After 3 weeks of silence, was told they still hadn't received my item from their main warehouse. Had to go through PayPal for a cancel and refund. Awful communication from this awful company. Avoid.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I strongly urge people not to buy from this company. Delays to order with no ability to provide accurate updates on deliveries. No phone number, and request to cancel order ignored. Order placed... Zobacz więcej
Reakcja na opinię
I found this site through BoardGamePrices in search of a low print board game expansion but noted it had a low Trustpilot score, I was hesitant to order because of this, but gave it a shot anyway. Ema... Zobacz więcej
Reakcja na opinię
Absolute nightmare company to get hold of! A whole month after trying to get a reply from them (no phone number to call 🤷🏻♂️), my item still hadn’t arrived… Finally an email came through saying... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Here at 365games.co.uk, we’ve been building this tight community of loyal customers for over 15 years. We have low prices on a selection of great video games, board and card games and collectables. We also have fast, reliable delivery, meaning you'll want to come back to us again and again! On top of all that, we also have a secure checkout, accepting payments from American Express, Visa, Mastercard and PayPal.
Dane kontaktowe
XBITE HQ, Unit 1, Maison Court, Midland Way, Barlborough, S43 4GD, Chesterfield, Zjednoczone Królestwo
- 0844 414 5296
- contactus@365games.co.uk
- www.365games.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Recently ordered a board game…
Recently ordered a board game expansion. It arrived but had major damage. Was not listed as B grade.
After this, I ordered 2 items which I was emailed ON THE WAY. But never showed up at all with no tracking information. No reply to my inquiry which was sent to a totally different name.
As you can see from the reply they have left here, they state they did respond to my 2 emails but there is nothing in my inbox or spam folder. Bare faced lies. Do not trust this company.

Odpowiedź od 365games.co.uk
Awful.
Awful.
Just awful.
This company also goes by the name of Xbite, and the reviews there are even worse.
I ordered an item which did not reach me in time.
I therefore cancelled the order, which was accepted and I was promised a refund. Much later than planned, the item eventually reached me (when it was no longer needed).
As for the refund, never turned up.
Seems the company has a nasty habit of selling items that they list as being in stock, when they do not have it in stock and yet have the nerve to charge for faster delivery when they know they have no chance of meeting the dates.

Odpowiedź od 365games.co.uk
Poor company
Poor company. Customer services have been OK in contacting but they sold a product that they didn't have then after having my money for a week emailed to say they made a mistake in advertising the product as they didn't have stock so would refund me. They issued a refund for less than I paid so I assume the difference is how they make their money. Would not use them again and would recommend anyone else who wants a decent purchase experience avoid this company like the plague.
Edit to add that the shortfall has now been refunded after chasing and posting here. I'm unsure it would have been otherwise.

Odpowiedź od 365games.co.uk
Etwas umständlich mit dem bezahlen wenn man Premium oder Elite kaufen möchte
Das ist eine sehr schöne Applikation, mit der man Geld verdienen kann. Wären 5 Sterne gewesen wenn es mit den Payment Möglichkeiten nicht nur mit USDT sondern auch mit Paypal oder Paysafecard getätigt werden können, da dies einfacher ist als mit Krypto zu bezahlen.

Odpowiedź od 365games.co.uk
Item was dispatched quickly and arrived…
Item was dispatched quickly and arrived in great condition, despite only being wrapped in plastic. No real complaints about this transaction though. Thank you.

Odpowiedź od 365games.co.uk
Amazing item at a great price and delivered quickly
Item arrived really really quickly and very well packaged up.
I was surprised and astounded how quickly this turned up and very impressed with my whole interaction.
Would highly recommend this company unreservedly.

Odpowiedź od 365games.co.uk
Great price and really fast delivery
Great price and really fast delivery

Odpowiedź od 365games.co.uk
Order elsewhere as they don’t know what they are doing
Not once but twice this company has failed to deliver what they advertised. First time I ordered an Oasis vinyl album they took my money only to inform me a couple of days later that they had priced it wrong and they couldn’t sell it at the price advertised. Today I was informed three weeks after ordering a Bob Marley vinyl album and again taking the money that the product was not in stock despite showing it was. My refund will be on its way in 2-5 days. This company is a joke and I’m only giving one star as I have too. I will never order anything from them again.
Very happy with product.
Very happy with product.
Pre ordered game came for day of release. Price was better than other places and I received additional add on content via email for product day before game arrived. Great customer service. Will definitely be using again
Account terminated without my knowledge
Usually an amazing company that I've ordered from numerous times, but for some reason, my account was deleted without my knowledge, and I'm unsure if my order will be sent.
It's a shame as I like what they have in stock.
Well worth ordering from.
Saw an offer on hot deals for a board game from 365 games. I had heard they had bad reviews... but took a chance as I've used them in the past with no issues.
Game arrived on time, VERY well packaged and in pristine condition.
I will definitely use 365 again.
Would never order from 365games again
Would never order from 365games again. Ordered a faulty item and ended up waiting 2 months for a refund. Contacted their awful customer service so no avail. Opened a PayPal case in the end.
I am pleased with the service I receive…
I am pleased with the service I receive for my pre order, arrived a day early and was cheapest I found. I would definitely use this company again for my reorders
Don’t believe all the bad reviews!
I pre-ordered Final fantasy VII Rebirth from here because the price was the lowest I had found and then read some reviews on here and I’ll be honest I expected to regret my decision because there was a lot of negativity about the company. Much to my delight not only did my game get delivered without hassle it actually arrived a day before release! Therefore I’m sure some people might have had issues before but I certainly haven’t on this occasion and so I will be happy to shop again due to competitive pricing.
No faults
Fantastic site, got my pre-order a day early! Thank you so much, definitely going to be shopping here again
I've never had a problem with 365games
I've never had a problem with 365games, I've only ever used them for pre orders and as far as I can remember have always recieved games either on release date or the day before. Their prices always tend to be either the cheapest or cheaper of the game sites too, so unless anything changes with this they'll be my go to for pre-orders.
Delivery was on the day that it was…
Delivery was on the day that it was released and I was extremely satisfied
Absolutely diabolical!!!!!
Absolutely diabolical!!!!!! AVOID ! Ordered a kettle it arrived faulty did not work sent it back straight away weeks later still no refund and finally after repeatedly sending emails and trying to get through on a live chat that does not work I had a email saying they did not receive it good job I kept the receipt to track it and it said delivered what a joke still waiting to be refunded
Customer service polite and straight to…
Customer service polite and straight to the point, issue resolved in seconds
Doświadczenie Trustpilot
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