We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Seb worked with me on the phone and remotely to sort out our licensing issues and went above and beyond to resolve the issue and made sure that everything was in order and all attributed accurately an... Zobacz więcej
Reakcja na opinię
I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering. Air IT is an innovator and has a wealth of... Zobacz więcej
Reakcja na opinię
Juan was very quick to pick up my ticket. He took the time explain the issue to me (non technical) in simple language with some good analogies that helped me to actually understand the problem. Despit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. Our expansive network not only covers the UK, but our dedicated Kuala Lumpur team ensure we can provide 24/7 support for businesses with multiple locations across different time zones, strengthening our position as the go to partner for IT support locally, nationally, and internationally. If you’re interested in exploring our services further, please get in touch and speak to an expert today.
Dane kontaktowe
Unit 7, The Technology Hub, Interchange 25 Business Park, Bostocks Ln, Sandiacre, NG10 5QG, Nottingham, Zjednoczone Królestwo
- 020 3089 3436
- info@airit.co.uk
- www.airit.co.uk
4,7
Doskonała
217 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great communication
Great, regular communication until a solution was found.
30 maja 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Fantastic Service!
Lee is very knowledgeable and is always extremely helpful.
29 maja 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Lee gets your great feedback!
Ryan was exceptional
Ryan was exceptional. Not only did he fully resolve a complex issue he was also very knowledgeable, competent, confident, very nice and explained things in a way that made them easy to understand and follow.
Everything was clear.
9 maja 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for the 5* review Franck- really pleased you had an excellent experience.
The service was prompt and proactive…
The service was prompt and proactive with follow-ups at intervals.
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thank you for the 5* review Ahmed – we really appreciate it.
Excellent interaction with Paul
Excellent interaction with Paul. He was thorough and explained everything he was doing to free up space on my congested C drive also assisted with showing how to activate Copilot within office365.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Paul gets your great feedback!
Sascha at AirIT is brilliant
Sascha at AirIT is super responsive and so friendly. Never patronising - he recognises that some end users do not always understand all the IT jargon.
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thank you for the review – we really appreciate it. We'll make sure Sascha gets your great feedback!
Air IT and its team consistently…
Air IT and its team consistently delivers reliable support and tailored solutions that perfectly fit our business needs. Their team is always ready to assist, offering timely and effective responses that instill confidence in their services, ensuring we feel supported at every step.
2 kwietnia 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Fast response
20 marca 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
John has help me to sort out Outlook…
John has help me to sort out Outlook set up in a more helpful way, and recover may favourites folder.
19 marca 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Great quick resolve of my issue
Andrew solved my issue quickly and professionally and also showed me how to resolve the issue myself if it occurred again. Thanks
11 marca 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Great Service provided by Olamide…
Great Service provided by Olamide Adekunle - very knowledge and friendly
Fast and Efficient Service
25 lutego 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your feedback! We’ll make sure to pass your comments on to Olamide. We appreciate you taking the time to leave a review.
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Very supportive and cognisant of our…
Very supportive and cognisant of our business needs, showed great patience and diligence to get us to the required outcome.
27 lutego 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
The support provided to us was…
The support provided to us was outstanding.
25 lutego 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Call
although I missed the call, it was followed up with a message. Really helpful to receive a courtesy call on the first day.
24 lutego 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
The fact that Ryan was so patient and…
The fact that Ryan was so patient and helpful to help me access my emails again. This IT team knows what they are doing and can direct you step by step to help you solve the problem.
Thanks guys!
14 lutego 2025
Opinia niezależna
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Odpowiedź od Air IT Group
Thanks for your great comments. We appreciate you taking the time to leave us a review!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.