landlords in a cupboard and Belvoir say we left rubbish it was theirs not ours! They are trying anything to not pay us our deposit back in full and we have to wait until its decorated and re cleaned for them to decide what deposit if any will be received back to us. All our inspections have been very positive even to the point being told that we are keeping the property well looked after. Never again will I use Belvoir
!!!!!!!!!!!!!Avoid!!!!!!!!!!!!!!!!!!!!!!…
!!!!!!!!!!!!!Avoid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! All properties listed on market from this agency asking guarantor, even if you are not student!!!!
I had no hot water from my combi boiler…
I had no hot water from my combi boiler over the weekend i understand that at the weekend the office is closed.
i called this morning and got the message that all lines were busy "understandably on a Monday Morning" i left a message to get a call back.
I called this afternoon and got the same message again i left a message and no return call.
does anybody actually work in this office.
i have now emailed and await a response but one can only hope.
i run a company and if i gave this kind of service i may aswell close the doors.
Do the Landlords actually know what is going on with the service provided to their tenants is like i doubt it
Perfect 👌
BELVOIR MANSFIELD
Perfect from start to finish , the whole team were fantastic, special shout out to Rebekah, understood our needs and were able to guide us through the process in obtaining the house we love.
Thanks to Phillipa for closing the deal , and Sharon you make a wonderful coffee . 😊
Lovely team all round and would recommend .
Complete waste of time
Complete waste of time. Enquired about a property and answered all manner of personal questions just to be told the next day that due to a high amount of interest I couldnt view.
The Professionals.
As an experienced landlord I have used the services of Belvoir Lettings-Dunstable for a number of years and, crucially, they have always offered excellent customer service both to me and my tenants. Consequently, I would not hesitate to recommend their services to landlords and tenants alike.
Unfortunately I do not normally leave a…
Unfortunately I do not normally leave a negative review! However this time I decided I must because I’ve had no response to some correspondence I’ve sent to my local Belvoir representative! I am very disappointed and upset that my representative told me that my property had been on the market for a while and he needed to end contract as it made him look silly ! I felt that was not a professional way to end the contract and have had no response or much interest or information on the sale of my property! And the agent come to me to ask me and told me they wanted to sale my property I did not ask them anyway it’s with regret I feel this way
We were purchasing a flat through…
We were purchasing a flat through Belvoir in 2024. I didn't want to leave a review until we were settled in our eventual home purchase.
During a second viewing, keys for the garage were not available so we were unable to view it. We did not see anything particularly wrong with this at the time until work needed on the garage walls came up in enquiries.
Langton tried to suggest our solicitor's enquiries were "a bit excessive". That diligence is exactly what we were paying our solicitor for and we did not feel comfortable with this being questioned. That the property in question ended up back on the market for £50,000 less than we were purchasing for suggests that the issues raised that led us to withdraw were indeed significant and these enquiries were not excessive.
Worst estate agent…
I only put 1 star because I can't put none. If you want nothing to be fixed ans emails to be ignored this is the agent for you. I have never known such bad service from an estate agent
Selling property
From day one of meeting Rhys at Belvoir to sell our house, he has been absolutely amazing. He was always at the end of the phone, happy to talk things through and help with anything and everything we needed. As we came towards the end of the sale, Rhys truly went above and beyond to get us moved by Christmas, even answering questions while on his annual leave. We couldn’t have asked for better service and would highly recommend Rhys and Belvoir to anyone selling their home.
Worst worst worst
Worst worst worst
I got the property from them for a year and was paying 850£ a month with the same as deposit money
After a year they have charged me 700£ for cleaning house and oven
That are scammers for your deposit money
Be aware folks
Went to Morley branch to ask about a…
Went to Morley branch to ask about a property up for rent. Felt like staff were judgemental of my appearance. Never took down my details let alone ask what I'm looking for in my next home. Very rude staff
Great service
We recently purchased a property through Belvoir Wrexham and we were very impressed with the service received. Nothing was too much trouble when we contacted them and a special thank you to Noah, Sophie and Vaughan making the process as smooth as it can be. Having had interactions with other agents during our search I am confident to advise Belvoir were head and shoulders above the rest.
Their Corby and Kettering branch is…
Their Corby and Kettering branch is being taken to court by us. They refused to repair damages in the property for more than 6 months,until we reported them to Corby Borough Council. They then began lying and discriminated against my wife, who has had two operations, which they knew about. Despite this, they decided to throw us out of our agreement with a dishonest landlord, the owner of a roofing company in Kettering. This heartless person decided to make us homeless this Christmas, even though we filed an official complaint with the Home Office. Beware of these people and this agency. If anyone else has similar problems, please write and contact us, as we will be filing a group complaint with the courts, newspapers, and the BBC. What they are doing and how they treat people is reprehensible, and others need to be warned about their unlawful practices and not become victims.
Belvoir north helped me to buy my first…
Belvoir north helped me to buy my first home. Gillian was so good, patient and listened to me, she was Great!!!. After I had got the house I needed to know were the stopcock was and she contacted the seller to ask and I found it. In my experience this branch was great. I would highly recommend.
Swansea/Sketty office
Swansea/Sketty office, very unprofessional service. If you happen to talk to deal with a guy called Arwell, move on fast. Sleezy, rude individual with zero organisation.
Belvoir Helen
Helen was our letting agent and was incredible, from viewing the property to being accepted and in was only 2 weeks! This has given us the most amazing start to our little family with our first baby due in just a few months! Thank you so much Helen this is our perfect house and couldn't be more grateful and happy! We are enjoying getting settled in
What to say about this estate agent…
What to say about this estate agent horrendous,property filled with wet carpets mould and they have tried pinning the blame on me cos i have a bed agaisnt the wall in the bedroom,told me i could have dogs then have tried retracting it part way though year,ignored every email asking for help with doors that dont shut sinks that dont work. Please do not let of these people
Do NOT trust - overcharging of students and lack of care.
Lived in a Belvoir owned property in Leamington in my second year of university (Station House), it has since change property managers I believe. They have unrealistic expectations of tenants in terms of cleanliness - essentially forcing you to book cleaners from one of their trusted vendors for an extortionate fee for "professional-level cleaning", although they still managed to charge us £200 for non-existent mattress markings (I'd say wear and tear but to each their own.)
On one occasion one of their dodgy locks left one of my flatmates locked in their room. I called the locksmith on the Belvoir website and they came to fix the lock. I later received a call letting me know that I would be charged hundreds of pounds because I called the wrong locksmiths (as it turns out the student accommodations have a different number - since my incident they have made the wording clearer on the website), and despite my arguing they did not waive this fee.
If you are a student, DO NOT trust Belvoir.
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