ACS Courier S.A. Recenzje 

Just one delivery attempt, obviously late, and the parcel was sent back to the sender and on the next day impossible to return to me, the pseudocompany impossible to contact, one star is too many

Πηρα αδεια απο την δουλεια για να περιμενω την αποστολη και ο οδηγος εφτασε μεχρι κατω στην εισοδο και επειδη μιλουσα στο τηλεφωνο και δεν το σηκωσα, δεν βγηκε απο το αυτοκινητο να χτυπησει το κουδουνι. Χειροτερα απο δημοσιο

La peggiore esperienza della mia vita. Ho 60 anni e vissuto in buona parte d'Europa e del mondo. Lavorano non male, peggio. Non lavorano. Ho atteso una consegna dall' Italia. Vivo in campagna e non ho numero greco. Ho chiesto di lasciare il pacco dietro al cancello, non hanno voluto. Ho chiesto di inviarmi un messaggio tramite Viber, app molto usata da tutti in Grecia, non hanno voluto. Ho chiesto di inviarmi una mail appena il corriere si trovava davanti al cancello, non hanno voluto. Tutto perché non ho un numero greco. Pet cui la Merce è tornata in Italia e non ho nemmeno ricevuto il rimborso per la Poliy del mittente. Comunque vedo che non sono l'unica ad avere avuto un' esperienza negativa. Praticamente 99 commenti su cento sono 1. Se ci fosse stato zero lo avremmo messo tutti.

Οι οδηγοί συμπεριφέρονται αντιεπαγγελματικά. Δεν φτάνουν ποτέ στην πόρτα και βάζουν αιτία πχ δεν υπήρχε κανείς να παραλάβει, δεν υπάρχει κουδούνι κλπ κλπ…. Έχω κάμερα και τους έχω ενημερώσει για αυτό αλλά και οι άνθρωποι στο τηλεφωνικό κέντρο είναι αγενείς και πολλές φορές κλείνουν το τλφ ενώ ο πελάτης δεν έχει τελειώσει την συνομιλία και δεν έχει πάρει απάντηση. Πώς να μην εξοργιστώ αφού έχω κάμερα και δεν έρχεται κανείς και βάζουν αιτιολογία που δεν ισχύει ; Σήμερα ο οδηγός στην δεύτερη προσπάθεια που απαίτησα στο τλφ κέντρο είπε έβρεχε και δεν κατέβηκα απλά κάλεσα (ΔΕΝ ΕΛΑΒΑ ΚΑΜΙΑ ΚΛΗΣΗ ΟΥΤΕ ΜΝΜ ΠΟΥ ΙΣΩΣ ΚΑΙ ΝΑ ΜΗΝ ΕΙΧΑ ΣΗΜΑ)….. είναι μια εταιρία που δεν είναι αξιόπιστη τέλος ….. πλέον όποιο κατάστημα συνεργάζεται με την acs απλά θα το αποφεύγω ….

The worst delivery company in Cyprus by far.

They came to my building to deliver a parcel, got out of the car and walked to the door, didn't bother to buzz the flat, and left an "urgent notice" that they were unable to deliver.

Had they attempted to actually deliver, they would have succeeded, as I would have let them in.

Furthermore, they are unreachable by phone, which is probably due to the fact that they are aware of their inability (or in this case unwillingness) to carry out the one service they offer, and would rather not have to deal with customer complaints.

Απαράδεκτοι !!! Κοροϊδεύουν στέλνουν μηνύματα ότι δεν βρήκαν τον παραλήπτη … απατεώνες !!! Μόνο κούριερ δεν είναι !!! Ντροπή τους !!!

I send a small and Light packet from Rhodes to Holland on 28thnof January, costs 53 euro!!, after now 14 days the package still is not delivered..no messages, no track and trace. I would not use again!

Η εταιρεία είναι ο ορισμός της ταλαιπωρίας και του "δουλέματος" των πελατών της. Είμαι παρών και το δέμα δεν παραδίδεται με αιτιολογία απών. Δέχομαι κλήση με μήνυμα " Παρακαλώ περιμένετε για να συνδεθείτε με τον διανομέα" και μετά από ένα λεπτό σιγής η κλίση τερματίζεται. Προσπαθώ συνεχώς να επικοινωνήσω τηλεφωνικά και μετά από 5 λεπτά αναμονής η κλίση απορρίπτεται. Έλεος ! ! Κλείστε την ή μετονομάστε την σε εταιρεία ταχυταλαιπωρίας !!

CS is a bit difficult to reach on the phone as you need to request a call back. They did call me back, Mrs. Silia, so polite and kind. She should get a raise.

Thank you Silia.

There is no way to contact them. they never deliver on time. Items are missing. Avoid at all costs.

So many times it happened that we got a message from ACS that our package was delivered in Pylos. After a 14 km ride we have to face an impolite attitude from all of the individuals who are present behind the desk.
Stupid argument for not delivering at our house is that we are not on an official road. We life directly at the former national road. Epar. Odos Methoni- Evangelismos.
Why is the mainoffice not taking any action after soooo many negative reviews??
Please, can someone give me an alternative??

Biggest problem is the HR hiring such incompetent and thieving kleptomaniac subjects for delivering parcels. First of all, the ones delivering to your door are problematic, 90% of the times not ringing the bell, not phoning, just leaving the parcel to strangers in the building. And the 10% of the time they just say they came to the address so the system texts me to go pick up after being absent, although I have been waiting and no one rang the bell or tried to find me. Not even a paper notice on the door..
And secondly, the ones that deliver parcels to ACS Smartpoint Lockers are used to stealing stuff from parcels. It has been a few times where the parcel is ripped apart and then put into a locker. Then I go pick up and I see a mess with items missing from my orders..
Totally unacceptable quality of services. Imagine that Elta is closing because ACS wants to take over... ACS has the worst reviews in any platform among all courier companies.
It should be studied on how tf such a company everyone hates is still operational.. Ah let me guess.. They have strong ties with the current party which also has strong ties with the German mafia of Siemens and friends that acquired a big part of ACS..

Hands down the worst courier service, especially for professionals, with unreliable pricing and excessive charges.

Avoid ACS at ALL COSTS. they loose your parcels, customer service never answers the phone, no follow up emails with information about your shipment. You’re just left in a goose chase trying to find things out yourself!

Except the big delay they also didn't delivery the parcel at home. They left it in a locker in another area... I've tried to contact them many times, by chatting with the bot ,by calling them .No response. Next time that I'll see ACS as delivery option I'll not buy

Απαράδεκτοι. Κλείστε το το μαγαζάκι σας για να νλυτωσουμε την ταλαιπωρία !!!!

Indefinite delivery time. No customer service, only robot.

Worst Courrier in Cyprus. Item arrived and cleared by customs more than two weeks ago and they are still waiting to collect and deliver it. It included games for my kids that ‘Santa’ was not able to give them.

The worst experience I have ever had with a courier. Instead of delivering package to the specified address, they delivered package to one of their lockers and given that I was not able to pick-it up from there and was unable to contact the help desk to have the package delivered to the specified address (contacted them five times and was on hold for longer than 15 minutes without anyone answering), they returned the package to the sender!.

The worst. Huge queues