A to Z Cover Recenzje 

68
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently traveled to Bali and unfortunately had to make two separate claims for medical treatment after the trip. I was pleasantly surprised by how smoothly everything went with the travel insurance... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Read the fine print and purchase another insurance. Total waste of time even having it (non medical related). As an example(we did not claim for cash)- £150 excess per person with a £200 cash limi... Zobacz więcej

Oceniono na 4 z 5

Spoke to a lovely lady who helped me very much about 2 weeks ago now.I would have given 5 stars but I requested a paper copy be sent to my address for upcoming cruise holiday ( as I dont have a printe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Highly Recommend. I found A to Z really easy to use and understand. The cover was explained simply so I had confidence that everything I needed was taken care off. Booked for myself, my niece and... Zobacz więcej

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

Travel Insurance for your next big adventure! Get the cover you need with A to Z Cover. You can get travel cover for single trip or multiple trips. There’s also cover for family travelling plus backpacking, cruising and winter sports. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual, single trip & backpacker policies • Cover for winter sports, cruise, gadgets, golf, wedding & more A to Z Cover was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

68 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(68)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DO NOT USE THIS COMPANY IF YOU WANT ANY CLAIM DEALT WITH QUICKLY AND EFFICIENTLY

My son took out a policy with this company for winter sports. He had a severe fall on the slopes and had to be airlifted to hospital with a broken back. He is now fit to fly but they will only allow him on a stretcher on a commercial flight. He was passed fit to fly on Friday and they have still not organised any flight or travel back. He is still in hospital in Innsbruck and looks like he will be there till the end of the week at best. They have been totally useless and obstructive arranging repatriation despite numerous phone calls. DO NOT USE THIS COMAPNY IF YOU WANT ANY SERIOUS CLAM TO BE DEALT WITH QUICKLY AND WITH COMPASSION.

11 lutego 2025
Opinia niezależna
Logo A to Z Cover

Odpowiedź od A to Z Cover

We are so sorry to hear about your son’s accident, this must be an awful time for you and your family, and this is exactly what your travel insurance is here for. Thank you for raising this to our attention.

We’ve investigated this with the team assisting you this morning. A lot has been going on behind the scenes to work through the logistics of repatriation, which is a huge operation to plan and manage, to ensure the safety and comfort your son deserves on the flight home. We apologise that the communication and compassion has fallen short of your expectation, but we promise behind the scenes the work has been going on to resolve this as quickly as possible and is continuing today.

We will strive to learn from your feedback to improve training internally to ensure better communication moving forward. We have passed your concerns on to our Customer Relations Team who have logged a formal complaint due to your expression of dissatisfaction. The customer care team will be in touch to help understand the issues to feed into improving the process in future and we wish your son a speedy recovery once home.

In the meantime, if you need anything further, please feel free to contact us on 0330 175 7858 or via travel.sales@atoz-insurance.co.uk

The A to Z Insurance Team.

Oceniono na 5 z 5

I had never used this insurance company…

I had never used this insurance company before.on this holiday my son had a accident and was in hospital this company were brilliant sorted everything out quickly

14 listopada 2024
Opinia niezależna
Logo A to Z Cover

Odpowiedź od A to Z Cover

Thank you for taking the time to provide us with feedback. We are pleased you have had a positive experience.

Thanks
The A to Z Insurance Team!

Oceniono na 5 z 5

Great Customer Service

I bought a great value annual multi-trip policy last year from AtoZ and when I started to look at options for a bigger trip this year, I visited AtoZ again. I had a few questions about cover for a longer trip and the responses I got for these questiosn were both quick and helpful. They seem to have customer service sorted as a priority.

5 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I recently used this company for travel…

I recently used this company for travel insurance for trip with my partner. The cover was just what we needed and most importantly very affordable. I highly recommend and wouldn’t use anyone else for future trips. Thank you!

31 października 2024
Opinia niezależna
Oceniono na 2 z 5

Read the fine print and purchase…

Read the fine print and purchase another insurance. Total waste of time even having it (non medical related).
As an example(we did not claim for cash)- £150 excess per person with a £200 cash limit. So if you lost all your cash you’d get £50 per person and you’d never be able to get enough information to even get near £50 payout.

Seriously, go elsewhere with your money or be a bright spark and read the T&C’s.

10 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Travel Insurance – Hassle-Free and Affordable!

I recently purchased travel insurance from AtoZInsurance.co.uk for a holiday I had booked with my friends, and I couldn’t be more satisfied with the service! The process was incredibly easy, and the policy options were both affordable and comprehensive. I appreciated the clear explanations of coverage, which made it simple to find the right plan for my trip.
Highly recommend AtoZInsurance.co.uk for anyone looking for reliable travel insurance!

2 września 2024
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend

Highly Recommend.

I found A to Z really easy to use and understand. The cover was explained simply so I had confidence that everything I needed was taken care off. Booked for myself, my niece and nephew and the package offered excellent value for money. I would highly recommend using them as it was just one less thing to worry about. Understanding exactly what I was getting was much easier compared with companies I have used in the past where hidden extras seem to come as standard.

1 grudnia 2023
Opinia niezależna

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