Armed Forces Mutual Recenzje 

Excellent customer service and provided me with solutions to my issues

Thank YOU Megan Penry!!! You quickly answered the question I called about, and then enlightened me on several issues concerning 'Military Survivor Pre-Planning' that I was not up-to-date on. I'll get right on it. So glad I linked up with you. Again, TYVVM.

Megan Henry provided timely, responsive support to make the changes I needed to make. It's a "breath of fresh air" these days to find a person who is so responsive and customer-service oriented.

The experts were very professional and gave me no issues at all

Your colleague, Amy was incredibly patient in dealing with this old man. She resolved my issue quickly and expertly. I gather l’m a junior member of her fan club, but she really excelled in this am’s phone conversation. Most deserving of commendation.

Paula was patient, knowledgeable on what i wanted and gave best recommendations

Ms. Amy Marotto gave me immediate and excellent advice that I was not able to get from any other source.
Understanding the intricacies of the survivor benefit program and being able to explain it in simple terms as a skill most don’t have. I was confused by everything I read until I spoke with Amy. I can now go forward and submit the forms she provided to complete my action with DFAS.

Mr Jacob Mercer's been incredibly responsive, professional, and has helped steer me through the often times confusing paperwork that needed to be submitted. He connected me with other services like VA and DFAS. He would quickly return my calls and answer all my questions. My family was so impressed with AAFMAA that my two military sons have decided to take out their own policies. Thank you for employing such high caliber personnel that genuinely want to help customers.

Very prompt and complete answers to all my questions!

When I first call Keith was the guy I talked to and he was 100% helpful was not pushy just helpful with my ins and also my wife’s ins and I thank him again,This company I would recommend to any veteran.

Just providing great customer service and good communication

The ease of handling my application over the phone was excellent

Easy to sign up for and a very reasonable rate!

I was impressed and very grateful to receive such a caring call from Ms. Marotto. I'm in receipt of the documents you returned to me. That was supersonic service. A heartfelt "Thank You" for the superb service AAFMAA always provided us. It was a very comforting feeling all these years to know that we had such a professional and caring organization supporting us!

Underwriting delaying coverage for my child for a referral that he hasn’t completed. Base the decision of the information that can be provided or offer insurance for children without such a hassle.

I was told in late 2024 that the CAP loan would be open to O5 at the beginning of the year. It has been delayed 2 times.

I had the pleasure of receiving service from a Mr. Carl Vickers today and I couldn't be more impressed. From the moment he assisted me, his lighthearted and funny personality made the experience not only enjoyable but also stress free. He brought a great sense of humor while maintaining a high level of professionalism, ensuring all my needs were met and efficiently.

Amy was very helpful. As I mentioned to my family, my conversation with Amy was the most hassle free interaction I've had dealing with my father and his estate. So refreshing for nice customer service.

Megan Penry is a superstar of customer support! I was unable to download documents from my Digital Vault, so she arranged to get the docs e-mailed to me via a secure link.