Beautyinprague Recenzje 

149
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

You write a true report on this business and they attempt to legally get it removed due to the content being TRUTH, belittling you for speaking out I would like to say it’s not worked... Zobacz więcej

Oceniono na 5 z 5

Fabulous service arrived from the Uk for lens replacement surgery. Communication was excellent from start to finish the team are so helpful, efficient and knowledgeable. Cost was less than half in the... Zobacz więcej

Oceniono na 5 z 5

Visited from the UK 5 weeks ago for a breast uplift and implants. The surgery went well and everything is healing as it should. Staff were friendly and helpful, the clinic was clean and comfortab... Zobacz więcej

Oceniono na 5 z 5

Lens replacement Life changing. Great team at Beauty in Prague Nela and Beth two great people always available. Doc MUDr. Jiri Pasta (George) amazing surgeon explaining step by step the procedure. His... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. Optometrysta
  3. Klinika chirurgii plastycznej
  4. Klinika dla podróżnych

Informacje przekazane przez różne źródła zewnętrzne

Specialising in Medical Tourism and Cosmetic Surgery Abroad in Prague, Czech republic, for clients from the UK and Ireland. Clinic with over 35,000 clients treated. Treatments as Tummy Tuck, Breast Augmentation, Rhinoplasty, Liposuction of Face-lift performed by fully qualified Prague plastic surgeons. Accommodation & flights. Free email consultation available.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

149 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,0

Wszystkie recenzje

(149)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

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Oceniono na 1 z 5

Very rude staff!

I had been in contact with beauty in Prague about getting rhinoplasty done with them, however on the bottom of one of their emails they attached a photo of breasts (not advertising them) more like a selfie with breasts.
I responded saying how unprofessional it was considering id enquired about a nose job.
They replied very rudely.
First of all they said “there’s nothing we can do but say sorry so sorry have a nice day”
Then emailed me saying how I had attached the photo and that it was all on me.
Which I can ASSURE YOU it was not!

Very poor service, EXTREMELY rude

If I could rate 0 stars.. I would

29 lipca 2020
Opinia niezależna
Logo Beautyinprague

Odpowiedź od Beautyinprague

Dear Jasmine,

thank you for your feedback.

I was personally on the phone when you called about the picture and I explained to you we will review the issue described.

Looking into our files the picture was sent directly by you, maybe by a mistake, as an attachment to Medical Questionnaire you filled in on our website. Based on this you received only a confirmation email from us, which is emailed automatically by our system. Attached was your original email with the photo you attached.

We have never said: "there’s nothing we can do but say sorry so sorry have a nice day”.
We are always here to help to sort out any issue our clients have.

Kind Regards
Tamara
Patient Coordinator
UK freenumber 0800 023 2592
beauty@beautyinprague.com

Oceniono na 2 z 5

Please do not pay a deposit

Please do not pay a deposit! You wont get it back even if the clinic cancel your appointment.I paid my hard earned money and due to complications I had to rebook the clinic cancelled and i have lost my money ! Can anyone help .There is a huge amount of pressure to book saying appointments are limited i expect that the agents are commision based and if the client is vulnerable they must make a fortune in deposits alone

20 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Don’t be scared to go abroad! Just use Beauty in Prague!

Excellent clinic, excellent service and care as well as aftercare provided to me. I travelled alone and I was a bit anxious but Tamara made sure it was a smooth process and I felt very well looked after. I am delighted with the results of my breast augmentation. I had surgery six months ago and every day they look even better! Before the procedure I was picked up from Prague airport by a driver provided by the clinic and was looked after for the entire stay of five days. They arranged a recovery apartment after my nights stay in the clinic and checked in on me every single day. The surgeon Dr Kulhanik and his team are fantastic, very patient and caring. They understood what I wanted and explained everything, I went back for a final check up before my flight and everything was great! I am so so thrilled. I would highly recommend Beauty in Prague as I am saving to go back for my next procedure. cant wait to see all the team again and be spoiled rotten for a few days! Thanks Tamara and team! Xx

14 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

I had a great experience with Beauty in…

I had a great experience with Beauty in Prague. I found them useful in the lead up to the surgery itself, with prompt replies and all my questions answered. Once there, the staff were lovely (particularly the nurses and receptionists who you see a lot throughout the day while you have your health checks carried out). My surgeon Dr Kulahenk was confident and I'm really happy with my results overall.

There were a couple of minor incidents involving my partner not being allowed to visit me and a lack of communication to him during and after my surgery (when he was naturally worried about me) but I think this was mainly due to the language barrier between us and a couple of nurses.

14 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

Face and Neck Lift

I had a face lift and neck lift procedure carried out by Dr Kulhánek in February 2019. I had undergone surgery the previous year so I was confident in booking again with Beauty in Prague. Communication with Tamara (patient coordinator) was excellent, her warm and friendly approach really helps calm any anxieties you may have. Emails are responded to promptly and any questions answered.
Prior to surgery, health checks are carried out to ensure that you are fit for surgery. Later on you meet with the surgeon to discuss your procedure (Dr Kulhánek speaks English fluently). Once in the ‘hospital’ part of the clinic, the Anaesthetist discussed which type of anaesthetic to use. I was offered a local with sedation which I opted for rather than have a general anaesthetic. I received a full explanation of what would happen prior to the surgery; I was treated with kindness and respect. The surgery itself was pain free (I don’t remember much, although I was in and out of consciousness) and I can’t say I had any pain post operatively either. The surgery can cause some numbness but feeling does return over time. On the third day I did experience some swelling but within 2 weeks I looked perfectly normal again (only better because of the lift!).
Top tip - follow the aftercare advice, rest as much as you can, wear the support bandage for as long as you are told to, don’t overdo it! It’s a good idea to try and make sure you are at your healthiest before surgery, this will help with recovery.
Nearly a year has gone by and I am still delighted with the results. I have never regretted opting to go to Beauty in Prague for surgery.
Thank you to Tamara and all the team for your kindness and care. I will be back in 2021!

10 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

So happy with my results

had full Rhinoplasty surgery 12th November 2018 nearly 6 weeks ago and I'm over the moon with the results. I'm from the UK I felt very nervous going to another country for surgery but it was so much cheaper than the UK so I thought I'd go for it and after looking at many different companies I came across beauty in Prague and after reading so many good reviews I knew it was 'the one'..

Beauty in Prague was amazing from the moment I arrived in the clinic they made me feel so welcome and explained exactly what was going to happen that day. They done all my pre op tests to make sure I was well enough for surgery and I also got to meet my surgeon Dr. Josef Kulhánek for the first time. He was amazing and so professional and gave me chance to ask questions. Later that day I had the surgery. The Nurses were all lovely they all were Czech and spoke little English but you could still understand and communicate with them. They were always checking if I was feeling ok or needed anything. After 2 days I got to leave the clinic and went back to my apartment to recover. I had to wear a cast for 10 days after my surgery but I still managed to get out and about and experience a bit of Prague even if I did get a few stares. On my 7th day check-up my surgeon took off my cast and I saw my new nose for the first time I was amazed and so happy couldn't believe how different it looked. Dr. Josef Kulhánek is absolutely amazing and had changed my life. I feel so much more confident now and I'm so glad I went with beauty in Prague ☺

17 marca 2019
Opinia niezależna
Oceniono na 5 z 5

you can’t get better than this.

Anyone looking for plastic surgery, will quickly realise that a whole package abroad is less than half what you’d pay for surgery alone in the UK. After looking at all the options, Beautyinprague was the one that came to the top of the list.. and I can see why! I’ve had a face and neck lift with them, and from the minute I sent my first enquiry, they’ve been excellent. Customer service, clinic, accommodation, transfers, pre op, post op, surgery itself, .value for money, . I can’t fault them. On top of all this, I’m in Prague, which is a beautiful city. Well recommended..

13 marca 2019
Opinia niezależna
Oceniono na 1 z 5

Beauty in Prague - Rude Staff, poor results. Go elsewhere PLEASE.

I returned to this company after 18 months as l was unhappy with the result of my first surgery. But l was told l might need follow up treatment. I flew over and arrived at 7.30am at the clinic, to grumpy receptionist. I was very nervous and travelling on my own. Had a blood test done whilst waiting for the surgeon to arrive at 9am. She had met me before but don't think had read the notes as was offering the same surgery as previously. When l explained l was there for neck lift she said l would be unhappy with results again and just live with the loose skin. I was stunned but even more stunned when they said their T&C's meant they were not going to refund my deposit of £300. After 8 days stuck in Prague in snow l HATE BEAUTY IN PRAGUE.

12 stycznia 2017
Opinia niezależna
Logo Beautyinprague

Odpowiedź od Beautyinprague

Dear Veronica,

Thank you for your feedback. We understand you feel disappointed that your surgery could not be performed.

I would like to clarify, you did not come to us because you were unhappy with the first surgery. You were advised to undergo Under Chin Liposuction first and on your second visit, 6 months later as a minimum, a Neck Lift, as Liposuction would help to achieve excess skin, which could be removed later by a Neck Lift. So your visits were advised and agreed by you, in advance.

Our medical staff start early in the morning, this is why you were asked to come to the clinic at 7:30am to have the blood tests. It takes a minimum of two hours for the results come back from our laboratory. There is also an examination by our GP, which is required before you see the Plastic Surgeon, who arrives at 9am.

All of our staff work hard to make clients relaxed from their arrival. We have been treating clients from the UK for over 10 years and we understand how difficult it can be for them to be abroad.

You surgeon had your documentation in written form and also on a pc in front of her whilst you had a consultation. In this documentation there are details about you and our operating protocol. During the personal consultation, every client is examined and assessed by a plastic surgeon based on the current look. During the consultation, the surgery on your neck was not advised to you as you had gained more weight since your first visit to Prague. For Neck Lift Surgery, it is necessary to have excess skin and gaining weight does not help to be a good candidate for this surgery. The surgeon did not advise you to have this surgery done just for the sake of having surgery, if the outcome would not be visible and you would end up with scarring.

This was explained to you and we thought you understood it was for your own good not to charge you for something you would not be happy with.

The next very important fact was that you did not pass our pre-operative tests with good results according to our GP and Head Anesthesiologist. This is the second reason why your surgery could not be performed. We are proud to have a thorough pre-operative tests to ensure safe surgery for our clients.

According to our Terms and Conditions to which you agreed prior to booking the treatment, you were informed that the deposit is used as a cancellation fee. In your case we made an exception by showing you a goodwill gesture by charging you only the costs of the pre-operative examination and the rest of your deposit was returned to you.

In Prague, we are used to snow every winter and you were informed about the weather prior to your arrival, so we do not understand your comment about being “stuck“ in the snow.

We understand the situation was not what you expected, however, from our point of view we tried to help you to sort out this situation. We organised our driver, who drove you back to the apartment. We emailed you the results from your pre-operative tests so you could discuss them at home with your GP. In the email, we kindly asked you if there was anything we could do for you, you could call us on our UK free number anytime or send us an email. If you felt stuck in Prague, we would be more than happy to help you to organise your flight back on the same day as there are many flights from Prague to the UK everyday at affordable cost.

We hope you will understand we only wanted the best for you.

Wishing you all the best.

Kind Regards,
Tamara,
Patient Coordinator
UK freephone: 0800 023 2592
beauty@beautyinprague.com

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