Back Care Solutions Recenzje 

2712
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service, Ian spent time setting up my chair, and explaining how it all works. The chair has been a godsend for my lower back and leg, hardly any aches and pains, made being in work much better.... Zobacz więcej

Oceniono na 5 z 5

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The assessor who came to my office was very, professional friendly and polite. He carried out his assessment with care and attention to details. I was very happy with his service.

Reakcja na opinię

Oceniono na 5 z 5

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu biurowego
  2. również w kategorii:
  3. Dostawca sprzętu dla osób z ograniczoną mobilnością
  4. Meble biurowe

O Back Care Solutions

Napisane przez firmę

GET IN TOUCH

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SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(2712)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 197

Napisz recenzję
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Oceniono na 5 z 5

Perfect Service

Everything was perfect from communication to delivery - could not fault them!

25 lutego 2026
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Odpowiedź od Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Product delivered in a timely manner - good company

Product delivered in a timely manner. Functions as required. The delivery man was knowledgeable, friendly and very helpful. Ensured equipment was set to my needs and I was clear on how to use before leaving premises. Very nice person.

24 lutego 2026
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Odpowiedź od Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Second Backfriend

We’ve had a backfriend for some years, but we have been fighting over it too much lately, so we decided to buy another.
Really good for dodgy backs and aching shoulders. It also makes it easier to get out of the sofa!

24 lutego 2026
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Odpowiedź od Back Care Solutions

Many thanks for leaving us your five-star review! It's great to hear that the Backfriend is helping to relieve the aches and pains.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Highly recommend

Throughout the entire process, I was consistently kept informed and updated, which gave me great confidence in the service. Keith was exceptional — he was kind, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I fully understood each step of the assessment. His expertise was evident, and he approached everything with patience and genuine care.

The whole process was quick, smooth, and very well organised. I truly appreciate how efficiently everything was handled and how promptly I received the support I needed. Thank you for providing such a positive experience and for ensuring the assessment resulted in the right outcome for me.

23 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Monique,

Thanks so much for leaving us your wonderful 5-star review. We are so pleased the process was smooth and you had a positive experience.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Excellent service

Excellent service.
The technician took his time to listen to my complex health conditions, and learn how the affect me in work. He looked at how I sat and considered how the current chair could be improved as a temporary fix, and then he looked at what we could do to improve things further long term. He explained why I should not be pushing down on the handles when I stand up and how it is a hazard - how chairs are not built to withstand that kind of pressure etc - I am grateful to him for his advice.
I am really happy with the service I recieved.

23 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Natalie,

Thanks so much for your fantastic five-star review! It's great to hear that your assessment went well and you received lots of useful advice.

Kind regards,
The BCS Team

Oceniono na 4 z 5

Helpful friendly and professional…

Helpful friendly and professional service

19 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Adam,

Thank you very much for leaving us your four-star review - we really appreciate your feedback!

Kind regards,
The BCS Team

Oceniono na 5 z 5

Simply the best

From day 1 this company was simply brilliant. I requested a more specific time for delivery and they replied promptly with a positive response. On the morning of delivery my chair was brought into my home carefully and I was told how to use the chair. Very quick and efficient and such a friendly employee! Thank you for your genuine care!

13 lutego 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Gillian,

Many thanks for leaving us your 5-star review! We're really pleased to read you're happy with the service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Memory Foam Wedge

Had problems with making the payment needed as post code wasn’t recognised on thier system. Both emails & telephone calls were dealt with in a timely fashion. Quick delivery, well packaged & a good quality product. I would recommend this company & would use for future purchases.

19 lutego 2026
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Odpowiedź od Back Care Solutions

Hi there,

Many thanks for leaving us your review. We are sorry to hear about the issues with the post code, but glad these could be resolved and that you're happy with the product and service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

The service I received was great and…

The service I received was great and delivery was much quicker than expected. 

Delivery went really well. Keith text me to let me know he was on his way and set up everything perfectly 👌

13 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Jo,

Thanks so much for leaving us your five-star review! It's fantastic to read you're happy with the service provided - we will make sure Keith is sent a copy of your feedback too!

Kind regards,
The BCS Team

Oceniono na 5 z 5

I have nothing but praise!

I have nothing but praise, I was updated about delivery in a clear way I understood and what would happen on delivery day.

Delivery day the chap was lovely and polit and cleaned up afterwards too. They answered all my questions on the desk and make it super easy to understand which was great.

Since getting the desk set up and the product itself has been great and already seeing the benefits of it and it’s a great quality product as well.

Highly Recommended😊

13 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Gary,

Thanks so much for leaving us your 5-star review! We're really pleased that you're satisfied with the service provided and the product itself. Many thanks for recommending us!

Kind regards,
The BCS Team

Oceniono na 4 z 5

Good, basic privacy screen

The privacy screens works well and provides privacy when on the move or indeed in the office. It also acts as an anti glare shield which is also useful.
I’ve dropped a star because the magnetic hold does not work when the laptop is closed and you have to reapply the screen on each use

18 lutego 2026
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Odpowiedź od Back Care Solutions

Hi Eleanor,

Many thanks for leaving us your four-star review! It's great to hear the product is working well. We will pass your feedback about the magnetic internally to the relevant team.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Totally recommend

The chair that I have now, is so much better. so comfortable and supportive.
The whole process from the original assessment to the installation of my chair has been so smooth and efficient. Both technicians I have dealt with were professional, friendly and listened to what I needed. Totally recommend.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Jacqueline,

Thanks so much for leaving us your 5-star review! It's great to hear that you're finding the chair comfortable and supportive. We will be sure to pass on your feedback to the technicians involved in your order.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Friendly and helpful

Friendly helpful, staff. Very respectful in my home and thoroughly setup the equipment needed, explaining how to use it.

21 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Beth,

Thanks so much for leaving your 5-star review! It's great to hear that the delivery and setup went well.

Kind regards,
The BCS Team

Oceniono na 5 z 5

The service was excellent

The service was excellent and the communication during the process of delivery exemplaraly. Thank you and well done.

6 lutego 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Maja,

Many thanks for leaving us your 5-star review. We are so pleased that you're satisfied with the service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Great service

The service I received from your team was excellent, particularly from the contractors who visited my home and helped me obtain and create the right workstation that meets my medical needs.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Angela,

Many thanks for leaving us your 5-star review! It's great to read you're happy with the service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Excellent service and quality chairs

Excellent service and quality chairs, would highly reccomend.

22 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Many thanks for leaving us your 5-star review. We are pleased to hear you're happy with the service and quality of the chairs.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Very happy with my new desk ad chaire

I got a new chair and desk from Back Care solutions. Their communication was excellent keeping me updated on my order. Their representative Ian, who set up my chair and desk was very friendly, knowledgeable and helpful. He went through all the functions of the chair and made sure I was comfortable before leaving. Overall, a very positive experience

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Andrew,

Many thanks for leaving us your fantastic 5-star review! It's great to hear you're happy with the service and equipment supplied.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Great service, product and attention to detail

I am incredibly pleased with the chair that was provided by yourselves. Delivery was on time and the team member explained the mechanics of the chair and ensured that I was fully content with the chair before they left. Really great service.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Emma,

Many thanks for leaving us your wonderful 5-star review! It's great to read that you're satisfied with the equipment and service provided by our team.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Ergonomic Chair

The chair was delivered as arranged & the technician that delivered the chair was most helpful. He took the time to explain exactly how the chair worked and set it all up for me in my office.

19 stycznia 2026
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Emma,

Thanks so much for leaving us your 5-star review! We are pleased to hear you're happy with the delivery and equipment.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Excellent service with great equipment and staff

My equipment was purchased through Access to Work and the whole process was simple and slick with great communication and a wonderful delivery and set up service with wonderfully helpful and polite technician. The equipment ( Sit/stand electric desk and a wonderful ergonomic chair with built in lumbar support and heat packs) has had such a positive impact on my working day. I am finally sitting in a comfortable chair that fits me (I'm very short!) and having the lumbar support and heat helps to alleviate my back pain from failed back surgery really makes a difference.

10 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Carys,

We just wanted to say thank you for leaving us your fantastic five-star review! It's great to hear the new equipment is making a big difference and that you were satisfied with the service provided.

Kind regards,
The BCS Team

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