The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... Zobacz więcej
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Coaches are comfortable. The driver (Josh) was excellent, fun, informative & caring. We went to Fort William, stopping at the Croit Anna hotel. Whilst the hotel is dated it is due to have quite a bit... Zobacz więcej
Very well organised journey both ways, good trips out. A friendly helpful driver, Simon. Friendly staff in the hotel. Hotel clean and comfortable nice food Hotel tired and quite shabby in parts especi... Zobacz więcej
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Enjoyed the weeks coach holiday in north Wales. Hotel & staff were extremely welcoming, friendly & very helpful. Our driver, Dan, was absolutely brilliant & made the coach trips very enjoyable with hi... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 96% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The holiday overall was good but there…
The holiday overall was good but there was nobody on reception when we arrived. The changeover of staff was staggered ie one left before the next one arrived. I got the impression they were short staffed, particularly in the dining room. Also there was rubbish laying about outside. However the staff were helpful and friendly and our room was clean. There was also a problem with getting the key card to work. We ended up with a normal key.
Single room very good
Single room very good, plenty of space. Bathroom looked as if it had been recently updated. Hotel staff very pleasant and helpful.
Excellent holiday made by the attentive staff and location.
The staff throughout the hotel were very friendly helpful and attentive. Our bedroom was cleaned daily and spotless along with the rest of the hotel. We were self drive so we didn’t experience the coach part.
Everything was fine
everything was fine, journey down was easy and our room was the best we have ever had with great views and plenty of room. meals and service were poor on the first two days but improved after that. two very good trips out and good entertainment each evening.
Well I must say the driver David was…
Well I must say the driver David was the star of the show, his personality and knowledge was outstanding, trips were very interesting,
The hotel was good but I was a little disappointed as had to change room as I did say I had walking difficulties and I paid for upgrade but second room needed to be decorated as flood marks and ceiling paper pealing the only positive was the stunning view ,
Food fabulous, staff was very perfessional and entertainment was good , all round the holiday was good .
The Melrose hotel is welcoming
The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower.
Staff were always on hand to assist when needed.
Our coach driver Rob (not and Alfa coach) was brilliant, he engaged with everyone travelling and made the journeys interesting and fun. His coach was clean and comfortable.
Highlight for us was the Edinburgh tattoo, but our other visits were good too.
Warm and welcoming on arrival
Was a warm welcome on arrival, booking was easy and staff was amazing. Food and entertainment was brill. Was plenty to do and in a good location. Got the rocks opposite. Nice walk along the seafront. Not a long stroll to the sandy beach and fair. Wen to hi tide a couple of times staff couldn't do enough and was always happy to help.
Eastbourne,Picked up on time feeder to Tamworth…
Picked up on time feeder to Tamworth excellent services very good for disabled unlike Warrington (big bank to push wheelchair) hotel has wheelchair friendly lift ,by asking at reception) very helpful,not all evening meals were to our taste but you wouldn't go hungry,Steve driver very good 3rd holiday with Alfa this year thank u.
Hotel was lovely
Hotel was lovely, all the staff were very friendly and helpful. Days out were pleasant. Really enjoyed the holiday.
hotel excellent all management and…
hotel excellent all management and staff very friendly and helpful nothing too much trouble travel very good change over at burtonwood very good i just hope rivington is as good
The staff were friendly and welcoming
The staff were friendly and welcoming. Nothing was too much trouble. The entertainment was the best we have had in any hotel . The food was lovely with lots of choice.
All the staff were amazing
Very local to amenities
Very local to amenities
Very friendly and very helpful staff
All in all a fantastic hotel
Alfa coach staying at Cliffe Norton…
Alfa coach staying at Cliffe Norton hotel Tenby. Staff couldn't do enough for you. Good location for access to shops and access to beach opposite the hotel via ramp, ok for getting on but coming back up a bit of a struggle if mobility an issue. Lovely harbour close by where boat trips available recommend visit to Caldey Island.
HOTEL: in need of updating we were in room 15 fantastic view but bathroom definitely needs work, odd taps, unable to stop hot tap from dripping so very hot, suite all different colours however very clean, sash window would not stay open. FOOD, set meal times, good choice of meals catering for vegan, vegetarian and gluten free served by lovely helpful staff. ENTERTAINMENT: bingo and different entertainer each night, bar prices very good. COACH TRIPS: saundersfoot beautiful place, advertised as half day but we were about an hour fifty minutes very disappointed, Haverfordwest extremely run down, just not worth the visit, the route to the castle not suitable if any mobility issues as all uphill. Welsh botanical gardens well worth a visit. What made the holiday for us was the staff at the hotel. This is the 3rd holiday with Alfa and will not be the last.
Room great hotel great sty66
Room great hotel great, staff exalent food good until last night put in a complaint, did not spoil are holiday. Would not do another self drive as we feel we mist out on a lot ,like trips. Thank you.
A good value for money enjoyable holiday.
Everything was taken care of once we had been picked up at our local pick up point. The journey was comfortable no lugging cases around as once we had been picked up we didn't see our cases again until we entered our Hotel room and the same on return. The Hotel was more than adequate and comfortable, the food was excellant and a very good selection at all mealtimes. Staff were all friendly and helpfull, all in all a very enjoyable and good value for money holiday. We will be booking another very shortly.
I gave the holiday five stars because I…
I gave the holiday five stars because I didn’t find anything at all that wasn’t good.Also the entertainment was first class.
Everything planned out perfectly
Everything planned out perfectly. Staff all around efficient and friendly. Drivers excellent. Can't find fault at all.
Needed an adventure and with Alfa we got an awesome adventure
Alfa was recommend to me by a friend, as I needed a holiday I could take my elderly mother on and have an adventure together. I wasn’t disappointed at all we both had an adventure with an added bonus not having to cook for the week. The hotel was better than we expected and we had an extra free bonus of a sea view. Our room was very clean on arrival and kept clean by the staff. The room was bigger than an average twin room.
The food was nicer than expected and a very good variety of choice. We had an early breakfast and dinner time but this suited our needs.
We didn’t attend any of the planned evening activities, as we just wanted to sit and relax after a busy day.
We enjoyed the trips organised and the coach was comfortable and easy for my elderly mother to get on and off. We were allowed to bring her walker with us.
The staff and driver were all very friendly and helpful.
It was my choice to drive to the hotel and join the coach on the trips etc. we managed to park easily but my only negative is that behind the hotel were I parked, the area was a bit rough looking but that’s not Alfa’s problem but the local council.
Overall we had a wonderful time and are looking forward to booking another trip for 2027.
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