Algarve Vacation Recenzje 

518
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is our third stay with algarve vacations and definitely our best villa to date. We booked our transfers through the company as well this year which made finding the property so smooth. Communicat... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Algarve Vacations, never again!!!! €10500 spent and we had no running water for 24 hours therefore toilets wouldn't flush and taps weren't working. With 12 people in the villa this was a HUGE sa... Zobacz więcej

Oceniono na 5 z 5

My family and I stayed here in July: 3 adults 4 teenagers. We absolutely loved the apartment! The location is excellent, the apartment clean, and we all agree that we would stay here again if given... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service from everyone at Algarve Vacation, the villa, villa cristiano was superb. Very roomy, tidy and looked after. All fully equipped with everything we needed and the outside areas were look... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem wakacyjny

Napisane przez firmę

Algarve Vacation is your market-leading choice for exceptional property rentals in Portugal's enchanting Algarve region. With over a decade of excellence, our personally vetted villas, townhouses, and apartments promise an unforgettable experience. From tranquil escapes to exhilarating adventures, each property in our collection guarantees the best of the Algarve. Our dedicated Customer Care team and local experts ensure seamless journeys from planning to departure. Embark on a captivating journey through the heart of the Algarve with us – from the charming Faro area to the picturesque Alvor, including the exclusive Quinta do Lago, vibrant Vilamoura, lively Albufeira, serene Gale, scenic Salgados, enchanting Armação de Pera, captivating Carvoeiro, and bustling Portimao. No matter where your dreams guide you, we have a property perfectly suited to match your desires. From Faro to Alvor, your dream getaway begins here. Experience the Algarve with the market leaders at Algarve Vacation!


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

518 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 84% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(518)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 110

Napisz recenzję
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Oceniono na 3 z 5

Verbesserungsfähig

Wir hatten über Algarve Vacation die Villa Golden Bay gebucht. Leider mussten wir nach unserer Ankunft feststellen, dass es in mehreren Schlafräumen und Bädern erhebliche Probleme mit Schimmel gab, sodass wir uns in dem Haus nicht wohlgefühlt haben.

Nach einigen Diskussionen hat sich Algarve Vacation jedoch um unser Anliegen gekümmert und uns bereits am zweiten Tag den Wechsel in eine andere Villa ermöglicht. Dafür möchten wir uns ausdrücklich bedanken. Das zweite Haus war insgesamt in Ordnung und unser Urlaub konnte dadurch letztendlich doch noch einen schönen Verlauf nehmen.

Die Sauberkeit in der zweiten Villa hätte aus unserer Sicht an einigen Stellen etwas gründlicher sein können, insgesamt konnten wir uns dort aber deutlich wohler fühlen.

Etwas schade fanden wir außerdem, dass die Kommunikation nahezu ausschließlich per E-Mail und WhatsApp erfolgte und ein persönlicher Ansprechpartner vor Ort nur schwer erreichbar war. Gerade wenn es Probleme mit einer Unterkunft gibt, wäre ein direkter Ansprechpartner vor Ort aus unserer Sicht hilfreich.

Ebenfalls enttäuschend war für uns, dass wir für die ursprünglich gebuchte Villa Golden Bay einen entsprechend höheren Preis bezahlt hatten und die Ersatzvilla deutlich kleiner war. Eine Erstattung der Preisdifferenz haben wir leider nicht erhalten. Hier hätten wir uns ein zusätzliches Entgegenkommen gewünscht.

Positiv hervorheben möchten wir jedoch, dass Algarve Vacation für den Zustand der ursprünglich gebuchten Villa nicht unmittelbar verantwortlich ist und sich letztendlich darum gekümmert hat, uns kurzfristig eine alternative Unterkunft zur Verfügung zu stellen.

Unterm Strich hatten wir einen schwierigen Start, konnten unseren Urlaub nach dem Villenwechsel aber dennoch genießen. Bei Kommunikation, persönlicher Betreuung vor Ort und der finanziellen Abwicklung eines solchen Wechsels sehen wir noch Verbesserungspotenzial.

12 września 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Thank you for taking the time to share your experience with us, Mr. Simon.

We are pleased to hear that, despite the difficulties at the beginning of your stay, the change of accommodation allowed you and your family to enjoy the remainder of your holiday. We also sincerely appreciate your recognition of the efforts made by our team to find a suitable alternative at short notice. Finding an available property is not always possible, particularly during busy periods, and as the villas in our portfolio belong to different property owners, any change of accommodation also depends on the availability and approval of the respective owner.

Regarding communication, we understand your preference for having a personal point of contact at the property. However, by providing support by phone, email and WhatsApp we aim to minimize disruption to our guests' privacy and to allow them to come and go freely without having to arrange their day around a member of our team visiting the property. We also provide a 24/7 support line so that any concerns can be reported and assistance arranged as quickly as possible. We are sorry if this approach felt impersonal, as this was certainly not our intention.

Regarding the size and price of the two properties, we would also like to clarify that villa pricing depends on several factors, including location, capacity, number of bedrooms, facilities and the individual pricing set by each property owner. Although the replacement villa may have felt smaller to you in some respects, it actually has one additional bedroom and a higher guest capacity than Villa Golden Bay. The change in location and the different characteristics of each property are also factors reflected in their respective prices.

Algarve Vacation acts as a bridge between guests and property owners, managing the booking and coordinating communication and assistance throughout the stay. While we cannot always control every aspect of the properties themselves, our role is to assist our guests whenever an issue is reported and to work with the property owners to find appropriate solutions.

We are glad that we were able to help you find an alternative accommodation and that you and your family were ultimately able to enjoy your holiday in the Algarve.

We appreciate your feedback and will take your comments into consideration as we continue to improve our service. We hope to have the opportunity to welcome you and your family back to the Algarve in the future.

Kind regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Good communication and well informed

The communication went well and they were very responsive

24 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Helder Ferreira,
Thank you so much for your 5-star review! We’re very pleased to know that communication was smooth and that you found our team responsive throughout your experience.

We hope to have the pleasure of welcoming you back to the Algarve in the future!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Good communication

Algarve Vacation helped me find a beautiful villa in Albufeira. Communication went smooth and the property was perfect!
Villa Blue lagoon has a great view on the harbour and sea. Very clean pool and lovely garden around the house.

11 września 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Thank you so much for your wonderful review! We’re very pleased to know that you had such a positive experience with Algarve Vacation and that everything went smoothly from finding the right villa to your stay.

It’s lovely to hear that Villa Blue Lagoon was the perfect choice for you and that you particularly enjoyed its beautiful views and outdoor areas.

We hope to have the pleasure of welcoming you back to the Algarve in the future!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 1 z 5

Cayo coco AVOID AT ALL COSTS

We booked with this company via airbnb in july 26, stayed in villa caya coco portimao, in the photos on the website this property looks fresh and modern, nothing good be further from the truth. The website photos need updating to show how it really looks, then they would have no bookings., need I say more. Problems with 2 toilets, the third in the attic you wouldnt even use, the stench of the place was awful and there was an infestation of flies ( not normal). No accountability tajen by this company.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Suzanne,

Thank you for taking the time to share your feedback.

Having checked our records, we have been unable to identify any guest named Suzanne who stayed at Villa Cayo Coco in July 2026.

We would also like to clarify that we believe the photographs in our listing accurately represent the villa. Furthermore, we have never experienced or received reports of an insect infestation at this property.

We provide a 24/7 support line for our guests, allowing them to report any concerns at any time. Our team does its utmost to address and resolve any issues that arise during a stay, and we are sorry if you feel that our approach to guest support fell short of what you expected. We regret to hear that your experience did not meet your expectations.

Kind regards,

Algarve Vacation Customer Care

Oceniono na 1 z 5

Experiência muito negativa com Algarve Vacation

Experiência muito negativa no pós-estadia.

Fiquei alojado num apartamento no Algarve entre 29/08 e 05/09/2026 e, após o check-out, a empresa decidiu reter €100 da caução alegando o desaparecimento de uma pulseira de acesso à piscina.

O problema é que a própria documentação entregue pela empresa regista a entrega de apenas 5 pulseiras. Apesar disso, foi feita uma retenção de €100 sem apresentação de qualquer cláusula contratual, comprovativo de custo ou justificação documental para esse valor.

Além disso, 13 dias depois do check-out e após várias solicitações, continuo sem receber a fatura da estadia.

Tentei resolver diretamente com a empresa, mas até ao momento a situação não foi regularizada, nem se dignaram a responder.

Espero apenas a devolução dos €100 retidos e o envio da fatura correspondente à estadia.

5 września 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic villa

Fantastic villa. So clean and comfortable. Pool was lovely. Shops and restaurants all within walking distance so it's perfect for a family holiday. Well equipped with everything you'd need.

23 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear T Goodwin,
Thank you so much for your fantastic review! We’re very happy to hear that you enjoyed the villa, its comfort and cleanliness, and especially the lovely pool.

It’s great to know that the location and facilities had everything you needed for a relaxing family holiday.

We hope to welcome you back again!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Gostámos muito da nossa estadia...

Gostámos muito da nossa estadia no Carvoeiro

Estávamos a dois passos da praia, tínhamos tudo o que era preciso nas redondezas. Não tivemos dificuldade em estacionar.

O apartamento ficou bonito com a renovação, era espaçoso o suficiente para 6 pessoas. Teria sido bom se tivesse máquina de lavar loiça mas de resto tinha todas as comodidades para uma estadia confortável. O Martin mostrou se sempre disponível com recomendações de restaurantes, atividades e até com um pequeno problema numa torneira que foi resolvido em pouco tempo.

22 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Estimada Joana,
Muito obrigado pela excelente avaliação! Ficamos muito contentes por saber que gostaram da localização, do espaço e do conforto do apartamento após a renovação.

É também ótimo saber que o Martin contribuiu para tornar a vossa estadia ainda mais agradável, tanto com as suas recomendações como com a rápida ajuda quando foi necessário.

Esperamos voltar a receber-vos no Algarve!

Com os melhores cumprimentos,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Muito boa estadia

Muito boa estadia, qualidade/preço.
Limpeza impecável, boas condições de apartamento bons equipamentos.

Anfitrião simpática e muito prestável.

23 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Estimada Sra. CORREIA,

Muito obrigado pela sua excelente avaliação.

Ficamos muito satisfeitos por saber que teve uma ótima estadia e que apreciou a relação qualidade-preço, a limpeza impecável, as boas condições e os equipamentos do apartamento. É também muito gratificante saber que considerou a nossa equipa simpática e prestável.

Agradecemos as suas amáveis palavras e esperamos ter o prazer de a receber novamente no futuro.

Com os melhores cumprimentos,

Algarve Vacation Customer Care

Oceniono na 5 z 5

Casa Negril is in a great area

Casa Negril is in a great area. Close to the beaches and shops and restaurants. The house is lovely and had loads of space and the kitchens were well equipped to cook meals on the nights we wanted to stay in. And the outdoor space was such a bonus! Beautiful views across the rooftops and beach.
We had a couple of small issues which the company sorted very quickly for us. They were so helpful.
We went with our two grown up kids and there was plenty of space for everyone. The house is great but is on three floors with steep stairs which might not be suitable for very small children.
We had a fabulous holiday and will be booking with this company again.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Emma Macrae,
Thank you so much for your wonderful review! We’re very pleased to know that Casa Negril was such a great choice for your family and that you had a fabulous holiday together.

It’s especially lovely to hear that our team was able to assist you quickly whenever needed. Knowing that you would choose to book with us again means a great deal, and we look forward to welcoming you back to the Algarve in the future!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 1 z 5

DO NOT UNDER ANY CIRCUMSTANCES BOOK THIS VILLA

I booked this Villa for a week from 1st-8th August 2026 together with my children and grandchildren. Despite what they state the Villa is not fully checked and inspected before arrival.
In our case the side entrance was not secure which lead to two intrusions on two separate occasions. The last one at 5.00am in the morning when a black male trying to enter my bedroom in a very aggressive manner.
As I told the owners thankfully it was my bedroom that the intruder tried to enter and not one of my grand kids who were never the less traumatised by the whole event.
The Villa is located virtually on The Strip and easily accessible to all sorts and types of people. I explained all this to the back up team stating surely the most important issue for all guests is their safety and I am afraid this Villa is not safe.
I am confident the reply will be that they addressed all these issues but if you are looking for a safe environment do not stay at Villa Sapphire.
There were other issues but if you pay over £9,500 you surely should expect to at least feel safe!

1 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear JustAnswer Customer,
We’re very sorry that these incidents affected your family’s experience during your stay. We fully understand the seriousness of any security-related concern, particularly when children are involved.

We would, however, like to clarify that we do not agree with the suggestion that guest safety is disregarded or that the property is not checked before arrival. The incidents reported during your stay were taken seriously by our team, and the concerns raised regarding access to the property were addressed.

While we regret the impact these events had on your holiday, we do not believe it is accurate to conclude that Villa Sapphire is inherently unsafe.

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

A great 2 weeks stay

A great 2 weeks stay, any Help, Advice we asked was dealt with straight away, very Friendly and welcoming, would not hesitate to book again, great memories made, Thank You

2 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Mark Crawley,
Thank you so much for your wonderful review! We’re very pleased to know that you felt so welcomed and well looked after throughout your two-week stay.

It’s especially lovely to hear that you left with such great memories, and we truly appreciate knowing that you would happily book with us again. We look forward to welcoming you back to the Algarve!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

We had a wonderful stay at the villa

We had a wonderful stay at the villa. The location was excellent—perfectly situated and convenient for everything we wanted to do. The villa itself had absolutely everything you could possibly need and more, making our stay incredibly comfortable and relaxing. The pool was lovely and added an extra touch to our stay, providing the perfect place to relax and unwind. It was also a fantastic villa for all ages, with something to suit everyone. It was clear that a lot of thought had gone into providing everything guests might need. We would happily stay here again and highly recommend it!

30 lipca 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear William Dodds,

Thank you very much for your wonderful review.

We are so pleased to hear that you had such a comfortable and relaxing stay at the villa and that you found the location so convenient for everything you wanted to do. It is also wonderful to know that you appreciated how well equipped the property was and that the pool added to your enjoyment.

We are especially happy to hear that the villa worked so well for guests of all ages and that you could see the thought and care that goes into creating a comfortable stay for our guests.

Thank you for your kind recommendation. We would be very pleased to welcome you back for another memorable stay in the Algarve.

Warm regards,

Algarve Vacation Customer Care

Oceniono na 4 z 5

Everything went according the…

Everything went according the expectation...
The only thing that I didn't like was de complex process of getting 10 ID docs into the reservation site.

6 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Pedro Sousa,
Thank you for taking the time to share your feedback. We’re pleased to know that your stay went according to your expectations and that, overall, you had a positive experience with us.

We also appreciate your comments regarding the process of submitting the identification documents. We understand that this can feel somewhat time-consuming, particularly for larger groups, and appreciate you bringing this to our attention.

We hope to have the pleasure of welcoming you back to the Algarve in the future.

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Great location

Great location, private parking with security/private gates. Swimming pool was a win as we vacationed with kids. Villa was very spacious. In the mornings we’d walk (20min) to hike (beautiful hiking views) next to the beach area.
Any questions we had for the villa, communication was excellent! Very pleased with this choice!

10 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Vaidila,

It’s a pleasure to know that you enjoyed your stay and were so pleased with your choice. We’re glad that the villa’s spaciousness, private setting and swimming pool made your holiday more comfortable, especially while travelling with children.

We also appreciate your kind words about the private parking and secure gated setting, as well as the beautiful coastal walks and views nearby.

Most importantly, we’re very pleased to hear that communication with our team was excellent throughout your stay. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back to the Algarve in the future.

Algarve Vacation Customer Care

Oceniono na 5 z 5

Good location

Good location, near the beach and the main street.

18 lipca 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Maël,

Thank you very much for sharing your experience with us. We are pleased to know that you appreciated the location and its proximity to the beach and the main street.

It was a pleasure having you stay with us, and we hope to have the opportunity to welcome you back to the Algarve in the future.

Kind regards,

Algarve Vacation Customer Care

Oceniono na 5 z 5

We had an great experience in the…

We had a great experience in the House. The owners where really kind and the location of the property is really good. Near the beach and good restaurants

15 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear juan carlos beaka,
Thank you so much for your lovely review! We’re very pleased to hear that you had such a great experience and that you enjoyed both the warm hospitality of the owners and the excellent location of the property.

It’s wonderful to know that being close to the beach and a good selection of restaurants made your stay even more enjoyable. It was a pleasure to have you as our guests, and we hope to welcome you back to the Algarve in the future!

Warm regards,
Algarve Vacation Customer Care

Oceniono na 1 z 5

Great stay, terrible ending

We stayed 11 nights at a villa near Faro this summer with our family. The house itself was lovely and the location was excellent — genuinely, we had a great holiday and I want to say that up front.

A week after checkout we were told €199 of our €400 breakage deposit was being kept for an outdoor rattan chair that gave way while someone was sitting on it. No warning, no conversation, just an email with photos.

What bothers me isn't the money — it's about 1% of what we paid. It's how the dispute was handled. Nobody met us at check-in or walked us through the property, so we had no chance to flag anything on arrival. An identical chair sells new for a fraction of what we were charged. I asked to see the pre-arrival inspection report they say proves the chair was fine, and I never got it. I asked to speak to the property manager and was refused. Within days the answer was simply "final decision."

We've rented plenty of places in Portugal and never run into this. Read the recent reviews before you book — we wish we had.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Jonathan Blais,
Thank you for taking the time to share your feedback. We’re pleased to hear that you and your family had a great stay and enjoyed the villa and its excellent location.

We’re sorry that the experience following your departure left you disappointed. We understand that matters relating to a security deposit can sometimes be disappointing, and we’re sorry that the process did not meet your expectations.

We always aim to handle these situations as fairly and transparently as possible, and we appreciate your feedback regarding the communication throughout the process.

We’re nevertheless pleased that you enjoyed your stay overall, and we appreciate your positive comments about the property and location. We wish you and your family all the best for your future travels.

Warm regards,
Algarve Vacation Customer Care

Oceniono na 2 z 5

Bad experience with this company

Bad experience with this company. We rented a house. It was surely not what they adverted on the internet, but ok, probably every company does this... (?)
Alarm did not work, and by sheer coincidence, there was a break-in by someone who had a key. They couldn't care less... Very rude, not helpful. Will never again rent with these people.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Dear Gregory Wilkin,
We’re sorry to hear that you were dissatisfied with your experience.

We would, however, like to clarify that we have no evidence to support the claim that the person involved in the reported incident entered the property using a key. We take any security-related report very seriously and do not agree with the suggestion that such matters are treated without concern.

We regret that you were dissatisfied with the assistance provided during your stay.

Warm regards,
Algarve Vacation Customer Care

Oceniono na 5 z 5

Peace

All good.
Tranquility vacations

1 sierpnia 2026
Opinia niezależna
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Odpowiedź od Algarve Vacation

Thank you very much for your kind review.

We are pleased to hear that you had a relaxing and peaceful stay with us. It is wonderful to know that the property provided the tranquil holiday experience you were looking for.

We hope to have the pleasure of welcoming you back for another enjoyable stay in the Algarve.

Warm regards,

Algarve Vacation Customer Care

Oceniono na 1 z 5

Alagarve Vacations - Villa Seven Seas, Armacao de Pera

We recently stayed at the Villa Seven Seas, Armacao de Pera, the villa is advertised on a number of platforms as a luxury, sophisticated and elegant villa, not a dated and tired villa as is, although evidently recently painted.
We were a party of 9 and required an additional bed. Unfortunately the central leg on the camp bed would not lock in position and collapsed, maintenance men attended their solution use the other 3 spare mattresses to elevate the bed from the floor. The crockery was mismatched and dirty on arrival, bed covers were stained and towels dirty.
The bathroom door to the first floor would not close, although rectified same day. Other bathroom/toilet doors had no working locks. The toilet to the lower ground floor became very smelly. The smell of drains was evident most days.
There were no sunbeds, we located them in a storage cupboard all were unusable and broken, replacement sunbeds eventually arrived on the Wednesday, 5 days into our holiday, these were delivered to the front door on the ground floor. We had to carry them downstairs to the pool area and unpack them.
The kitchen sink backed up the first day of our stay and drained very slowly, not a problem as we could use the dishwasher. Unfortunately the dishwasher discharged into the kitchen. This was reported and a maintenance guy attended. A plunger was used and the sink trap was changed, on leaving I asked whether we could use the dishwasher and advised all was okay. The sink continued to back up and drain slowly and on using the dishwasher again the same occurred, we checked the external drain which was dry indicating the issue to be internal. So we continued with our regular mop and bucket routine. At the end of our stay another maintenance man attended used a plunger and rodded the kitchen pipes who then informed us the problems was outside rather than in.
The outside drain regularly backed up causing grey water to overflow onto the front drive, regularly shower water and soap suds were evident, the drain cannot cope with the number of showers and volume of water. We also noted some tissue in the drains and believe the drains back up from the road, the adjacent properties are higher and any external blockage will result in water/waste backing up to the property.
The relatively new shower on the first floor has a glass shelf, this fell off the first time it was used, although the fitting is fixed to the wall the shelf itself sits in 2 lugs and is not secure. Fortunately, the shelf did not break neither did it cause any injury although remains a risk.
In general, the furniture is quite dated, although the sofas in the lounge were relatively new, unfortunately this only provided seating for 5 although we were a party of 9. There was also insufficient seating in the kitchen dining area, which was also very cramped. We attempted to dine in one evening unfortunately there is insufficient lighting in the alfresco dining area. We did report this issue and a gentlemen attended who changed one light bulb by the patio doors and directed him toward the patio table on the decking area his comment “I am not a magician”. There are numerous outdoor areas, a balcony to the lounge although no furniture to be able to use. The roof solarium is a lovely space but again no furniture.
The pool area is generally tired and poorly maintained. The floor tiling is dirty, there are numerous cracks and many loose tiles, these are hazardous and can cause injury, as they did. The adjoining decking area is also very tired with raised screw heads, numerous cracks and prone to splinters, one such splinter also caused infection. There are numerous missing tiles at the bottom of the pool and around the side, the exposed tiling above the water does not appear to have been cleaned for some time as there is evidence of limescale and scum.
Maintenance, the pool was cleaned once during our stay only after we had asked, the water level had fallen below the level of the filters and there was no visible testing of the water quality. The pool was vacummed, a bucket of chemicals added, and a hose pipe to top off, the gentleman then left requesting us to turn the hose off and put it away and that the pool could not be used for an hour.
Use of the pool did cause ear infections and incurred costs for medical care.
Generally a poor experience, only plus a great location.

I do not normally resort to reviews however left with little option as e mails are ignored and unanswered.

1 sierpnia 2026
Opinia niezależna
Logo Algarve Vacation

Odpowiedź od Algarve Vacation

Dear Steve,
Thank you for taking the time to share your detailed feedback. We are genuinely sorry that your experience at Villa Seven Seas did not meet your expectations and regret the inconvenience caused by the situations encountered during your stay.

Villa Seven Seas is presented as an elegant and comfortable villa, designed to provide families and groups with space, tranquillity and a welcoming environment for a relaxing holiday in the Algarve. We are therefore sorry to learn that the property did not fully meet your expectations on this occasion.

We would also like to emphasise that the matters raised during your stay were communicated to our team and, wherever possible, were addressed during your time at the property. We remained in contact with you throughout the process and, following our discussions, offered a gesture of goodwill in recognition of the inconvenience experienced. We regret that we were unable to reach an agreement that was satisfactory to you.

We are also sorry to hear about the health concerns you experienced following your stay and the associated costs. We take matters relating to our guests' wellbeing very seriously; however, based on the information available to us, we are not in a position to establish a direct connection between these health issues and the use of the swimming pool.

We take all guest feedback seriously and will continue to review the points raised internally, particularly where there may be opportunities to further improve the guest experience.

We sincerely regret that your overall impression of the property was not a positive one and appreciate you taking the time to share your perspective.

Kind regards,
Algarve Vacation Customer Care

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