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Albany Pest Control  Recenzje 

162
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Superb, stellar service! I have yet to meet someone who is so passionate about his job (Mark) and the pride in service that they undertake. Second to none! Unique and worthwhile information and... Zobacz więcej

Oceniono na 5 z 5

In the 10 years I've worked here as Manager, Albany have been the best company we've hired for pest control. No issue with little furry friends whatsoever. Very professional, friendly staff and report... Zobacz więcej

Oceniono na 5 z 5

The service was brilliant, so far We've had 2 sprays and Francisco Dias has been extremely helpful, friendly and accommodating. He explained thoroughly the issue and what we can do to try to ge... Zobacz więcej

Oceniono na 3 z 5

I have used Albany twice now. The first experience was brilliant. However, the more recent visit was average - we booked a programme of 3 visits. Each time a different person attended and had no idea... Zobacz więcej

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Informacje dotyczące firmy

  1. Ochrona przed szkodnikami

Napisane przez firmę

Albany Pest Control is a leading pest control provider based in Central London, providing expert pest control across central London since 1998. With decades of experience, we have been dedicated to delivering comprehensive pest management solutions to residential and commercial properties throughout the Greater London area. Our team of skilled professionals is committed to providing exceptional service and ensuring your property remains pest-free. Utilising the latest industry methods, training, and technology enables us to deliver effective and efficient pest control services to our valued clients. Whether you’re dealing with rodents, insects, or other pests, we have the expertise and resources to tackle your problem head-on.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

162 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Joseph is very professional and does…

Joseph is very professional and does his job efficiently.

20 marca 2026
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Odpowiedź od Albany Pest Control

Thank you for your kind words. We agree, Joseph is a great asset to the team and consistently delivers with professionalism and efficiency. It is always good to hear when that makes a difference on the job. We will be sure to pass this on to him.

Oceniono na 5 z 5

the pest control officer who atended is very polite…

the officer who atended is very polite and gets on with job

23 marca 2026
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Odpowiedź od Albany Pest Control

Thank you for your kind words. We’re glad to hear our officer made such a positive impression, polite, focused, and getting straight on with the job is exactly what we aim for. It’s a simple formula, but it works. We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Another great service from Albany

Another great service from Albany. Thanks ever so much!

9 marca 2026
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Odpowiedź od Albany Pest Control

Thank you for your kind words. We’re delighted to hear you had another great service from Albany. It’s always lovely to know we’re getting it right, and we really appreciate you taking the time to share your feedback.

Oceniono na 5 z 5

Good communication and clear report…

Good communication and clear report layout.

4 marca 2026
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Odpowiedź od Albany Pest Control

Thank you for your feedback. We’re pleased to hear the communication was clear and the report layout easy to follow. Keeping things straightforward and well presented is all part of the service, so it’s great to know that stood out.

Oceniono na 5 z 5

your team as always been very good when…

your team as always been very good when they have attended our sites

26 stycznia 2026
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Odpowiedź od Albany Pest Control

Thanks for your kind words. We’re really pleased to hear our team have consistently been very good when attending your sites. Reliable, professional service across every visit is exactly what we aim for, and we appreciate your continued trust.

Oceniono na 5 z 5

The gentleman was very kind and…

The gentleman was very kind and friendly.

29 grudnia 2025
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Odpowiedź od Albany Pest Control

Thanks for taking the time to leave this. We’re really pleased to hear you found our gentleman kind and friendly. That’s exactly the sort of service we want every visit to be known for, polite, personable, and professional. We’ll be sure to pass your comments on to the team.

Oceniono na 5 z 5

Friendly service

Efficient and always pleasant.

19 grudnia 2025
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Odpowiedź od Albany Pest Control

Thanks for the lovely feedback. We’re glad you found the service friendly, efficient, and consistently pleasant. That’s exactly the standard we aim for every time, and it’s always good to hear it’s landing well. We’ll make sure the team sees this.

Oceniono na 5 z 5
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Odpowiedź od Albany Pest Control

Thanks for the shout-out. We agree, Bonnie is a brilliant part of the team and always brings a great attitude. We’ll be sure to pass this on to her, she’ll love it.

Oceniono na 5 z 5

Reliable most important importantly…

Reliable most important cured the problem friendly service definitely recommend

29 listopada 2025
Opinia niezależna
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Odpowiedź od Albany Pest Control

Thank you for the review. Great to hear we were reliable, solved the problem, and provided friendly service. We appreciate the recommendation.

Oceniono na 5 z 5

Helpful & friendly pest control…

Helpful & friendly pest control technicians

27 października 2025
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Odpowiedź od Albany Pest Control

Thank you for the feedback. Great to hear our pest control technicians were helpful and friendly. We appreciate your support.

Oceniono na 3 z 5

The man that treated the mice problem…

The man that treated the mice problem was very good.
However I find it difficult to book an appointment and I cannot speak to the person who does the actual booking. I needed to change an appointment and it wasn’t confirmed. The office side of booking is frustrating as you give all your details and pay in full for the treatment but somewhat I couldn’t book it with that person who I spoke to. I was assured a lady called jackie will ring me back but she didn’t. It would be ideal that the person who answer the calls and gets all the information and the payment to be able to book the appointment instead of having to contact Jackie in my case and wait for a call back which doesn’t always happen.
With saying all this I’ve used this company for many years and my partner uses them as well.
Over all they treat the problem I have had so far.

6 października 2025
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Odpowiedź od Albany Pest Control

Thank you for taking the time to share such detailed feedback and for choosing us over many years. I am glad the technician resolved the mice issue and that the treatment went well.

I am sorry for the difficulty you had booking and for the missed callback. That is not the experience we want. We are reviewing what happened with our bookings team so we can prevent a repeat.

Thank you again for your loyalty and for helping us improve.

Oceniono na 5 z 5

We are pleased with the results of our regular service vists

We have a regular service and we are pleased with the frequency and the result that we have not had any sightings of mice in the building for some time.

18 września 2025
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Odpowiedź od Albany Pest Control

Thank you for the review - it’s great to hear the regular visit frequency is working and you’ve had no mouse sightings for a while. I’ll share this feedback with the team so they know their efforts are paying off.

Oceniono na 5 z 5

Prompt reply

Excellent work

21 maja 2025
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Odpowiedź od Albany Pest Control

Thank you for the review. Glad our reply was prompt and the work was excellent. I will share your feedback with the team.

Oceniono na 5 z 5

Staff

- Very good staff

15 września 2025
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Odpowiedź od Albany Pest Control

Thank you for the kind words. We are proud of our team and I will share this with them. If there is anything else we can do, just let us know.

Oceniono na 5 z 5

"Can Do" Georgina

Georgina was courteous and very helpful. The task had been outstanding for a while, and Georgina went above and beyond to get to the bottom of the issue. Hopefully, it will be resolved shortly. Thank you

29 lipca 2025

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