You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A good range of products. However recently received an email re Lawn care with 20% discount. Was ordering with three other products all of modest size and weight but cancelled when delivery was g... Zobacz więcej
Reakcja na opinię
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Zobacz więcej
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I ordered Rosate and received Gallop weed killer instead. Agrigem insisted the two were the same so I gave Gallop a go. Gallop seemed more watery & the effects after spraying were extremely poor. I wa... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Dane kontaktowe
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Zjednoczone Królestwo
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,2
Dobra
440 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great value, great customer experience!
Great service as always. Fast, reliable and incredible value. The advice on the site is good for all experience levels of customers which is important as it helps build both confidence and trust when making a purchase. I’ve recommended Agrichem to family and friends who have equally received a consistently excellent experience. Products purchased range from grass seed, lawn fertiliser, bramble/weed killer, back pack sprayer and safety gear. The previous owner of my property had let brambles run wild (2m high in places covering an area of 30m x 50m) Thanks to Agrichem I can now enjoy this wasteland as a grassy lawned area that can be easily managed.
27 lipca 2024
Odpowiedź od Agrigem
Thank you for your feedback - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
All excellent thankyou
27 lipca 2024
Odpowiedź od Agrigem
Thank you for your feedback Teresa - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
The weedkiller was left on the doorstep…
The weedkiller was left on the doorstep at the front of the house ie not where I asked. There are safety issues here which is a disappointment. Product itself has not been used.
27 lipca 2024
Odpowiedź od Agrigem
Hello Julie, I am sorry that the couriers we use did not follow instructions, I will forward this feedback to them. Kind regards
Customer experience team.
Good product descriptions and prompt…
Good product descriptions and prompt delivery ervice
26 czerwca 2024
Odpowiedź od Agrigem
Thank you for your feedback John - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Exceptional delivery
Product is competitively priced but the big plus is time to deliver. Ordered and courier delivered to central Scotland in less than 24 hours. Very impressed
4 lipca 2024
Opinia niezależna
Odpowiedź od Agrigem
Thank you for your feedback Harry - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Good communication throughout with…
Good communication throughout with speedy delivery and a great price for a tried and trusted product
26 czerwca 2024
Odpowiedź od Agrigem
Thank you for your feedback Mark - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your feedback Jeff - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Great service product & price
27 maja 2024
Odpowiedź od Agrigem
Thank you for your feedback and giving us a 5 star review. We are delighted that you think our products and service a great - thank you again - Regards Customer Experience Team
They always have what I need and the…
They always have what I need and the option to get next day delivery too. Perfect service every time. Thank you ⭐️⭐️⭐️⭐️⭐️
27 maja 2024
Odpowiedź od Agrigem
Thank you so much for taking the time to let us know about your experience and giving us a 5 star review - We really appreciate the feedback - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your feedback Vanessa - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Perfect….quick delivery and much better…
Perfect….quick delivery and much better buying bulk
20kg of growmore.
Will use this company again…Five stars from me👍
27 maja 2024
Odpowiedź od Agrigem
Thank you for your feedback Steve - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Great product great service and value…
Great product great service and value for money !!!
27 maja 2024
Odpowiedź od Agrigem
Thank you for your feedback Kelvin- we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
I ordered
I ordered, the price was good, it arrived, I didn't have to think about it beyond ordering.
27 maja 2024
Odpowiedź od Agrigem
Thank you for your feedback - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Outstanding customer service and expert advice
I recently purchased some lawn fertiliser from Agrigem, and I couldn’t be happier with the experience. Their customer service and technical advice are second to none. I spoke to a very knowledgeable and helpful person named Dave, who guided me through my purchase and answered all my questions with great expertise. It’s rare to find such excellent support these days. I’ll definitely be returning to Agrigem for my future lawn care needs.
14 maja 2024
Opinia niezależna
Odpowiedź od Agrigem
Thank you for your feedback James - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Impossible for the last 48 hours to…
Impossible for the last 48 hours to place an order using either a debit or credit card. Agrigem blame Barclays. I spent too much time trying, rang and complained in a polite way explaining the wasted time on numerous occasions in the last two days. No goodwill offer, they provided no solution apart from a Profitma and me maki g a BACS payment
9 maja 2024
Opinia niezależna
Odpowiedź od Agrigem
Good afternoon, I do apologise for this, we had some technical issues last week which was so frustrating for all parties and we are very sorry that this one off problem happened. We worked hard to offer some payment solutions but these were very limited and again not at all the choices we can usually offer. The good news is that on Friday 10th all systems were all back up and running. Kind regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your feedback Jaq - we appreciate the time to review our products and services - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your feedback Brian - we appreciate the time to review our products and services - regards Customer Experience Team
Odpowiedź od Agrigem
Thank you for your feedback Paul - we appreciate the time to review our products and services - regards Customer Experience Team
Cannot trust this company
Delivery driver caused damage to our property by reversing over a kerb edge to attempt a 3 point turn rather than reverse around the bend in the road. Never even got our of the van to check if he had caused any damage. We now have a broken kerbstone and a couple of loose ones. I emailed Agrigem on the day of this incident but they have not bothered to reply.
8 kwietnia 2024
Opinia niezależna
Odpowiedź od Agrigem
good afternoon, I am so sorry to read this - I have not seen any correspondence to the delivery & damage - can you re send this please to customerservices@agrigem.co.uk and I will take this action to resolve for you - regards Customer Experience Team
The worst couriers DX Express
You really need to change your delivery couriers. From Tuesday 2nd April through to Friday 5th April we had emails and texts to say our parcel was being delivered every day. Had to rearrange every day so we would be in only to be let down by DX express each time. Finally delivered on the Friday, completely wasted our time and when carriage costs so much these days you would expect a much better service!
2 kwietnia 2024
Odpowiedź od Agrigem
Hi Karen, Thank you for your feedback. We have passed your case onto DX courier, but we appreciate the feedback from you and we are sorry you have had a bad experience on this occasion. Kind regards Customer experience team.
Doświadczenie Trustpilot
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