American Eagle Outfitters Recenzje 490

Ich habe zum ersten und letzen mal hier bestellt. Ich habe bereits 2 mails a den kundensupport geschickt aber bis heute keine Rückmeldung erhalten Rücksendung ist daher nicht möglich, heisst auch keine Gutschrift. SAFTLADEN!!!

I’m surprised how many negative reviews there are for AE, especially as many of the issues mentioned are due to the delivery service. I’ve ordered clothing online from AE several times over the past few years, and have had a good experience each time. Returns were very easy, and my refunds were processed quickly both times. I live in the Rockies in CO and am hours from an AE store, so I’m glad I can order online with confidence.

Ordered in Jan. Missed delivery as I wasn't home. Redirected parcel to local post office, never got the email that it is ready for collection. Was told by Royal Mail (UK) items are returned to sender after 14 days. Contacted AE customer services, Denise couldn't find the package, 'escalated to the department for further investigation' and will get back to me in '3-5 business days'. It's almost been 2 months since paying, never received any updates, parcels or refund. Still waiting. Denise has stopped replying to emails. Lost too much money and time on this. AVOID AT ALL COSTS.

I walked into the Deer Park Outlet Store 02236 between 5:25pm and finished by 5:45pm. As I began looking through the racks to purchase items I was met by the first employee to whom asked my 13yr old son and I if we needed help as she bypassed. However, I continued to shop and picked up two tee shirts than headed to the counter to purchase. I'm 3rd in line at checkout. As I stood there waiting I noticed the manager Louis walking out the employee entrance with a young man to whom walked straight to me. The young man immediately asked if he can remove my censors (I declined) and I politely asked why aren't you asking the people in front of me with loads of clothes on their arms? He stood by in confusion and I'm positive Louis was speaking to him in his ear. However, I proceeded to wait my turn to make the purchase. Once again to engage in such a non-inviting atmosphere under Louis management is super uncomfortable. I'm being harrassed and discriminated against at this point by Louis and it needs to stop. I'm continuing to feel targeted when going into this establishment and have the right to spend my money wherever I choose without feeling targeted by Louis and his staff. While at the counter I noticed Louis and the your man by the employee entrance chuckling. Louis shouldn't be giving power to dictate where one (myself) can or cannot shop. I will continue to shop where I choose to. I documented yesterday's encounter and will continue to shop there and document every visits of Louis continuing to discriminate against me and harass me until I have enough evidence to file suit against this establishment if Louis behavior continues

De broeken zijn prima, maar de klantenservice en het retourneren zijn waardeloos. Ik wacht al ruim drie weken op een bevestiging van mijn retourzending en teruggave van het resterende bedrag. De klantenservice verwijst slechts naar de FAQ en vraagt om handmatig nogmaals alle gegevens te mailen die ook al in het retourportaal zijn ingevuld. Gedaan, maar daarna geen reactie van de klantenservice meer ontvangen.

Falsche Hose geschickt und Geld für die retoure nicht zurück bekommen

Was für ein Saftladen. Das Management ist hier wohl nur noch asozial. Lieferungen nach Deutschland wurden abgeschafft, Kontakt hat man nur noch mit schlechter KI und bekommt immer wieder die gleiche falsche Antwort. Nach vielen Jahren als Kunde habe ich mich entschieden, hier nichts mehr zu kaufen. Die europäischen Webshops haben ein unsäglich schlechtes Sortiment. Also ich würde so ein Management einfach feuern…

Shipped half my order from America when I specifically ordered from the Canadian site, and refused to cancel the order when both packages pf items were still sitting waiting for carrier pickup IN THEIR AE FACILITY 5 days later.

Worst Experience
I have never ordered from such a bad site. The customer service is the worst sh i t ever. I’ve ordered some pants in November it’s currently mid January. I received a sweater instead which they made me send back, and they told me I’d get my money back as soon as they had received the sweater. And that is now a month ago. I’ve heard nothing more from them and they haven’t done anything about it. I’ve talked with many different workers from there and none of them have managed to do sh i t about it. Don’t order from here unless you want to loose all your money.

Returned pants and never refunded the 900 euros they owe me!!! Do not order from this brand. They will not contact me or email me at all.

Zeer slechte service!!! Geen service dus !broek besteld kreeg een compleet andere broek en maat en moest het zelf allemaal naar regelen

Nachdem ich meine Bestellung getätigt hatte und etwas zurücksenden wollte, bin ich erst auf diese Internetseite und die Bewertung gestoßen und hatte schon Angst -.-

Bei mir lief alles problemlos!
Online die Rückgabe angemeldet, das Label angebracht, die Ware zurückgesandt. Ein bisschen Sorge hatte ich, weil es über Hermes sehr lange gedauert hat und der Sendung Status sich nicht mehr verändert hat. Das Geld ist aber zurück auf die Kreditkarte gebucht worden. Die Bearbeitungszeit (Anmeldung der Rückrücksendung bis Geld Erhalt) hat circa 10-14 Tage gedauert.

Bestellt habe ich über die „deutsche Seite.“

I love these pants for work,I’m a manager at hobby lobby.but the same problem keep happen with the rips by the pockets now on all of them.I love them and keep order because of the length also.disappointed and they’re too expensive also to not to last

Einen Monat nach Rücksendung noch immer kein Geld zurück erhalten. Kundenservice wollte sich kümmern, aber passiert ist nix. Hier nicht bestellen!

I ordered a package with Apple Pay, got charged and never got a confirmation. After a week, the money was transferred back to my account.

Since I had my money back I thought, I’ll try again, this time on my creditcard. Ordered and received the package. A day later, I received another package.

Turns out American eagle charged my debit card again (without consent) and send the package. Still no confirmation so can’t send it back.

Repeatedly reached out to customer support. They send an email back with more questions, which I answered, and never got a response again.

Terrible, will never order again.

Horrible shipping! Shipping company lost my items twice, but "accidentally" closed out both items saying they had been delivered. (confirmed via a call to the shipping company). AE refuses to refund my second order saying they already provided a refund once. No one in Customer Service can help. Horrible service. I will never order from them again.

I never even got my package. I ordered July 19th. The items are now gone from the website too so I couldn’t possibly even re order them. When I click the tracking number it says number not found. How does a company this big not send me my items I paid for???

I was there today to return an item I sand in the line the said line start there is a Spanish woman who is the manage has a tone of voice on when the said next I was next tge cashier is a Spanish guy he said ohh I have to take the Spanish girl then you so I said I am first one cash who bored the line now beacuse is your skin tone and I am
Indian you telling me I have to wait no way this is the second time this happens tyere and the manager ready to fite beacuse she is Spanish like them I said to her you need to find out and put a sing where the line start and don’t have a tone of voice of me she ready to fite this kind of beahavour should not tolerated by a manger and I told her this is races any one can see it I would never go back to this store I was treated as races these Spanish people think the are bully especially when the work some where and has a position this is not tolerated she should be polite and nice she is ready to fite I would like a feed back if this beacuse am very upset about the behavior as a manger

Ninety percent of what my husband and I wear is from American Eagle and Aerie. I’m enrolled in Real Rewards, and I get the best deals. Having the app and getting notifications of sales helps too. I put things in my favorites and check every now and then to get the best prices. I love the clothes, great quality and so cute. I love that I can order and if it doesn’t work, I can run it over to one of the stores and return it. I will buy from the stores when possible, they just have so many more items and sizes online. As for the shipping, early this year, AE changed shipping companies and one was really slow. They changed again, and now I get my orders really fast. Great company!!!!

Retoure laut sendungsverfolgung angekommen.customer service weiss von nix und ist nicht in der Lage zu recherchieren!definitv dort nicht bestellen!!