American Eagle Outfitters Recenzje 490

Dumb ass company has gone woke! Wouldn’t be buying their shite anymore!

Sadly Hollister have stopped making the kind of jeans that I like so I resorted to American Eagle UK, however, that was not a smart move.
American Eagle used to be amazing (15 years+ ago, yes you had to pay customs but that was it and the quality of all the items were amazing). Now, the delivery takes forever and you have to pay for the returns (about £3) and even once received in their warehouse, it can take another 10 business days to get a confirmation of a refund - which I am still waiting for as it’s “only” been 8 business days….

I think that way of returning items and running a business isn’t viable anymore and it will die out.

Their customer service just repeat themselves and there is no actual support offered. It’s not a business I want to be using again and unless you are an extremely patient person and you enjoy their items, I would suggest to avoid. Fingers crossed Hollister brings back the items I need because I am not cut out for some mom jeans or flares….

Delayed 5 days the delivery and I wasn't in Germany anymore and had to return and had to pay the 3 euro fee anyways because support said it's not their problem and didn't issue the label for free. Honestly the bad reviews here make sense and it's a pity that the Europe branch of AE is 100x worse than the USA one. Would not recommend and would not buy again - other north american brands like Hollister and Abercrombie do a much better job in Europe.

I washed something one time and it fell apart. You’re just stuck with it to throw in the trash. They won’t give you your money back or do an exchange, even though I had just bought it.

NEVER SHOPPING HERE AGAIN. ORDERED SOMETHING FROM THERE ONLINE STORE AND THEY SAID THE PACKAGE HAD SHIPPED BUT ABSOULTLY NO UPDATE SINCE THE 10TH AND THEY TOOK MY MONEY AND TOLD ME I HAVE TO WAIT UNTIL THE 24TH FOR A REFUND THEY SAID THEY STILL MIGHT SEND IT. TO BAD I REALLY LIKE THERE PANTS, GUESS ILL JUST LOOK AT THE THRIFT STORES FOR THEM AGAIN CAUSE THATS WHERE I FOUND THEM THE FIRST PLACE.

Bin nach der medialen Kampagne auf AE aufmerksam geworden und als ich gesehen hatte, dass im Sale Hosen zu teils 20€ zu haben waren, musste ich zuschlagen.
Erst danach habe ich die ganzen negativen Kommentare gelesen und war erst verunsichert.
Letztendlich bin ich aber zufrieden.

Nach der Bestellbestätigung kam erst leider gar nichts. Mir ging es dann wie vielen hier, dass eine der Hosen storniert wurde, da nicht mehr vorrätig.
Der Betrag wurde aber schon direkt bei der Rechnung / Abbuchung von PayPal berücksichtigt und für mich damit verschmerzbar.
DIe Lieferung war mit ca. drei Tagen auch sehr zügig.

Auch bei meiner Retoure lief alles glatt.
Dass man bei einer Rücksendung 2,99€ zahlen muss stand ja in den Rückgaberichtlinien, daher verstehe ich die negativen Kommentare diesbezüglich nicht.

Ca. eine Woche nach Abgabe der Rücksendung habe ich dann auch von PayPayl die Info erhalten, dass mein Geld zurückbezahlt wird.

Daher würde ich zukünftig wieder bei AE bestellen.

I placed an order on 8/10/2025 and was sent a notification that my items where shipped 2 day with FEDEX. Today I am told they have no idea where or when the package will be actually sent but in 7 more days they will investigate it.

Although not a big jeans wearer, i do own a few pairs of Japanese denim and as someone who has never found the right fit in Levis i decided to try American Eagle.
Seeing all these bad reviews i felt it was only fair to share my experience which was completely positive.
The jeans arrived on time and the slim fit were a perfect and comfortable fit without feeling tight. The denim was soft and flexible. So for me AE are 10/10
No comment regarding their advert and i am completely against any form of racism.
I don't believe a company this large which probably employs all races is racist either.

Yuck. As a white woman, I’ll never buy from them again and will unfortunately be too embarrassed to ever wear my AE jeans again too! The recent advertisement of Sydney Sweeney looks as if it was conceived in a room full of old perverted white men. I don’t know where the funny side to racism is but I know I didn’t see it. And then for them to use women’s jealousy as the reason.. buddy we got at least three girls working at maccas right down the road that look 100 times better than her, it’s not that.. it’s the white supremacy, smh.

Awesome company love their latest ad as well highly recomment

Livraison ultra rapide, jeans au top et conformes à la description. Confortable et de qualité.

I love that AE carries larger sizes. My favorite pieces are their oversized beach button down shirts and their tank tops.

Excellent quality . They are brilliant jeans. You've found a new regular customer

I will never do business with this company again I will never ever by any of my granddaughters clothes from the store again racist MFS.. disgusting vile and repulsive.. Genes. Jeans. We all know wtf ur saying!!! I will continue to spread the word none of my family or friends are buying from this company.. I never thought I would see the day that American Eagle would be racist that's my humble opinion from their ad.... have the day you deserve

The store has actually gone so downhill in quality, and the women’s marketing is now geared towards straight white men. Disgusting, never buying from again.

Bought two pairs of jeans online, both the exact same size and both the same as I have purchased many times before.

Pulled the tags off and upon trying the second pair on realized it was an inch shorter than the others. They both list the same size on the tags but one is an inch shorter

Went into the local store to show them the difference in sizes and they refuse to exchange because the tags had been pulled off. I have the order confirmation and tags with me but they refused.

They told me to call customer service which I did, and they simply told me the exact same thing. They refused to exchange them because I had taken the tags off. I will never purchase another item from that store again. I've purchased probably 40 pairs of jeans for myself over the years, and I will be telling everyone I know stay away. The fact that they do not stand behind their garments, and they refuse to exchange a clearly defective garment is insanity. I promise this company will be around long with this type "service"

American Eagle ISN'T very American anymore. I can't understand the customer service workers because they aren't American !! And it's harder to find anything that's NOT POLYESTER!! Did they sell out to another country?? I've been wearing these clothes for 40 years too Sad they suck!!

Helaas dezelfde ervaring als heel veel anderen. Bestelling met meerdere artikelen geplaatst. Bij de levering bleek er een ander artikel geleverd te zijn als wat ik besteld heb. Contact opgenomen met klantenservice en moest foto’s opsturen. Heb dit tot 3x toe gedaan, zowel van het onjuist geleverde product als afbeeldingen van hun site van het bestelde artikel. Heb meerdere mailtjes ontvangen dat klantenservice wacht op mijn foto’s terwijl deze 3x opgestuurd zijn, daarna heb ik nog een aantal andere mailtjes gestuurd met de vraag om op mijn klacht te reageren maar complete radiostilte. Geen enkele reactie vanuit AE. Nog niet vaak zo’n slechte klantenservice meegemaakt!!!