Our transatlantic flight was cancelled for a mechanical fault, and we had to buy tickets with another company to get home. battleface called it a minor "Trip Delay" and capped payment at $150/da... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast response and answered all my questions. Great customer service when enquiring for a particular query. Npfhong was too much and very detailed response.
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Battleface were very helpful when I had serious food poisoning in Australia. They quickly approved my treatment and I was able to be seen by a doctor in less than an hour.
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It was easy to modify my policy to include only the coverage that I needed. The information on insurance coverage and policy limits was readily available for review. I received clear information on wh... Zobacz więcej
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Informacje dotyczące firmy
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O battleface
Napisane przez firmę
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Dane kontaktowe
Granville Road, LE1 7RU, Leicester, Leicestershire, Zjednoczone Królestwo
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have got my policy only few minutes…
I have got my policy only few minutes after paying.
6 maja 2026
Odpowiedź od battleface
Thank you so much for your lovely review!
We’re really pleased to hear you received your policy just minutes after payment. Making things quick and easy for our customers is important to us, so it’s great to know we got it right.
Thanks again for choosing us, and we wish you a wonderful and safe trip!
Odpowiedź od battleface
Thank you for your feedback, we're so please you found the purchase process to be easy.
Safe travels
After using Battleface at least twice
After using Battleface at least twice, I found that this travel insurance is reliable. Calling a human staff member is very helpful; they are patient, understanding, and reliable. They also take the time to answer any questions I may have. Their instant quotes are very competitive. My wife and I had to use them during a ten-day vacation in Vietnam with absolutely no problem with filing a claim.
8 maja 2026
Odpowiedź od battleface
Thank you so much for taking the time to share your experience and for choosing Battleface again. We’re really pleased to hear that you found our team patient, helpful, and easy to speak with — being able to speak to a real person when it matters is something we care a lot about.
It’s also great to know that your claim during your Vietnam trip was handled smoothly and without issues. Your kind words about our competitive quotes and reliable cover truly mean a lot to us.
We appreciate your trust and look forward to being there for you and your wife on your future travels. Safe travels wherever you go next!
Easy platform
9 maja 2026
Odpowiedź od battleface
We're so pleased to hear you found our platform to be easy.
Thank you for sharing.
Odpowiedź od battleface
Thank you for taking the time to review.
We are pleased you found the process nice and easy.
Have great travels
Odpowiedź od battleface
Thank you for your kind feedback!
We’re glad to hear that Raymond’s training, knowledge, and responsiveness made a positive impression. He is certainly a star!
We truly appreciate you taking the time to share your experience and will pass your comments along.
I have just accepted my quote which was…
I have just accepted my quote which was pretty easy to do online. Only problem that I had was filling out one of the required fields, it requested my agents id, which he or his company (Mac’s Adventures) didn’t have. Battleface team member Raymond was patient with me and figured out what I needed to do to continue….. TU 😁
5 maja 2026
Odpowiedź od battleface
Thank you for taking the time to share your experience!
We’re glad to hear that accepting your quote online was easy overall. We appreciate you highlighting the issue with the agent ID field and apologizing for any confusion it caused. It’s great to know that Raymond was able to patiently assist and help you move forward. We’ll be sure to pass along your kind words to him, and we’ll also review this feedback to continue improving the process.
Thanks again for choosing us!
Very easy to get a quote…
Very easy to get a quote straightforward parameters terms are pretty obvious. Not hard to shop.
3 maja 2026
Odpowiedź od battleface
Thank you for your review.
We’re pleased to hear that you found the quoting process easy, clear, and straightforward. Making it simple to compare options and understand the terms is very important to us, so your feedback is much appreciated.
Thanks again for choosing us, and we’re here if you need anything further.
Easy if a bit confusing purchase flow
All super, except for the fact that "already travelling" didn't show but late in the purchase process, which was a bit confusing.
2 maja 2026
Odpowiedź od battleface
Thank you for your feedback and for your kind words. We’re glad to hear that overall you had a positive experience with us.
We appreciate you highlighting the point about the “already travelling” option appearing later in the purchase process. We understand how this could be confusing, and we’ll be sure to pass your comments on to our product and development teams so we can continue improving the clarity of our journey.
Thank you again for taking the time to share your experience, and we’re always here if you need any assistance.
EASY and affordable. It is the exact coverage we need and very simply sign up and pick what you want.
EASY and affordable.
18 kwietnia 2026
Odpowiedź od battleface
Thank you for your wonderful feedback!
We’re so glad to hear that you found our travel insurance easy to use, affordable, and perfectly tailored to your needs. Making coverage simple and flexible is exactly what we aim for.
We truly appreciate you choosing us and wish you safe and worry‑free travels!
Excellent experience
I sent and email and the response turnover was quick. When I was ready to get the policy, it was very straight forward and within minutes I got my policy paid for and in place before my trip. The price was also very reasonable and you don’t feel like you’re being over charged or taken advantage of.
21 kwietnia 2026
Odpowiedź od battleface
Thank you for your fantastic feedback!
We are delighted to hear you received a quick response and that arranging your policy was straightforward and fast.
It’s great to know you felt the pricing was fair and transparent too.
We truly appreciate your kind words and wish you a safe and enjoyable trip!
Clean and easy
The process on line was quick and easy. I also enjoyed the way Battleface fully explained the options
15 kwietnia 2026
Odpowiedź od battleface
Thank you for your feedback!
We’re glad you found the online process quick and easy, and that our explanations helped you feel confident in choosing the right coverage. Making options clear and straightforward is very important to us.
I had never had to purchase separate…
I had never had to purchase separate medical travel insurance but I thought it would be a good idea on this trip. I don't travel international often but considered this on this trip. It was easy, and very affordable.
18 kwietnia 2026
Odpowiedź od battleface
Thank you for sharing your experience!
We’re glad you decided to add travel medical coverage for this trip and that you found the process easy and affordable.
We appreciate your trust and hope it gives you extra peace of mind when traveling.
Battleface is the BEST travel insurance…
Battleface is the BEST travel insurance company. You can mix and match coverage, so you only buy what you need. They have been very responsive to any inquiries or claims. Highly recommend! We never travel without it.
13 kwietnia 2026
Odpowiedź od battleface
Thank you for the kind words and for recommending battleface!
We’re glad you appreciate the flexibility to tailor coverage to your needs and that our team has been responsive when you’ve needed support. We’re honored to be part of your travels—safe journeys ahead!
Waiting for claim outcome
I bought Battleface plan including CFAR thru squaremonth website, it’s easy to purchase and understand the coverage details and much cheaper than any other plans provided on squaremouth. Unfortunately I have to cancel my trip on April 9. However my claim #66182 is still under review I haven’t received any update from claim department called robin assist yet.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od battleface
Thank you for taking the time to share your experience and for choosing a battleface policy with Cancel For Any Reason (CFAR) coverage through Squaremouth.
We’re glad to hear you found the plan easy to purchase, straightforward to understand, and competitively priced.
We’re sorry to hear that you had to cancel your trip on April 9, and we understand how concerning it can be to feel like your claim is taking longer than expected.
Robin Assist will contact you directly.
We appreciate your patience and thank you for bringing this to our attention.
Group policy
As far as getting a group policy, the communication was quick and concise. I haven't had to make a claim so I can't speak/review this but on this front end, it was seamless.
14 kwietnia 2026
Odpowiedź od battleface
Thank you for your feedback!
We are happy to hear arranging your group policy was quick, clear, and seamless.
We hope you won’t need to make a claim, but if you ever do, we’ll be here to support you.
Wishing you safe and enjoyable travels!
Odpowiedź od battleface
Thank you for your kind words!
We’re delighted to hear you experienced great communication once again.
We truly appreciate your continued support — safe and enjoyable travels!
Insurance cover for people living out of UK
Provide insurance cover for someone who lives outside UK. The quote is quick and fair.
14 kwietnia 2026
Odpowiedź od battleface
Thank you for your feedback!
We’re pleased we could provide cover for your needs and that you found the quote process quick and fairly priced.
Wishing you safe and enjoyable travels!
Highly recommended travel insurance…
Highly recommended travel insurance company. This is the second times I purchase travel insurance package from this company. Last time the luggage were delayed one day delivery. Claim process really smooth.
3 kwietnia 2026
Odpowiedź od battleface
Thank you so much for your kind words and for choosing us again!
We’re delighted to hear you’ve had a positive experience with us, especially that your previous luggage claim was handled smoothly.
Your recommendation and continued trust mean a lot to us. Wishing you safe and enjoyable travels!
So far so good
So far so good. Haven’t left for the trip yet but customer service and booking was good so far.
6 kwietnia 2026
Odpowiedź od battleface
Thank you for your feedback!
We’re glad to hear everything has gone smoothly so far and that you’ve had a positive experience with our customer service and booking process. We hope you have a fantastic trip — and we’ll be here if you need us along the way.
Safe travels!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.