affidea.ie Recenzje 

Exelente profesional, Doctor Villamon Traumatología y ortopedia en Tecma, muy atento implicado con su paciente tanto en la previa a la cirugía con las explicaciones Y luego en el pos operatorio también. Lo recomiendo mucho porque a nivel humano y profesional es exelente.

He escrito varios correos, llamado muchas veces y nadie responde.
Cada vez me dan un correo diferente y el problema sigue sin solucionarse.
Muy mala gestión y falta total de atención al paciente.
Imposible contactar con ellos: nadie responde a nada
Después de más de un año con un problema en la aplicación, sigo sin recibir respuesta a ninguno de los correos enviados.
He llamado en múltiples ocasiones y cada vez me dan un correo distinto o me pasan a otro departamento.
Nadie sabe nada y nadie se hace responsable.
Lamentable gestión para una empresa que trata con la salud de las personas.

The worst managed service in the country . Ten days waiting for urgent xray (post op in US) nine year old and every time I called they couldn’t tell me where referral was or if it even was received. On the tenth day, I was informed they needed more details from consultant. Still no Xray.

Clinica en Torrent(valencia).
Va de mal en peor, aplicación que no se puede obtener el informe medico. Hay que solicitarlo por escrito. Atención mala.
Ya me ocurrió con una RNM, tuve que acudir de nuevo para repetir RNM y tardaron semanas en hacerme llegar el resultado vía email que encima no le sirvió al medico.
Resumiendo, un total desastre esta clínica.
Pensaba que al cambiar de ATENEA a AFFIDEA iba a mejorar, pero no ha sido el caso.

I was finally logged into their so called *PORTAL*
For 3 days I was trying to register or log in and the red text said: It appears you are having trouble logging in to our portal. Don’t worry, if you don't have an appointment yet, we have your referral letter and one of our agents will contact you to make one soon. If your appointment is already scheduled we are looking forward to seeing you in the Affidea clinic. Finally my wife was accepted after our GP made few contacts for us.
And this morning we were taken in. The unit was setup in a shipping container on a corner of a medical centre. Looks like a temporary facility in a war zone!!! Not a very friendly approach from the start.

Parking shambles.

If u take one piece of advice today, under no circumstances book this location for your scan.
I ended up here as vhi cover their CT scans 100%, so transferred the service from the Beacon, which was 75%.
There are 3 patient car park spots. No joke.
A security guard sent me around to a Luas car park which was completely full, warning me about APCOA clamping left right and centre.
Dundrum shopping centre is the next option, or a housing estate in balally up the hill around the corner. 20mins driving around, trying to find a spot.
Theres a 2hr fast required, but my scan was 9.40 so hadnt eaten this the night before effectively. Im a diabetic, managing sugars, but had to run down from 10mins away - arrived 30mins late, sweating, flustered, angry, and watching for a hypo.

Staff were fine, receptionist just shrugged, reception area is wide open so just hope u dont meet anyone u know i guess, meanwhile out the window i could see apcoa circling like vultures.

Heading off on my trek back to the car in the rain, on the way out I hear the next poor punter starting off the rigmarole with the security guard all over.

Horrendous experience.

Visited for an MRI at a location in a shipping container with zero privacy in terms of patient information. The waiting room is the size of a small hallway in a house, meaning that everyone can hear you recounting your personal details, whether you have a contraceptive coil, previous MRI history etc. to the receptionist. I was en route in plenty of time for my appointment and they called me while I was on the way to see 'how far away' I was as they'd had a cancellation before me. Arrived in plenty of time for my appointment time and was rushed through check in and changing, and they were displeased I needed to use the toilet before going in for the scan. Receptionist was visibly unwell with a bad cough and wasn't wearing a mask (in the shipping container with little/no ventilation). Go for an appointment at one of the larger centres if you're hoping for some professionalism.

I received a message yesterday to say they have received my referral. I phoned today to make the appointment to be told that it will take ten days to process before they can make an appointment. And then the lady I was speaking to just put the phone down.

I was told that my blood results would be ready at a specific day and time, when I went to pick up them up I was told that they weren't ready. And besides this, I couldn't figure out how I was charged.

Today I receive a call to say my CT appointment today is cancelled as a nurse is unwell. Appointment was made 8th September, this is 9 days later. The CT cost me €405. I've been offered Tallaght on Friday late afternoon as an alternative. My wife and I have booked leave to make this appointment today and were due to travel from Dundalk. It was a struggle to make arrangements for our children to be collected from their schools today, and we're being asked to do the same all over again now for 2 days time. It's not acceptable. I fully intend to take this complaint further. I wouldn't recommend Affidea to anyone.

Horrible. Desde que han cambiado es mucho peor.

I had an apt today for a scan. Left home 2 hours before the apt time to travel a 45 minute journey.
Unfortunately I got caught up in a serious crash and after 30 min sitting in traffic nerves set in so I called to let clinic know I could be a few minutes late. Guy on phone took no details and hung up . After another short while I called again got a nice girl who said she would inform clinic . After one and a half hours sitting in traffic I called again to see if I could get a later apt as I knew I wouldn't make it in time. This time guy on phone said there were no later appointments after trying to explain the whole situation he said I would have to re book AND repay. Okay that's their policy I get it but no give for my. Circumstances . He was more.concerned in getting my card details for a further payment anxious enough about having the scan but then to have soneone more concerned in taking payment not an once of empathy disgraceful would give no stars if i could

Antes Affidea Torrent era Clínica Atenea, y tenía mi usuario y contraseña, guardaba citas, informes etc... AL cambiar, no pude acceder al usuario. Envié mail hace 6 meses, llamé... y entendía que el cambio requería tiempo. Y esperé. Aún hoy, 6 meses después y varios mails y llamadas no puedo acceder, no puedo dar de alta otro usuario porque es el mismo mail y no me deja recuperar la contraseña. Lo peor es que nadie sabe decirme nada, nunca me contestan y no se soluciona. En fin, una gestión de datos nefasta. NECESITO acceder a mis informes médicos del año pasado y no puedo.

The 1 star goes to the staff who carried out the scans. They were lovely and helpful. However, the appointment booking team behaved with me like scam artists on commission as if they were employed by the team from the Wolf of Wallstreet. Their advice, lies and assurances caused my Insurance to be invalidated, and Affidea profited at my expence to nearly €700. When I spoke with the team afterwards I found the staff to be typically very very rude, one of which hung up the phone when I asked to speak to a manager. The Quality team (2 members) that I spoke with were useless and not very understanding or helpful. Although the first Quality person that I spoke with said she would speak with the team and advise them on such matters, I do not believe that this happened. Also, in confirming that retraining was required, she indirectly confirmed that I was wronged, but with no financial compromise being offered, this was meaningless.

I had an MRI this morning in tallaght . From start to end lovely staff . I was a little nervous and they settled my nerves. Just received my images through their app. Very impressed

I got an mri appointment with a private hospital through my GP so it was free. The appointment is for next week. Today Affidea rang me and tried to say my appointment is cancelled but I can book another one with them as I will be put on a long waiting list if I don't look for a new appointment with Affidea. Of course this would cost 200euro. When I kept asking questions they told me to ring the private hospital which I did and my appointment was not cancelled after all. I would advise anyone to steer clear of a company that does that.

My experience with affidea was really good staff where really nice I had an ultrasound and they were very efficient and friendly I attended the one in the old meath hospital in dublin 8

If I could give them zero stars I would. They never shared the link in order for me to access my scans and after talking to customer service who are so rude and unhelpful I still don't have the link to my phone or email and I have a consultants appointment which I have been waiting on for months. Such a joke. Single handedly slowing down the medical system with their poor service.

Excellent Service from Start to Finish
I visited Affidea in July 2025 following injuries from a fall.
From the time I arrived, the two staff working on reception were kind, attentive and did everything they could to help.
Once the appropriate forms were filled, I was immediately seen by a lovely nurse, Roisín who was a real credit to Affidea and to the nursing profession - caring and really put me at ease.
I was assessed by Dr Elbagir Mahmoud and referred for a scan. The scan was performed by two wonderful radiologists, and read by Dr Elbagir, who was funny but very professional, helping to calm my nerves.
The entire experience took less than 1hour 20 minutes.
I left feeling so much better, having gone through a very traumatic day. I want to give a huge thank you to all the staff at Affidea Cork. They could not have done any more for me yesterday.

I injured my knee a few months back and decided instead of waiting for months with the public sector I would use affidea (swords) for my MRI. I got the scan over 8 weeks ago and I was told everything would be sent over to my GP soon( report, scan disc ect) . I rang my GP 2 weeks ago to check everything was in place and I could collect it. They said they hadn’t received anything bar the report which I already had . So giving that I rang affidea immediately and requested it to be sent to my GP ASAP, which they apologised for the near 2 months delay and assured me everything would be sent over that day. Fast forward 2 weeks Now the day before the consultation, no disc has been sent and when I rang and asked them to have a copy ready for me so I could collect it they had asked me to pay for the copy?????? Was the €305 for the MRI not enough? considering they haven’t sent over the disc you would assume they would just hand it over no charge. They have delayed my surgery by at least a month so far and it could be more, depending on how the surgeon feels about proceeding without all the relevant scans and report. I will be taking this further as they have extended my time out of work by far too long