Artsper Recenzje 211

Tout était parfait. Aucune mauvaise surprise.

Clients are around the world - easier to represent the artworks
Support is perfect from the team members

Beaucoup trop de travail pour quasi aucune vente, sans compter sur le fait qu’Artsper gagne plus que moi sur une vente. Vous trouvez ça normal ? Inutile de rétorquer sur les abonnements, il faudrait que je vende bien plus en l’état pour ne serait-ce qu’amortir l’investissement.

As AMOKO GALLERY, we feel truly well supported on Artsper. From day one, our collaboration with the team has been marked by friendliness, professionalism, and genuine dedication. The team members are competent, but also approachable and warm — it’s clear that they are people who truly care about art.

The platform runs smoothly, is thoughtfully designed, and connects galleries like ours with an international audience — in a modern and elegant way.

We’re grateful to be part of this exceptional community. For us, Artsper is much more than a digital marketplace — it’s a true partner for long-term success in the art world.

A heartfelt thank you for the great support — we’re excited for everything that’s yet to come!

Rien à dire sur la transaction : grâce à Artsper, j'ai pu vendre un tableau à l'autre bout du monde, à quelqu'un que je ne connaissais pas. Tout s'est bien passé.

Par contre, côté artiste, le site bug de plus en plus souvent et le suivi technique est devenu inexistant et on doit attendre de plus en plus longtemps pour être payé. C'est décevant.

Trés réactive et enthousiaste,
Merci

En tant que galeriste, cela permet de faire des ventes dans le monde entier avec facilité. Malheureusement on ne peut pas choisir les zones dans le monde où on ne veut pas vendre, ce qui pose problème sur les frais de livraison pour certaines oeuvres (souvent sous estimée par les recommandations automatique d'Artsper). Si on ne paie pas de mises en avant, la galerie se retrouve vite en invisibilité, même quand on est Top Seller comme La Street Galerie.
L'abonnement et les commissions restent élevées à mon goût, pour un SAV de moins en moins humanisé au fur et à mesure des années.

Accompagnement efficace pour résoudre un souci de livraison (mauvaise adresse)

Bonjour
Le client a bien reçu sa commande le 14 juin
J'ai bien reçu le paiement le 26/06/25
C'est parfait
En attendant la prochaine vente
merci à vous
Catherine Clare

I first emailed artsper in mid-June 2024 to list a limited edition print. They contacted me asking to clarify a couple of points about my potential listing for which I responded the same day. A month then passed with no response to which I followed up, then another month (so start of of September at this point) with no response. The person was OOO during August which is understandable but does not explain the almost large gap from June but nevertheless. I was then contacted that for my item to be listed I must create an account for which I did but the item did not appear so I informed them of this. Another month and a half went by with no response so I sent a follow up in December, then January 2025 which is beyond explainable how there could be three emails by an organisation during the onboarding process over a duration of nine months. I understand people are on leave, emails get missed but had even sent emails to various available email addresses of the organisation and not at any point did they recognise the frustration, complete disregard for customer service and especially during onboarding which is the "riskiest" time for new customers. I could only imagine had I manage to sell the piece of work how much effort would be involved in any dispute of payment etc. I emailed in January with an official email asking to delete my data under GDPR following the guidelines by ICO, to which predictably received no response giving them 30 days to respond. I then sent another formal follow up at that point, giving them another 30 days notice to which there was nothing. Eventually I reported the organisation to ICO for not handling my data correctly. This is the second time in about 6 years I have had to do that which speaks volumes.
I am sure, as with some other reviews, the organisation will respond to this that it fell short of expectations to dampen public perception but there were nine full months of opportunity to do that and they failed so not sure what that would achieve right now.
Overall, frustrated and dissapointed by the lack of response but feel as though better this happened at the start than down the line before I listed more items in the value of four figures each and having to deal with any queries or worse, disputes.

As a gallery, working with Artsper has been a consistently positive and professional experience. Their platform offers an elegant, reliable, and accessible space to present our artists' work to an international audience, while their team provides attentive support and clear communication at every step.

We especially value their curatorial standards and the way they highlight the uniqueness of each piece without losing the essence of our gallery's identity. Artsper has helped us connect with new collectors, expand our reach, and strengthen the visibility of the artists we represent.

Their professionalism, transparency, and commitment to quality make them a trusted partner. We’re proud to collaborate with them and highly recommend Artsper to other galleries looking for a serious, artist-focused platform.

Super !
Très bons conseils

Tout s'est tres bien passé j'avais reçu une proposition un peu en dessous du prix que je voulais et j'ai demandé à ce que ce soit remonté un peu et le job a été fait. Tres bonne galerie avec un vrai suivi

1278 ème vente réalisée. Très satisfait !

Accès à de nombreux artistes que nous ne connaîtrions pas sans ce site. J’ai trouvé mon bonheur.

Extrêmement professionnel et réactif sur des demandes d information, sur le suivi des commandes et sur la diversité des œuvres proposées
Je recommande ce site sans réserve

My experience with Artsper was absolutely outstanding. I recently finalized the sale of a painting through the platform, and I must say that everything was handled with the utmost professionalism.

From the very beginning, the support provided by the Artsper team was impeccable. They demonstrated great attention to detail and exceptional availability in their assistance, ensuring that every step was clear and easy to follow. The platform is intuitive and well-organized, which made the entire process smooth and hassle-free.

What I appreciated the most was the combination of professionalism and passion that is evident in every aspect of the service. Thanks to Artsper, the relationship with the buyer developed in an atmosphere of trust and transparency.

I highly recommend Artsper to all artists and collectors looking for a reliable and high-quality platform.