We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We've been really impressed with the service from AIR IT. The team is incredibly proactive – they don’t wait for problems to escalate, and they’re always quick to respond when any technical issues com... Zobacz więcej
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Seb worked with me on the phone and remotely to sort out our licensing issues and went above and beyond to resolve the issue and made sure that everything was in order and all attributed accurately an... Zobacz więcej
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I've seen Air IT grow over the last few years, however there ethos on exceptional customer service and putting the customer first has been unwavering. Air IT is an innovator and has a wealth of... Zobacz więcej
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Juan was very quick to pick up my ticket. He took the time explain the issue to me (non technical) in simple language with some good analogies that helped me to actually understand the problem. Despit... Zobacz więcej
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We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology, we not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. Our expansive network not only covers the UK, but our dedicated Kuala Lumpur team ensure we can provide 24/7 support for businesses with multiple locations across different time zones, strengthening our position as the go to partner for IT support locally, nationally, and internationally. If you’re interested in exploring our services further, please get in touch and speak to an expert today.
Unit 7, The Technology Hub, Interchange 25 Business Park, Bostocks Ln, Sandiacre, NG10 5QG, Nottingham, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thank you :)
Always helpful when we have an issue in the office.

Odpowiedź od Air IT Group
Air IT was super helpful, very easy to communicate with and sorted my request quickly. (I used the tech support email and Katie Davis responses to my email)

Odpowiedź od Air IT Group
Euan (Garden) was helpful, patient (!), knowledgeable and very courteous. Helped me with power, sleep and hibernate settings which were probably beyond my permission levels. Efficient and swift resolution.
Many thanks, Euan!

Odpowiedź od Air IT Group
James was very thorough and solved the issue for me quickly so thank you for that.

Odpowiedź od Air IT Group
Neil and Shaun were very helpful. It took time but with their patience and determination, the solved the problem. Be sure I shall definitely reach out to them if and when I have any issue. Of course after reporting to airit.

Odpowiedź od Air IT Group
Beware when you leave - they maintain control of your software! The service was good while we used them, but now that we are out of contract, they won't turn control of our Office 365 back over to us, so our business is essentially defunct as we cannot use our email anymore. Not responding to requests for help, either. This is a last ditch effort to get some response from them - just be aware that you have to stay with them forever, because once you check in, you can never leave.

Odpowiedź od Air IT Group
Very helpful and friendly, supported me throughout and solved my issue.
thank you George

Odpowiedź od Air IT Group
This was a difficult task making the Cisco Secure client work for a couple of users. Connor took time to analyse the problem and come up with a solution. Hew was still willing to help me after 3 hours working on this task.

Odpowiedź od Air IT Group
Phil was amazing, talking me through all the checks to ascertain the cause of the issues and to get us up and running again. Brilliant service and support, thank you.

Odpowiedź od Air IT Group
Firstly it was a Sunday so very grateful someone was there! Secondly, my issue was dealt with super fast and Sam (?) was really patient and helpful. Thank you very much 😊

Odpowiedź od Air IT Group

Odpowiedź od Air IT Group
Clear communication in explaining how missing data was being retrieved & uploaded to pc. Professional & friendly in phone call exchange.

Odpowiedź od Air IT Group
AirIT have been our IT support for many years now. They are always quick to respond, helpful, easy to work with and get the issue fixed. Can't fault them.

Odpowiedź od Air IT Group
Air IT provide excellent IT support in all areas.
Always helpful, very approachable and knowledgeable.

Odpowiedź od Air IT Group
Rory was very helpful and resolved an issue I'd been trying to tackle for a while!

Odpowiedź od Air IT Group
I was with a support company that was taken over by airit.
Service levels are poor.
They look to charge you for anything not in contract.
I was quoted £1377.50 to run a script to update my unify controller that they moved onto to a linux machine!
Stay well clear!
Elvir was great to deal with, he was quickly able to ascertain exactly what I needed and make it a reality with the minimum of fuss or effort on my part.

Odpowiedź od Air IT Group
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.