Des voyous en liberté !! Comme tout le monde un achat débité mais jamais livré ! On peut peut-être penser à un recours collectif ppur mettre en prison ces ESCROCS !! Marre de ce faire arnaquer par d... Zobacz więcej
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Beauty Expert
Dziękujemy za odwiedzenie portalu Trustpilot. Niestety, publikowanie recenzji na tej stronie nie jest już możliwe, ponieważ strona internetowa firmy została zamknięta. Zapraszamy do skontaktowania się z nami, jeśli masz jakiekolwiek pytania.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed order for next day delivery & made sure I ordered before there 12pm cut off. Still hasn't been shipped. Company said order not shipped as Royal mail didn't collect parcel. They said would r... Zobacz więcej
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Dont believe their expected delivery dates..I ordered Murad dark circle corrector on 6thdec..Expected date of delivery was 20-28dec..still havnt received the product.Moreover,when i track the parc... Zobacz więcej
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Lisseur commander le 16/06 sois disant livraison sous 48h , aucun retour , argent débité desuite a la commande Et numéro de téléphone ainsi qu’adresse mail erronée . Donc aucun moyen de les contacte... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Zjednoczone Królestwo
- 0161 813 1479
- www.beautyexpert.co.uk
Inni użytkownicy przeglądali również
Very good price for what I wanted
Very good price for what I wanted. The cheapest by far of any other stores. Very quick delivery. Received a discount for future purchases. Happy with the product.
21 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I buy when price is right
I buy when price is right. Always very quick and easy process.
14 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I made an order with beauty expert but…
I made an order with beauty expert but unfortunately it was misplaced.after waiting for an over a month for an order,I sent two messages to them.but it wasn't helpful.but had online chat with Rachael and it was a fast and very positive.she made another order to replace my previous order.thanks
14 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I would give zero if I could
I would give zero if I could.
STAY AWAY as they have zero sense of customer service!
I made a purchase on 09/08 we are now 10/08. I contacted customer service to enquire when my purchase will be shipped. I was told in about 48hr only to then realise that the wrong delivery address had been recorded. I ask the agent to change the delivery address given how it has not been yet shipped only to be told "No sorry can't" as the policy doesn't allow this. What rubbish and zero effort to offer a solution. The money has already been debited from my account despite getting an email saying I would only be debited once order is shipped. I have now requested a refund and waiting for their reply. My 1st and last time using this site that DOES NOT PUT CUSTOMER 1ST.
10 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello Marika,
Thank you for leaving your review.
I am truly sorry to hear of this experience. I have taken a look, and I can see that this has been handled by our Customer Services Team for you who have provided you with all relevant information in respect of this matter.
Should you happen to have any further questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Very excited to receive my sanctuary…
Very excited to receive my sanctuary polishing hot cloth cleanser, it was delivered quickly.
Only to discover on opening it that the product had completely separated and was unusable very disappointed threw it straight in the bin!
10 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello Allison,
Thank you for leaving your review.
I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.
I have sent you a message via your online account in respect of this to provide some further assistance.
I look forward to hearing back from you, and I do apologise for the inconvenience this has caused.
Kind Regards,
Kayleigh
Great prices!
Always great prices and super quick delivery! Great site and easy to use.
8 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Wonderful product with quick delivery.
6 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Scorrettezza allo stato puro
Scorrettezza allo stato puro. Ho erroneamente ordinato un prodotto anziché un altro, tempestivamente avvisati nell’arco di pochissimi minuti, non c’è stato verso che abbiano modificato l’ordine.
3 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Gentile cliente,
Grazie per averci dedicato del tempo per scrivere una recensione!
Sono davvero spiacente per l'accaduto e mi piacerebbe verificare la problematica da lei riscontrata.
La invito a contattarci dal suo account per maggiori informazioni.
Le auguro una buona giornata,
Feedback Team
This is a fake app
This is a fake app. I didn't get my product and my money back. Please don't buy from this app
2 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order and can see from your account that we have responded and this was resolved.
Sue
NEVER BUY FROM THEM I MADE ORDER AND…
NEVER BUY FROM THEM I MADE ORDER AND RECEIVED USED PRODUCT, I MADE RETURN AND CUSTOMER SPECIALIST ASKED CAN I CONFIRM IT WAS USED I SAID YES AND SENT PICTURES, ONE MONTH LATER I DID NOT RECEIVE MONEY BACK AND THE SAME GIRL SAID PRODUCT WAS USED! SO MANY MASSEGES AND NOTHING! 😤 INSANE! NO PRODUCT, NO MONEY!
1 sierpnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order and can see from your account that we have responded and this was resolved.
Sue
Very happy customer
Would like to congratulate Beauty Expert with the way they handled my ordeal, they refunded the money thru no fault of their own.
30 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review.
I am sorry to hear that you have not received your order. I have investigated this and sent you a message to your online account with a further update. Please log into your account at your convenience to receive my message.
Regards,
Sue
Fraud
I bought a set on June 9th. Until today, I do not receiv anything even the tracking number is not available. Customer service would only ask you to confirm your information again and again for “Security Purpose” but not really help you. I bet this is a fraud.
DO NOT BUY ANYTHING FROM THEM!!
25 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order and would like to investigate this further. I am unable to locate your account using the details you have provided. Please update with a valid order number or email address and I will contact you directly.
Regards,
Sue
A little bit slow but all in all very…
A little bit slow but all in all very helpful
24 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
my conditioner never arrived what a…
my conditioner never arrived what a waste of money won’t be buying from here again
22 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review.
I am sorry to hear that you have not received your order. I have investigated this and sent you a message to your online account with a further update. Please log into your account at your convenience to receive my message.
Regards,
Sue
The communication was excellent from…
The communication was excellent from the ordering of the product through to confirmation of the order, it’s dispatch and travel details.
To be honest, I half thought that perhaps the site was a scam in the the price of the product that I ordered was exceptional.
I’m not at all disappointed, I would highly recommend the company Beauty Expert to anyone.
Kevin Marshall
Napier, HB
NZ
22 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Order 312335948 Received my parcel but…
Order 312335948 Received my parcel but nothing I actually ordered, I’ve tried to contact their customer services via, phone (no one answers ever) doesn’t even ring, I’ve tried text, WhatsApp, email, and via the site via messenger service. No one is responding to me and it’s been ages. They have essentially stolen £170 from me. I would be scared to buy from this company again. I am very upset and annoyed about my experience and will not stop until I get my money back.
21 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order and can see from your account that we have responded and this was resolved.
Sue
Good all rounder
Prompt delivery. Good choices and good prices. Nearly always a discount too.
21 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Looking Good
It was super efficient! :) easy and straight to the point! :)
14 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Been buying from Beauty Expert for…
Been buying from Beauty Expert for years. Very quick order processing and speedy delivery. Can’t say I’ve ever really had a major issue that wasn’t promptly resolved. Overall good customer service and great range of products.
10 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Satisfied
Overall it was a good experience as a first time customer. Delivery came as date given upon order. Product wise, loved it. It didn't came out just the way I like it but still gave a good outcome. Will definitely buy other products and recommend the shop. Happy customer!👌
1 lipca 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
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