This is our third stay with algarve vacations and definitely our best villa to date. We booked our transfers through the company as well this year which made finding the property so smooth. Communicat... Zobacz więcej
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Algarve Vacations, never again!!!! €10500 spent and we had no running water for 24 hours therefore toilets wouldn't flush and taps weren't working. With 12 people in the villa this was a HUGE sa... Zobacz więcej
My family and I stayed here in July: 3 adults 4 teenagers. We absolutely loved the apartment! The location is excellent, the apartment clean, and we all agree that we would stay here again if given... Zobacz więcej
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Great service from everyone at Algarve Vacation, the villa, villa cristiano was superb. Very roomy, tidy and looked after. All fully equipped with everything we needed and the outside areas were look... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Algarve Vacation is your market-leading choice for exceptional property rentals in Portugal's enchanting Algarve region. With over a decade of excellence, our personally vetted villas, townhouses, and apartments promise an unforgettable experience. From tranquil escapes to exhilarating adventures, each property in our collection guarantees the best of the Algarve. Our dedicated Customer Care team and local experts ensure seamless journeys from planning to departure. Embark on a captivating journey through the heart of the Algarve with us – from the charming Faro area to the picturesque Alvor, including the exclusive Quinta do Lago, vibrant Vilamoura, lively Albufeira, serene Gale, scenic Salgados, enchanting Armação de Pera, captivating Carvoeiro, and bustling Portimao. No matter where your dreams guide you, we have a property perfectly suited to match your desires. From Faro to Alvor, your dream getaway begins here. Experience the Algarve with the market leaders at Algarve Vacation!
Dane kontaktowe
Huddersfield Road 2, SK15 2QA, Stalybridge, Zjednoczone Królestwo
- +442032900359
- bookings@algarvevacation.net
- www.algarvevacation.net
3,8
Dobra
518 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Top class
Excellent to deal with from the booking to the weeks leading up to our stay. Great tips and advice given of the area where we stayed. Top class. Will defo book again
1 maja 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear wayne,
Thank you so much for your fantastic feedback.
We’re really pleased to hear that you had such a positive experience from the moment of booking through to your stay with us. It’s great to know that the information and local recommendations provided helped make your trip even more enjoyable.
Your kind words mean a lot to the whole team, and we truly appreciate your trust in us.
We look forward to welcoming you back again soon.
Warm regards,
Algarve Vacation Customer Care
After booking several villas in…
We should probably have listened to the reviews, but against my better judgement we booked anyway, as it was the only villa we could find in the area that suited our large family.
Issues actually started before we even arrived, when the full balance was taken from my account almost a year early due to a manual data input error their end. The money was refunded after I flagged it to them, but it didn’t fill us with confidence.
Having read previous reviews about security deposits, I also spent the first few hours of our holiday photographing every mark, broken item, and safety concern on arrival, because of this, we had no issues getting our deposit returned in the end.
We have previously booked several villas in Portugal through Premier Villas and have always had excellent service, with well-maintained, clean villas and no issues at all over the years. This time, however, we booked through Algarve Vacation as the villa suited our family size and location needs.
All communication was via email — we could never, and I mean never, get hold of anyone by phone to discuss queries.
The villa itself was lovely, spacious, and had the amenities we needed. However, it was dated and poorly maintained. Some issues were cosmetic, but others were genuine safety concerns, particularly the broken, sharp decking with holes around the pool area — not ideal for a large family with children. We were told it would be replaced at the end of the season, but honestly it needed addressing far sooner.
The villa was also dirty on arrival and, despite staying for the week, it was never cleaned once during our stay. Several sun loungers were broken, the air conditioning didn’t work in a room, the cooker in the annex was faulty, one bedroom shower didn’t work, shelves were hanging off the walls, and the hot tub, which we paid extra for, wasn’t cleaned or checked once during the entire week either.
Someone linked to the villa management / management company came out a couple of times and explained some issues were awaiting parts and they were aware of the majority of them, although he also seemed more interested in selling us boat trips than resolving the problems. Despite several visits, the air conditioning and shower were never fixed during our stay.
When we returned home, I sent the company a full list of issues. Never in my life have I asked for compensation after a holiday, as I appreciate problems can happen during busy changeover periods. However, it was clear some of these issues had existed for quite some time and didn’t seem to matter as long as the villa was still being rented out.
Despite several follow-ups and being told the matter had been passed to the after-sales team, we heard nothing further and still couldn’t get anyone on the phone.
Overall, the villa had potential, but the lack of maintenance, cleanliness, and poor customer service really let the experience down. If good customer service and properly maintained accommodation are important to you, I personally wouldn’t book with this company again.
13 września 2025
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Sarah Hodgkinson,
Thank you for taking the time to share such detailed feedback regarding your recent stay with us.
We are pleased to hear that the villa itself suited your family’s needs in terms of size, layout, and location, and that you were ultimately able to enjoy the space and amenities provided.
However, we are truly sorry to read about the various aspects of your experience that did not meet your expectations. Please accept our sincere apologies, particularly regarding the lack of follow-up to your comments after your departure. We fully understand how disappointing this must have been, especially after taking the time to communicate your concerns in detail.
We also regret the inconvenience caused by the issues experienced both prior to and during your stay. While some matters required technical intervention and parts, we understand your frustration that they were not resolved to your satisfaction during your holiday.
Your feedback is extremely important to us and will be shared internally with both our management team and the property owner for careful review. Constructive comments such as yours help us identify areas where improvements are needed, both in terms of maintenance and guest communication.
We genuinely regret that your experience did not reflect the standard we aim to provide and appreciate you bringing these matters to our attention.
Warm regards,
Algarve Vacation Customer Care
Logement spacieux
Logement spacieux, bien équipé, très propre et bien situé, à proximité de tout. Nous sommes ravis ! Mention spéciale pour Anaïs, très agréable et réactive tout au long de notre séjour. Elle nous a donné plein de bons plans, endroits, restaurants, excursions... Un grand merci 🫶🏽🇵🇹
9 maja 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Nous sommes très heureux de savoir que vous avez passé un si bon séjour parmi nous. C’est un vrai plaisir de lire que vous avez pu profiter pleinement de votre temps dans l’Algarve dans un cadre confortable et agréable.
Un grand merci également pour vos mots concernant Anaïs. Toute l’équipe sera ravie de savoir que son accompagnement et ses conseils ont contribué à rendre votre séjour encore plus agréable.
Merci encore pour votre confiance.
Algarve Vacation Customer Care
Fantastic property!
Fantastic experience, great location, close to everything we needed, plenty of bedroom & bathrooms for us all, very spacious, would 100% book again, however would definitely pay to heat the pool next time 🥶
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Matthew Holyoak,
Thank you for your wonderful feedback. We are very pleased to hear that you had such a fantastic experience and that you enjoyed the villa’s spacious layout, excellent location, and the convenience of being close to everything you needed during your stay.
It is also great to know that you would happily book with us again in the future. We completely understand your comment about the pool temperature, especially during the cooler months, and the heated pool option can certainly make an even bigger difference for year-round enjoyment.
We truly hope to have the pleasure of welcoming you back again soon for another great stay.
Warm regards,
Algarve Vacation Customer Care
Amazing service
The venue was amazing for our stay. The people was lovely and helpful when needed. I recommended booking and using these amazing people for any vacation.
I would of given a 5 star but we had technical issues with the mobility scooter arriving a day late. However, this didn't spoil our stay, we continue to enjoy our vacation.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
We’re very happy to know you had such an enjoyable stay and felt well looked after throughout your holiday. Your kind words about the team truly mean a lot to us, as creating a smooth and welcoming experience is always our priority.
It was a pleasure to host you in the Algarve.
Algarve Vacation Customer Care
The stay was perfect
The stay was perfect, host communicated excellently, met us at the villa for check in, the villa was beautiful and very big had everything we needed, and only 10 minute walk to main strip. 10/10
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
It’s wonderful to know your stay felt so smooth and comfortable from the very beginning. Creating a relaxed holiday experience with good communication and a welcoming arrival is something we care a lot about, so your feedback means a great deal to us.
We’re very happy you enjoyed your time in the Algarve and made the most of your stay.
Algarve Vacation Customer Care
Outstanding service and an amazing villa!
We couldn't be happier with our experience booking through Algarve Vacation for our group of 12. The villa itself was absolutely amazing and the perfect setup for our trip. What really stood out, though, was the level of service. Both the management team and the check-in desk team were incredibly helpful, professional, and welcoming from start to finish. We had constant, open communication with all of our contacts, which made organizing a large group completely stress-free. We are very happy to have been hosted by them and would highly recommend Algarve Vacation to anyone booking a trip!
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Antony Thomas,
Thank you very much for your wonderful feedback.
We are truly pleased to hear that you had such a positive experience and that the villa was the perfect setup for your group. It’s especially rewarding to know that our team, from the management to the check-in staff, made a difference through their support, professionalism, and communication throughout your stay.
Your kind words mean a lot to us, particularly knowing that we helped make the organisation of your trip smooth and stress-free.
We truly appreciate your recommendation and hope to have the pleasure of welcoming you again in the future.
Warm regards,
Algarve Vacation Customer Care
We had a very pleasant stay in Algarve!
We had a very pleasant stay in Albufeira, highlighted by our time at Vila Aqua 1, which we booked through Algarve Vacation. The villa and the overall area provided a great base for a relaxing and enjoyable holiday.
From the start, the welcome and explanation from the host were clear and helpful, making check‑in smooth and straightforward. The location of Vila Aqua 1 was excellent, with easy access to Albufeira, beautiful nearby beaches and local amenities, so we could combine quiet time at the villa with trips to the town and coastline. Inside, the villa was very well equipped, and almost everything we needed was available, with just a few small points for improvement that did not affect our overall positive experience.
The surrounding area felt comfortable and convenient, offering a good mix of tranquility and things to do within a short drive. A real highlight of our trip was a boat tour along the Algarve coast, where we could fully enjoy the impressive cliffs and caves from the water, which we would highly recommend to others visiting the region.
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Mark van Lanen,
Thank you for taking the time to share your experience. We are very pleased to know that you had such a pleasant stay in the Algarve and that Vila Aqua 1 provided a comfortable and well-located base for your holiday. It is great to hear that the check-in process was smooth and that the villa’s location allowed you to easily enjoy both the surrounding area and the coastline.
We also appreciate your comments regarding the villa’s equipment and are glad it contributed positively to your overall experience. It is wonderful to know that the boat tour along the Algarve coast was a highlight of your trip.
We hope to have the pleasure of welcoming you back again in the future.
Warm regards,
Algarve Vacation Customer Care
Villa Alegria is a fantastic villa
Villa Alegria is a fantastic villa. Melissa was very helpful and professional. Always contactable and helped make the experience alot easier and better.
3 maja 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Carl,
Thank you for your kind words. We are very pleased to hear that you enjoyed your stay at Villa Alegria and that Melissa’s support helped make your experience smoother and more enjoyable.
We hope to have the pleasure of welcoming you back again soon.
Warm regards,
Algarve Vacation Customer Care
Great villa for family or group
Great villa for family or a large group. There was plenty of space, with each room large and spacious and the villa was well equipped. A good location to walk to the strip, supermarkets or get the tourist train. Host was great for booking trips (boat and meal with transfers), booking airport transfers and also travel to zoo marine, very friendly and quick to respond to messages.
30 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Laura,
Thank you for your detailed feedback. We are very pleased to hear that the villa suited your family or group so well, offering plenty of space and comfort. It is also great to know that the location and the assistance with bookings and transfers contributed positively to your stay.
We hope to have the pleasure of welcoming you back again soon.
Warm regards,
Algarve Vacation Customer Care
Great Villa overlooking the ocean
The 8 of us had a wonderful time at the Villa. Very well laid out and equipped. Great kitchen and outdoor space. Very comfortable beds. Close to town but nice a quiet. Looking to come back with my family!!!
29 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Kim Ferguson,
Thank you for your wonderful feedback. It is great to hear that you and your group enjoyed the villa, especially the ocean views, the outdoor space, and the comfort provided throughout your stay. We are also pleased that the location offered the perfect balance between proximity to town and a calm and relaxing environment.
We hope to have the pleasure of welcoming you and your family back again in the future.
Warm regards,
Algarve Vacation Customer Care
Amazing stay at Villa San Marino
We had a fantastic stay at Villa San Marino in Alvor with Algarve Vacation. The villa is absolutely beautiful, very spacious, and everything is well maintained. The swimming pool is wonderful and the garden is lovely, making it the perfect place to relax and enjoy our holiday.
We were very happy with our stay and would definitely recommend this villa to anyone looking for a beautiful and comfortable place in the Algarve. Thank you, Algarve Vacation!
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear J.,
Thank you very much for your wonderful feedback.
We are very pleased to hear that you had such a fantastic stay at Villa San Marino and that you enjoyed the space, comfort, and overall condition of the property. It’s great to know that the pool and garden provided the perfect setting for a relaxing holiday.
We truly appreciate your recommendation and your kind words about your experience with Algarve Vacation.
We hope to have the pleasure of welcoming you again in the future.
Warm regards,
Algarve Vacation Customer Care
Villa Charlotte,
Villa Charlotte,
A well located property in an up and coming area. Close enough to shops, restaurants etc - without the noise right on your door step (10ish minute walk)
The pool and hot tub were a great hit with the family as we travelled as a family of 4 generations.
The accomodation spread across 3 floors meant those with and without children could spreadout. Plenty of seating, the villa never felt crowded.
We found Algarve Vaction boarding pass easy to use - check in and check out was smooth.
We found the company easy to contact via email or whatsapp, and our enquiries answered swiftly and accuratley.
We had a great week.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Cheryll Peck,
Thank you for sharing such a detailed review of your stay at Villa Charlotte. We are very pleased to hear that the location suited your needs so well, offering both convenience and tranquillity. It is wonderful to know that the pool and hot tub were enjoyed by the whole family and that the layout of the villa provided comfort and space for everyone across generations.
We are also glad that you found the check-in process smooth and that our team was responsive and helpful throughout your stay. Your feedback means a lot to us. We hope to welcome you and your family back again soon.
Warm regards,
Algarve Vacation Customer Care
We spent a glorious week at Villa…
We spent a glorious week at Villa Atlas, our first full family holiday for over 20 years. We were a party of 10, 8 adults and 2 children aged 7 and 3. The villa was perfect. My husband and I know the area well so we knew that everything would be in walking distance for our very car sick granddaughter which is the main reason that we chose Villa Atlas. Inside, it was spacious, with plenty of seating and kitchen utensils and crockery which was fantastic for us eating in with the kids several times. A really nice touch are the quality beach towels available, thank you for those. I would recommend having the pool heated if you're booked for the start of the season like us. Communication with Olivia and Sandra from Algarve Vacation was superb, in fact we enjoyed it so much that we plan to come back next May. Thank you for a wonderful holiday.
24 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Mrs Jill Tune,
Thank you for sharing such a lovely and detailed review. We are very happy to hear that Villa Atlas was the perfect setting for your long-awaited family holiday and that you all enjoyed the spacious layout, well-equipped kitchen, and thoughtful touches such as the beach towels. It is wonderful to know that the location worked so well for your family and that your granddaughter was able to enjoy the convenience of everything nearby. We are also very pleased that Olivia and Sandra provided you with such excellent support throughout your stay. We truly appreciate your recommendation and are very much looking forward to welcoming you and your family back next May.
Warm regards,
Algarve Vacation Customer Care
Odpowiedź od Algarve Vacation
Dear SELJE TORDIS,
Thank you very much for your kind feedback.
We are delighted to hear that you had a great experience and that our customer support met your expectations. Providing attentive and reliable service is very important to us, and it’s always rewarding to know it made a positive difference to your stay.
We hope to have the pleasure of welcoming you again in the future.
Warm regards,
Algarve Vacation Customer Care
A fuir
A fuir ! location à des prix très élevés, mais pas de service en face. Oublie de chauffer la piscine mais pas le paiement, panne d'eau chaude dans la villa pendant 3 jours, ménage mal fait, problème d'humidité dans la villa, plusieurs fuites.
Les photos et vidéos sont belles, mais ne reflètent pas vraiment la réalité, il y a un dépôt de chantier d'un coté et un terrain vague de l'autre.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Cher Sébastien PERRAUD,
Merci d'avoir pris le temps de nous faire part de vos commentaires ; nous regrettons sincèrement que votre séjour n'ait pas répondu à vos attentes.
En ce qui concerne la température de la piscine, celle-ci dépend de plusieurs facteurs, tels que le vent et la température extérieure, entre autres. Le système fonctionne en continu pour maintenir la température souhaitée, et l'eau est généralement de 5 à 8 degrés plus chaude qu'elle ne le serait sans chauffage. Cependant, il n'est pas possible de garantir une température constante à tout moment. Cela dit, et en signe de bonne volonté compte tenu des situations que vous avez mentionnées, le coût du chauffage de la piscine vous a été intégralement remboursé.
Cordialement,
Service clientèle d'Algarve Vacation
The villa was modern spacious clean the grounds were spacious and wonderfully relaxing communication was prompt We would recommend this villa for a stay in the Algarve area
This villa is modern spacious and clean the grounds are very relaxing and spacious communication is prompt
Would recommend this villa for stays in the Algarve
6 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Mary,
We are thrilled to hear that you enjoyed your stay and found the villa modern, spacious, and relaxing. It is wonderful to know that our prompt communication contributed positively to your experience.
Thank you for recommending the villa, and we very much hope to welcome you back for another stay in the Algarve.
Warm regards,
Algarve Vacation Customer Care
Very nice and helpful staff
Very nice and helpful staff. Apart from the information related to our apartment, they also provided a list of other activities to do during our stay. Everything went absolutely great, nothing to complain.
13 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Alex,
Thank you so much for your kind words! We are truly grateful to receive your lovely review.
We are delighted to hear that you appreciated our staff and the information provided about the apartment, as well as the additional activity suggestions. It’s wonderful to know that everything went smoothly during your stay.
We would be thrilled to welcome you back on a future visit!
Kind regards,
Algarve Vacation Customer Care
Benagil Boutique Villa.
Our original property was under repair as a result of the rains this year. Thankfully Algarve Vacations were able to help us locate another one. This second Property was perfect for our group. Location was exactly what we wanted. Communications on the check in and out process were timely and helpful. They (Olivia) were always responsive to questions or concerns.
We would definitely use AV again.
Bruce.
7 marca 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Bruce,
Thank you very much for taking the time to share your experience. We truly appreciate your understanding regarding the change of property and are very pleased that our team was able to assist you in finding an alternative that worked perfectly for your group.
It is wonderful to hear that the location met your expectations and that the communication regarding the check-in and check-out process was clear and helpful. Your kind words about Olivia and her responsiveness will certainly be shared with her and the team.
We would be very happy to welcome you again for another stay in the Algarve.
Warm regards,
Algarve Vacation Customer Care
Horrendous experience.
Horrendous experience.
Algarve vacation do not adhere to contracts via VRBO regardless of any security fees you may pay. We booked a villa for 12 people and were advised of the total cost including a safety deposit of €600 payable a month before arrival. We agreed to this. Shorty after paying the first installment we got a receipt from Algarve vacation to advise we would be charged €200pp (€2400) as a safety deposit rather than the contractually agreed €600. I reached out to Olivia at Algarve vacations who advised regardless of contract and evidence provided at time of booking they would be charging the full some and not the agreed €600.
This has led to us now cancelling and looking elsewhere due to the constant mistakes and changes of price without any agreement.
10 lutego 2026
Opinia niezależna
Odpowiedź od Algarve Vacation
Dear Damon,
We regret to learn about your perception of this situation and your dissatisfaction with the booking process. However, we must clarify that we were fully transparent from the beginning regarding the security deposit applicable to group bookings.
Throughout all correspondence exchanged with you, the amount required for the deposit was clearly stated and explained as part of our standard policy. As communicated, this deposit is fully refundable after departure, provided that the property is returned in accordance with the rental terms. This policy applies specifically to group bookings and is established to protect both the property and the guests.
All communication provided by our team was informative, professional, and polite. For this reason, we do not understand the description of your experience as “horrendous,” as our team consistently responded to your queries and provided clear explanations regarding the booking conditions.
We are sorry if there was any misunderstanding regarding the deposit policy, but the information was shared with you transparently and in advance. At no point was there any intention to change prices arbitrarily or disregard agreed terms.
We regret that you decided not to proceed with the reservation and that you feel dissatisfied with the outcome. Nevertheless, we remain committed to maintaining clear communication, fair policies, and professional service for all our guests.
We wish you the best with your future holiday plans.
regards
Algarve Vacation Customer Care
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