I decided to order my scooter directly from Aosom USA because they offered a discount for first time customers, plus it was priced a little lower than other sites that carried their products. When you... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I liked the price/value at first, but as I assembled the garden enclosures it became obvious that I could not get the net overlay to fit the 4X 8X 6 pipe assembly. The only way it works is if you put... Zobacz więcej
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Love the low profile, the colors, the versatility! The directions were good, except should clarify not to use washers on the feet. Overall very happy with all of our product purchases from your compan... Zobacz więcej
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I really like the motorized awnings for my house. I bought a pair and installed them in a row. I'm glad that each awning has independent remote controls, so you can control them individually. Thank yo... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Dane kontaktowe
27150 SW Kinsman Road, 97070, Wilsonville, Stany Zjednoczone
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Doskonała
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Aosom USA
Hi Linda! Thanks for your feedback! We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
This is the 2nd gazebo we've bought on…
This is the 2nd gazebo we've bought on Aosom.com. The 1st one, about 4 years ago, was an Outsunny 12' × 20'. It was 80% off. We love it! This time we bought a 12' × 16' Outsunny gazebo and again 80% off. Our patio is over 800 sq feet and now thanks to Aosom, it is over half covered. I am so glad I stumbled into their website.
22 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that you're enjoying your Outsunny gazebos! It's great to know that our products have helped you create a comfortable and stylish outdoor space. Thank you for sharing your positive experience with us.
Replacement Canopy
I ordered a replacement canopy for my Gazebo. It fit perfectly and love the color.
13 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that the replacement canopy fit your gazebo perfectly and that you love the color. Thank you for sharing your positive experience with us!
Odpowiedź od Aosom USA
We're happy to hear that your bench arrived promptly and matched its description. Thank you for your positive feedback!
Excellent product but the box was…
Excellent product but the box was missing 1 correct panel. I called the customer service team & they quickly provided the item needed and shipped it right out. Love this company!!
11 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that you love our product and appreciate our customer service team's quick response in resolving the missing panel issue. Thank you for your positive feedback!
Odpowiedź od Aosom USA
We're happy to hear that we were able to assist you when others couldn't. Thank you for your positive feedback!
One of the ends of tent poles was not…
One of the ends of tent poles was not right but we manipulated it. Delivery was quick. No other problems.
20 marca 2026
Odpowiedź od Aosom USA
Thank you for the great review! Please feel free to contact us directly if there are continued issue with the poles. We're here to help. Take care!
Odpowiedź od Aosom USA
Thanks for your feedback we appreciate you taking the time to share it. We’re glad you found it okay, but we’re sorry to hear it didn’t fully meet your expectations. We aim to provide great value and quality, so your comment about it feeling cheap is really helpful. If there’s anything specific that stood out, we’d love to hear more so we can continue improving. Hope we get a chance to serve you better next time!
Fast delivery on orders and easy…
Fast delivery on orders and easy process to on cancel orders. Prompt responses to questions. Excellent customer service!
19 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that you found our order process and customer service excellent! It's great to know we provided fast delivery and easy cancellations. Thanks for your feedback!
Shipping was quick and rocking horse is…
Shipping was quick and rocking horse is adorable!!
14 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that you received your rocking horse quickly and find it adorable. Thank you for the positive feedback!
Ramp is not very substantial and going…
Ramp is not very substantial and going down ramp wheelchair rambles sidd to side . Needs supports in the middle. Sbkevyo yee it but not very safe
10 marca 2026
Odpowiedź od Aosom USA
Thank you for your feedback, we really appreciate you bringing this to our attention. We’re sorry to hear that the ramp felt unstable and didn’t meet your expectations for safety. That’s definitely not the experience we want anyone to have. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
The instructions to assemble are unclear
10 marca 2026
Odpowiedź od Aosom USA
Hi Richard, thanks for your feedback! We're sorry that the instructions were not suitable. We take feedback such as this very seriously and are here to help. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Bought 2 10 x 20 x 9 greenhouses from…
Bought 2 10 x 20 x 9 greenhouses from them. Very sturdy. However they do not back their product with spare parts. Both covers are deteriorating after one year of use. They do not sell spare covers. Absolutely unacceptable. Will not by again. Will not recommend to others. I refuse to pay another 300 just for a cover and frame I don't need.
12 marca 2026
Opinia niezależna
Odpowiedź od Aosom USA
We appreciate your feedback and are sorry to hear about the covers deteriorating and our lack of spare parts. We are sorry that the free 1 year warranty ran out prior to this issue. We aim for higher quality and will review our product offerings. Thank you for bringing this to our attention.
The cabinet fits into the space and…
The cabinet fits into the space and decor of my kitchen very nicely. The design is efficient. The brushed nickel door pulls are modern and fit with the cabinet pulls I already have. The top, although faux butcher block, goes with two other real butcher block cabinets. The wood is thin/delicate, not heavy and solid as my other, older cabinets but due to over-cutting of trees and poor environmental management, furniture has gotten flimsier or made of pressed board and this is not really the manufacturer's fault. The drawers slide smoothly on metal tracks. I researched this cabinet carefully and it seems much better made than others advertised. In addition, when my husband wrote the company that a panel was scratched in transit, the company asked for a picture and responded with a replacement immediately. I was astonished at the level of customer service. The company went beyond expectations. Trustworthy company and good product. Feel confident in your purchase.
11 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that the cabinet fits your kitchen so nicely and that you find the design efficient. We appreciate your comments about the style and the smooth drawer function. We're also pleased that you were so satisfied with our customer service. Thank you for your positive feedback and your trust in our product.
Chica's outdoor Kennel retreat.
Kennel arrived quickly. Instructions were good and I appreciate the true stainless steel hardware included. 👍
10 marca 2026
Odpowiedź od Aosom USA
We're happy the kennel arrived quickly and the instructions were helpful. We're also glad you appreciate the stainless steel hardware. Thanks for your positive feedback!
Everything was packaged very nicely
Everything was packaged very nicely. The sectional is very sturdy and is beautiful.
11 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that everything was packaged nicely and that you find the sectional sturdy and beautiful. Thank you for your positive feedback!
4 hours to assemble is laughable
4 hours to assemble is laughable. Countless screws and bolts. If you do not follow the instructions step-by-step in careful order you are screwed.
10 marca 2026
Odpowiedź od Aosom USA
We appreciate your feedback and apologize for the difficult assembly. We'll review the instructions and hardware to improve the experience. Thank you for your time.
It was delivered in good condition.Very…
It was delivered in good condition.Very nice planters at a fantastic price.
2 marca 2026
Odpowiedź od Aosom USA
We're happy to hear that your planters arrived in good condition and that you are pleased with the fantastic price. Thank you for your positive feedback!
Odpowiedź od Aosom USA
We appreciate your feedback and are happy to hear about the fast delivery. We'll look into the material quality. Thanks!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.