Back Care Solutions Recenzje 

2712
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service, Ian spent time setting up my chair, and explaining how it all works. The chair has been a godsend for my lower back and leg, hardly any aches and pains, made being in work much better.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The assessor who came to my office was very, professional friendly and polite. He carried out his assessment with care and attention to details. I was very happy with his service.

Reakcja na opinię

Oceniono na 5 z 5

My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu biurowego
  2. również w kategorii:
  3. Dostawca sprzętu dla osób z ograniczoną mobilnością
  4. Meble biurowe

O Back Care Solutions

Napisane przez firmę

GET IN TOUCH

Sales Enquiry

SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(2712)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 197

Napisz recenzję
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Oceniono na 5 z 5

Excellent Service

Excellent Service
The technician arrived on time, came with multiple options, and was very friendly.
The repair was completely quickly and Steve was really helpful.

Would definitely recommend

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Joanne,

Thank you so much for leaving your fantastic 5-star review! It's great to read that your repair went well and that you're happy with the service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

The assessment was thorough and well…

The assessment was thorough and well explained and was not rushed at all. Looking at photos helped to further explained the issues with my office setup.

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Rosaline,

Many thanks for leaving us your 5-star review! It's great to read that the assessment went well and you found it thorough and well-explained.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Outstanding service

The service and support I received from Back Care Solutions was fantastic. They guided me through all the steps required to complete an accurate assessment and the gentleman who delivered my equipment, was kind, polite and exceptionally through going through set up and use for me. I couldn't have wished for any more care and support.

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Sarah,

Thanks for leaving us your wonderful 5-star review! We're glad to read that your pleased with the service provided with delivering your new equipment.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Great service from start to finish very…

Great service from start to finish very polite and friendly staff.

4 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Ian,

Thanks for leaving your five-star review! We're delighted to hear you're satisfied with our service.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Had a phonecall half hour before he was…

Had a phonecall half hour before he was arriving ..so helpfull.. assembled
the chair together showing me all the different settings on the chair ..set the chair so I was comfortable and was very friendly ..great service .

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Jayne,

Thank you so much for leaving us your 5-star review! We're glad your delivery went well and you're pleased with your new chair.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Very happy with the service from Back…

Very happy with the service from Back Care Solutions and the prompt delivery of equipment required. Thanks again

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Anisa,

Thanks so much for leaving us your 5-star review! We're so pleased you're satisfied with the service and equipment provided.

Kind regards,
The BCS Team

Oceniono na 4 z 5

Excellent service

Excellent service. Just took a bit of time to get the new chair delivered (c.just over a month)

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Keith,

Many thanks for leaving us your 4-star review! The particular chair on your order was not one we stock in our warehouse, so had to be ordered from the manufacturer. We do appreciate your patience and glad everything has arrived.

Kind regards,
The BCS Team

Oceniono na 5 z 5

New chair

The chap who delivered my chair was excellent. He put everything together and then proceeded to set it up correctly for me explaining how everything worked as he went through. Finished by ensuring that I was comfortable with my position.

24 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Thank you for leaving us a 5-star review! It's great to hear that our delivery and setup service made the experience smooth, informative, and comfortably tailored for you.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Excellent customer service

The service I received was of a high standard by the technician (Steven Holding). Steven was helpful, friendly and professional when delivering my new office chair. I was shown how to use my new chair and was given an instructions booklet to refer to when needed.

The ergonomic chair I am using for work is a lot better than my previous chair, and I can use this effectively in a way that works best for my current health needs.

10 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Zak,

Thank you for leaving us a 5-star review! We’re delighted to hear that our technician, Steve, provided professional, friendly support and that your new ergonomic chair is already making a positive difference to your comfort and work setup.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Chair

Such nice people
Helpful all the way

20 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Mary,

Thank you so much for leaving your 5-star review. We're glad to hear you were satisfied with our service and that our staff were helpful.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Great Service

Very quick delivery date and I received lots of email to update me on delivery time etc which was appreciated.

19 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Jane,

Many thanks for leaving us your 5-star review. It's great to hear that you were pleased with the delivery and service provided.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Very professional service and high…

Very professional service and high quality products.
Would recommend for anyone looking for supportive office equipment.

13 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Richard,

Thank you for leaving a 5-star review - we’re delighted that our professional support and product quality made your experience a positive one.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Outstanding Experience

I had a chair delivered and set up to my needs in my home which was arranged through my work at first I was a bit sceptical of how it was going to work but the delivery driver was so friendly and caring he took his time explaining everything and setting the chair exactly to how I need it.
The customer service team who contacted me to arrange delivery were so helpful and explained everything to me also.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Drew,

Thank you for leaving us a 5-star review! We're really pleased to hear that you experienced a smooth and helpful service.

Kind regards,
The BCS Team

Oceniono na 5 z 5

First Class Service and Products

We first met Oliver Jones from Back Care Solutions at a Health and Safety Conference, and his friendly yet professional manner stood out right from the start. Since then, we’ve used their DSE services several times and placed multiple orders for equipment — and we honestly couldn’t be happier with the whole experience.

Everything, from placing the orders to receiving them, has been incredibly smooth and easy. We really appreciate the personal touches too, such as the helpful emails keeping us updated on our order and delivery. Items always arrived quickly, and we even received follow-up messages to make sure everything was okay. Oliver is extremely knowledgeable, very responsive, and always willing to offer alternative equipment suggestions that suit the user’s needs and budget. He also recently attended our Employee Health and Safety Day, and the feedback was overwhelmingly positive — several employees mentioned how helpful and knowledgeable he was.

The DSE assessments we’ve had have also been of a very high standard. From booking appointments to the clarity and quality of the reports, the whole process is handled with care. Employees are treated with respect and sensitivity, and are put at ease throughout the assessment. The reports are detailed yet easy to understand, both for us and for the employee, and the recommended items are always appropriate — there’s no hard sell or pushing unnecessary equipment, which we’ve unfortunately experienced with other providers in the past.

Overall, the service, delivery, and quality of both the products and the support we receive have been excellent. The teams we interact with are always professional, supportive, and approachable. I’d happily recommend this company to anyone looking for reliable, high-quality DSE services and workplace solutions.

11 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Sian,

Many thanks for leaving us such a wonderful 5-star review! We're so happy that you're pleased with our service and products received.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Really pleased with the service and my…

Really pleased with the service and my desk - thank you!

28 października 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Anita,

Thank you for leaving a 5-star review - we’re delighted to hear you’re happy with both our service and product, and we truly appreciate your support.

Kind regards,
The BCS Team

Oceniono na 5 z 5

As if face 2 face

I didn't think a DSE could be carried out effectively online. However, the way the assessment was carried out, was so thorough and i was left shocked at how the assessor showed me how bad my posture was. I was reassured about what i needed in real time and the received a 360 assessment of my workstation. I would recommend this to anyone.

5 listopada 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Clare,

Thank you so much for leaving a 5-star review! We’re delighted that our online assessment went well and that you would recommend this service.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Great Service

I can confirm that I am very happy with the service we received from BCS. The product arrived quickly, it was easy to install and did the job I needed it to do.

The sales support was helpful and was reassuring to have it confirmed that the equipment would work with the existing chair.

Even the payment process felt straightforward. Positive all around.

17 października 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Nick,

Thank you for leaving a 5-star review - we’re thrilled to know you were pleased with our service, support, and overall experience from start to finish.

Kind regards,
The BCS Team

Oceniono na 5 z 5

I was kept up to date regarding the…

I was kept up to date regarding the equipment being provided and delivery expectations and it was all organised very quickly

31 października 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Katy,

Thank you for leaving a 5-star review - we’re delighted to hear you found our communication and organisation efficient and timely.

Kind regards,
The BCS Team

Oceniono na 5 z 5

Excellent Experience

Received a sitting/standing desk which was delivered and assembled quickly. A demonstration was given how to use the desk and information given if there were any future problems.

21 października 2025
Opinia niezależna
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Odpowiedź od Back Care Solutions

Many thanks for your 5-star review - we're delighted to everything went well with the delivery and setup of your new desk.

Kind regards,
The BCS Team

Oceniono na 5 z 5

I have access to work support and…

I have access to work support and without the tools from Back Care solutions I would be unable to perform the daily tasks of my job. Excellent well rounded equipment that is produced to the highest degree

30 października 2024
Opinia niezależna
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Odpowiedź od Back Care Solutions

Hi Karen,

We really appreciate your 5-star review and are pleased to know our solutions make a real difference in your daily work.

Kind regards,
The BCS Team

Doświadczenie Trustpilot

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