Our transatlantic flight was cancelled for a mechanical fault, and we had to buy tickets with another company to get home. battleface called it a minor "Trip Delay" and capped payment at $150/da... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast response and answered all my questions. Great customer service when enquiring for a particular query. Npfhong was too much and very detailed response.
Reakcja na opinię
Battleface were very helpful when I had serious food poisoning in Australia. They quickly approved my treatment and I was able to be seen by a doctor in less than an hour.
Reakcja na opinię
It was easy to modify my policy to include only the coverage that I needed. The information on insurance coverage and policy limits was readily available for review. I received clear information on wh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia podróżne
- również w kategorii:
- Firma ubezpieczeniowa
- Pośrednik ubezpieczeniowy
O battleface
Napisane przez firmę
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Dane kontaktowe
Granville Road, LE1 7RU, Leicester, Leicestershire, Zjednoczone Królestwo
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutly great customer support!
1 lipca 2026
Odpowiedź od battleface
Thank you for your kind words!
We're thrilled to hear you had an absolutely great experience with our customer support team. Providing friendly, helpful, and responsive service is our top priority.
We truly appreciate your feedback and thank you for choosing us!
Super easy and took only a few minutes.
6 lipca 2026
Odpowiedź od battleface
Thank you for your review!
We're delighted to hear the process was super easy and only took a few minutes. We strive to make getting coverage as quick and hassle-free as possible.
Safe travels, and thank you for choosing us! 😊
Simple easy to execute a policy for my…
Simple easy to execute a policy for my very specific needs.
19 czerwca 2026
Odpowiedź od battleface
Thank you for your kind feedback!
We're really pleased to hear that you found the process simple and well-suited to your specific needs.
Making things easy and tailored for our customers is exactly what we aim for.
Odpowiedź od battleface
Thank you so much for your kind words!
We’re delighted to hear that you found our service fast and efficient.
Your feedback means a lot to us, and we truly appreciate your support.
We look forward to serving you again in the future!
Affordable in short trips
12 czerwca 2026
Odpowiedź od battleface
Thank you for your feedback.
We’re pleased to hear that you found our plans affordable and well-suited for shorter trips.
We strive to provide flexible, cost-effective coverage options for travelers of all types.
A very efficiency service &…reassurance
A very efficiency service & competitive policy with competitive premiums.
16 czerwca 2026
Odpowiedź od battleface
Thank you for your kind feedback!
We’re delighted to hear you found our service efficient and our policy competitively priced.
We really appreciate you taking the time to share your experience
Odpowiedź od battleface
Thank you for your kind feedback!
We're delighted to hear you found the process quick and easy, and that our team was helpful and friendly.
We really appreciate you taking the time to share your experience
your agent who answered my query…
your agent who answered my query regarding UAE transit was very helpful
13 czerwca 2026
Odpowiedź od battleface
Thank you for your kind feedback. We’re glad to hear that our agent was able to assist you effectively with your UAE transit query.
Your comments are greatly appreciated and will be shared with the team.
Easy simple great price
7 czerwca 2026
Odpowiedź od battleface
Thank you for your great feedback!
We’re so pleased to hear you found the process easy and simple, and that our pricing met your expectations. It means a lot to us that you had a positive experience — we really appreciate your support!
Odpowiedź od battleface
Thank you for your feedback!
We’re really glad to hear you found our team very responsive—providing timely and helpful support is something we always aim for. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Smooth & Easy Process
Smooth & Easy Process
Reasonable pricing given the current situation with UAE / FDCO
Great information sharing, user experience and pre-purchase support from Maxine & others
3 czerwca 2026
Odpowiedź od battleface
Thank you so much for your kind feedback!
We’re delighted to hear that you found the process smooth and easy, and that our pricing felt fair given the current UAE/FDCO landscape. It’s great to know that the information shared and the overall user experience met your expectations.
Maxine and the team will be especially pleased to hear your praise for their support throughout the pre-purchase stage—they always strive to make things as clear and seamless as possible.
We truly appreciate your trust and recommendation, and we’re here anytime you need further assistance!
Always easy to transact the insurance
Always easy to transact the insurance, claims support on a previous holiday was excellent.
2 czerwca 2026
Odpowiedź od battleface
Thank you for your kind feedback!
We’re delighted to hear that you find our process easy and that our claims support met your expectations on your previous holiday.
It’s great to know we’ve been able to support you when it matters most.
We look forward to helping you again on your future travels!
Booking with Battleface is so quick and…
Booking with Battleface is so quick and always price competitive! Very easy and great value to add rental car excess (much cheaper than paying to car rental companies) and other extras. Staff very helpful during claims process too. Highly recommend.
17 maja 2026
Odpowiedź od battleface
Thank you so much for your kind words!
We're delighted to hear that you found the booking process quick and our prices competitive.
It's great to know the rental car excess cover and other extras added value to your trip, and that our team was able to support you during the claims process.
We really appreciate your recommendation and look forward to helping you again in the future!
Battleface was easy
Battleface was easy, fast and better priced. Glad to have a competent insurance provider!
16 maja 2026
Odpowiedź od battleface
Thank you so much for your kind words!
We're thrilled to hear that you found battleface easy to use, fast, and competitively priced. Providing reliable coverage with great service is exactly what we aim for, so it’s fantastic to know we hit the mark for you.
We truly appreciate your feedback and are glad to have you with us!
need a short,simplified document …
need a short,simplified document setting forth benefits and exclusions to accompany 80 plus pages of rules and detail
14 maja 2026
Odpowiedź od battleface
Hi Jake, thank you for your feedback. We’ll connect with you directly to help answer any questions you may have about our coverage and policy documents. We also appreciate your comments regarding simplified summaries and are continuing to review ways to make our information easier to navigate and understand.
Great
Had to contact them once during my trip to the "warzone" Thailand. Super professional and extremely helpful.
22 grudnia 2025
Odpowiedź od battleface
Thank you for your great feedback!
We’re really glad we could support you when you needed it most and that our team made a positive difference during your trip.
Your words mean a lot to us, and we’re always here whenever you need assistance.
Safe travels on your future adventures!
Great relief for the travellers
Many times travellers forget to have travel insurance before their journey, so you being helping them to have insurance policy post departure is a great relief to the travellers and the process is very simple and even the persons on chat are ver helpful and it is nice that the while chat is made available on email, excellent transparency.
Thanks a lot for kind support, Keep it up and Good Luck.
Regards
18 maja 2026
Odpowiedź od battleface
Thank you so much for your thoughtful and detailed feedback!
We’re delighted to hear that our post-departure policy option brought you peace of mind and made your travel experience smoother.
It’s especially rewarding to know that you found the process simple, our chat support helpful, and our email transcript feature transparent and reassuring. Providing clear, accessible service is something we truly value.
We really appreciate your kind words and encouragement—it motivates us to keep delivering the best possible support to all travellers.
Wishing you many more safe and enjoyable journeys ahead!
found an Insurer that could help a non…
found an Insurer that could help a non British citizen
18 maja 2026
Odpowiedź od battleface
Thank you for your feedback!
We’re really pleased we could help you find suitable coverage for your country of residency, regardless of nationality. Making insurance accessible to travellers from all backgrounds is something we truly care about.
We appreciate you taking the time to share your experience and wish you safe and enjoyable travels ahead!
Easy to review and compare insurance…
Easy to review and compare insurance options that suit my needs. Price points are more expensive but the coverage is comprehensive.
10 maja 2026
Odpowiedź od battleface
Thank you for your thoughtful feedback!
We’re glad to hear that you found it easy to review and compare options tailored to your needs—that’s exactly the experience we aim to provide.
We appreciate your note on pricing as well; our goal is to offer comprehensive coverage that delivers strong value and peace of mind.
If you ever have questions about tailoring your plan further, we’re here to help!
Odpowiedź od battleface
Thanks so much — really glad everything was clear and you felt supported throughout.
Appreciate you taking the time to share this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.