Algarve Vacation Recenzje 

I would not recommend this company or this villa based on our experience.

From the moment we arrived, there was an extremely strong sewage-like smell throughout the property, particularly in all three bathrooms. Within around 15 minutes of arriving, both downstairs toilets flooded after being flushed. We contacted the company in the morning as we arrived late, but nobody attended for over a day, leaving us to mop up the flooding ourselves. When maintenance eventually came, we were told that this was a recurring problem and that they had been called out to the property multiple times before. Even after the work was carried out, the smell returned within hours, and the attic bathroom was so bad that we could barely use it. We also reported that the attic shower was not working properly, but this was never resolved.

One of our biggest disappointments was how different the villa looked compared with the photographs used to advertise it. Had we seen accurate, up-to-date photographs showing the villa in its actual condition, we would never have booked it or paid the amount of money we did. In our opinion, the photographs were very misleading and the villa was not value for money.

The property was dated and poorly maintained, with stains on the sofa, marks on walls, dirty doors, folded beds stored around the property and numerous spare dining chairs lined up in the living room. The kitchen was very basic, the outdoor decking was dirty and the games room was in a garage that was too small to properly play snooker because there was not enough room around the table. There was even an empty beer bottle left there from previous guests.

The cleanliness was also disappointing. Cutlery had marks on it and needed washed before use, several glasses were chipped or cracked, and there were an excessive number of flies throughout the villa despite us keeping windows and doors closed.

The swimming pool was only partially filled when we arrived, despite the photographs showing a full pool. We were actually asked to put the hose into the pool and fill it ourselves so that we could use it.

We specifically booked a villa because we intended to spend the majority of our holiday relaxing there and using the pool and facilities. Instead, because of the smell and condition of the property, we actively avoided spending time there and ended up spending considerably more money going out than we had planned. This completely defeated the purpose of paying for a villa of this size and price.

On our final day, we had to leave the villa at 10am for cleaning. We asked whether our luggage could remain there until our airport transfer at 5:20pm but were told this was not possible. We were instead taken to a luggage storage location where each member of our group had to pay €15 to store their cases.

We raised all of these concerns with the company and asked them to consider compensation. Despite the number of problems we experienced and the disruption to our holiday, they refused to offer any financial compensation.

To make matters worse, around two weeks after our holiday we were contacted asking us to pay approximately £170 for allegedly damaged chair. We completely dispute this, as the chairs in question were already damaged when we arrived at the villa. After everything we had already raised about the condition and maintenance of the property, receiving a request for further money for damage that was already there was extremely disappointing.

Overall, we paid a significant amount of money based on the way this villa was advertised and did not receive anything close to the standard we expected. We spent far too much of our holiday reporting problems, waiting for maintenance and trying to avoid being in the property.

Based on our experience, I would not recommend booking with this company.

We stayed a week in what could have been a stunning apartment. Sadly it was not. The staff insisted we visit an office around 10pm in Albuferia (a 10 mile detour) to get the keys for the apartment in Portimao and failed to put the keys in the lockbox. A rep then met us on arrival even though we had been told this wasn't possible. The apartments tiled floor was dirty and a floor to ceiling balcony door in one bedroom was broken on arrival. No effort was made to get it replaced or to tape it to make it safe. One set of sliding doors (that accessed a balcony from the lounge) wouldn't open. The apartment and balcony had cracked and crumbling masonry. The beds were of poor quality and the mattresses too hard. There was a single thin pillow per person. After repeatedly be told we would hear from management, they failed to contact us. The impression is that they simply do not care about their clients and are only focused on your money. The only saving grace was the excellent location and view from the balcony.

This was a lovely house to stay at! The house was immaculately clean and looked exactly like the photos. There was extra towels and linen which is always helpful. It is surrounded by a well kept garden with lots of fruit trees. The pool was amazing and very private.
It was lovely and peaceful to look out over the countryside from the balcony in the evenings. The house is situated a few minutes outside of any towns but it is very easy to get Ubers and food delivered. There is multiple waterparks, play centres and restaurants within a short distance.
We would definitely stay again! It was all perfect.

Casa muito acolhedora e com privacidade! Aconselhado para famílias numerosas!

Unfortunately, the property was not of an acceptable standard or suitable for 14 people. We experienced numerous issues including an inadequate kitchen with only one usable socket, dirt under mattresses, condom wrappers left at the property, unpleasant smells and blocked drains, leaking toilet and fridge, a broken shower screen, one shower not working, and a bedroom blind that would not close. There were also safety concerns including uneven steps which caused children to fall and a front gate that did not lock. The pool area had no usable shade, the only parasol was broken, the pool was not properly cleaned and there was a dead bird in the filtration area. The pool table was also broken and did not reflect the listing photographs. We raised numerous issues during our stay, but overall the condition and standard of the property fell significantly below what we expected.

Clean property, everting works as expected
Short walking distance to the strip
Local manager who was really helpful

Perfect house great service anytime we needed something or had any questions with it was handled smoothly and quickly. People that came to clean the house and to clean the pool were excellent. Very good service and very nice people. I would recommend it.

Alarm!!
This company took 589 euro from our deposit because they blame us that we have broken a bathtube.
We got 10 days ( yes 10 days😳) after our stay a picture that show a small crack in the bathtube. As we told them we didn’t do that - how the hell do you make a crack in a bathtube?? Never heard that before - the house was 20-25 years old ( I guess) so I think it is a worn out bathtube.
We have several times ask for proves that shows there was no crack in the bathtube before our stay at 4-11 of july. But they haven’t send us a prove on the crack didn’t exsist before our stay. They just ignore our request.
When we arrived to the house (3000 euro for one week) there were missing forks, glasses, Aircon controller was broken ( we didn’t get a new one as the promise us), cleaning at two bedrooms was not good, no light at the pool, there was 2 big parasol outside at the pool and 1 of them was broken when we arrived they didn’t fix as they say they will.
So if Algarve Vacation inspection of the house before our stay can miss all those things they can also miss a crack behind the shower curtain.
So remember to demand an inspection when you arrive /leave with some employee from Algarve Vacation.

Good attention to detail and responsive to queries , nice touch with the site visit

From the moment the occupants entered the house to the moment they left, the organisation was nightmare the work with.

Not trustworthy, manipulating evidence and given unreasonable retention from the security desposit.
The organisation even faked littering of the appartment by the cleaners following the return of one of the occupants.

The townhouse was as advertised, great location for all shops, restaurants and activities. There was no need for a car rental. We golfed a couple of days and the golf courses were close enough to Uber. Check-in and check out were very easy and they were available if we had any questions, I would happily stay there again.

Would not use this Company. Our Villa was dirty when we arrived, floor, bin, dust everywhere. Old run down property with problems from Day 1. Toilet not working and it took them 3 days to repair. 2 air con units noisy and poor quality. 2 hairdryers not working. patio crumbling outside. Cigarette ash left in a cup from previous guests. Paint falling off shelves in wardrobe. Crack in ceiling of bathroom. Kitchen cupboards smelly and coffee cafetière dirty. Snooker table full dust. all furniture very, very old. Showers must be 50 years old. Construction works in front of pool, dust flying over every day. We asked to be moved and they did not respond or mention moving us. Did not send Maintenance team to look at any of our problems except toilet which as I said took 3 days. Most unhelpful and only wanted our 4200 euros for 1 week. Had the most awful week. Rented Vila San Juan in Carvoeiro. Video is bright, white and shiny, the property does not reflect this. Have rented properties in Carvoeiro many times, this has got to be the worst Company to deal with and the worst Villa ever! Asked for some compensation, they said no.

The hospitality of the portuguese people, the location and apartment were great and Algarve is so beautiful.

Perfect house, lovely people, great pool and perfect facilities.

We had a wonderful stay at this house. It was spacious and comfortably accommodated all 12 of us. The kitchen was fully equipped with everything we needed. The highlight of our stay was definitely the pool – we spent so much time there and really enjoyed it. Overall, it was a great place for a group vacation, and we would happily stay here again.

We stayed at an algarve vacation villa in April, the villa was lovely and the team were really helpful in advance of our arrival with all the necessary information to arrive and access the property and throughout. Would definitely use them again.

Villa was Perfect. Great location, clean and had everything we needed. Would definitely recommend to anyone.

Casa espectacular lugar tranquilo, superou as minhas expectativas.

Very disappointed by this company. A villa was booked for a group of nine. On arrival, the property was dirty, with food wrappers and a half eaten chocolate bar lying around, and not in good order. There were broken doors and doors which did not open, which was a clear fire hazard, broken handles and damaged tiles. There were many ants in the property and a hole in one of the showers where ants were coming in. One of the guests had to move rooms due to waking up with their bed covered in ants. The group were given a “lecture” on arrival about nightly inspections to check noise and then emailed to say there was be an inspection to check they were treating the property correctly. This was a joke and intrusive given the state of the property on arrival. Also, the terms and conditions said the security deposit would be €750 but they then changed it to €300 per guest. The company are now saying it will take two weeks to return a security deposit of nearly €3000 and cannot confirm the property was checked the day the guests left. I strongly recommend not booking with this company.

Brilliant spot. Great location for what we needed. The team were excellent and very helpful with whatever we needed. Would recommend it.