365games.co.uk Recenzje 

10 872
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After 3 weeks of silence, was told they still hadn't received my item from their main warehouse. Had to go through PayPal for a cancel and refund. Awful communication from this awful company. Avoid.

Oceniono na 1 z 5

I strongly urge people not to buy from this company. Delays to order with no ability to provide accurate updates on deliveries. No phone number, and request to cancel order ignored. Order placed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I found this site through BoardGamePrices in search of a low print board game expansion but noted it had a low Trustpilot score, I was hesitant to order because of this, but gave it a shot anyway. Ema... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolute nightmare company to get hold of! A whole month after trying to get a reply from them (no phone number to call 🤷🏻‍♂️), my item still hadn’t arrived… Finally an email came through saying... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca gier
  2. Sklep z grami
  3. Wypożyczalnia filmów

Informacje przekazane przez różne źródła zewnętrzne

Here at 365games.co.uk, we’ve been building this tight community of loyal customers for over 15 years. We have low prices on a selection of great video games, board and card games and collectables. We also have fast, reliable delivery, meaning you'll want to come back to us again and again! On top of all that, we also have a secure checkout, accepting payments from American Express, Visa, Mastercard and PayPal.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(10 872)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Recently ordered a board game…

Recently ordered a board game expansion. It arrived but had major damage. Was not listed as B grade.
After this, I ordered 2 items which I was emailed ON THE WAY. But never showed up at all with no tracking information. No reply to my inquiry which was sent to a totally different name.

As you can see from the reply they have left here, they state they did respond to my 2 emails but there is nothing in my inbox or spam folder. Bare faced lies. Do not trust this company.

10 kwietnia 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

Hi Rob,

Thank you for leaving us a review.

I’m truly sorry to hear your item arrived damaged, our warehouse team packages items to the best of their ability to prevent an item from arriving damaged but unfortunately, sometimes the postal services can be heavy-handed.

I can assure you that we have responded to all the emails/contact forms you've submitted within 24 hours, offering a solution for the damaged item and for the parcel that shows as delivered by the courier, however you've confirmed this hasn't arrived.

I have reached out to you again so hopefully this email reaches you and we can resolve all the issues.

Speak to you soon!
365Games Customer Service

Oceniono na 1 z 5

Awful.

Awful.
Just awful.
This company also goes by the name of Xbite, and the reviews there are even worse.
I ordered an item which did not reach me in time.
I therefore cancelled the order, which was accepted and I was promised a refund. Much later than planned, the item eventually reached me (when it was no longer needed).
As for the refund, never turned up.

Seems the company has a nasty habit of selling items that they list as being in stock, when they do not have it in stock and yet have the nerve to charge for faster delivery when they know they have no chance of meeting the dates.

1 listopada 2023
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

Hi.

Thank you for your review.

I am terribly sorry to hear you've had a negative experience with us, please know that we'll do all we can to resolve this including paying for the item to be returned for a full refund.

I've requested further information from you via Trustpilot so that we can get this resolved for you.

Kind regards,
365games

Oceniono na 1 z 5

Poor company

Poor company. Customer services have been OK in contacting but they sold a product that they didn't have then after having my money for a week emailed to say they made a mistake in advertising the product as they didn't have stock so would refund me. They issued a refund for less than I paid so I assume the difference is how they make their money. Would not use them again and would recommend anyone else who wants a decent purchase experience avoid this company like the plague.

Edit to add that the shortfall has now been refunded after chasing and posting here. I'm unsure it would have been otherwise.

8 kwietnia 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

Hi Graham.

Thank you for your recent review.

I'm so sorry that your order had to be cancelled, we did have an issue with the stock on the system and the warehouse. The purchasing manager did try to source your item from another supplier but was unable to so the order was cancelled and refunded.

When the automatic refund went through the postage didn't originally refund which is why there was a shortfall. I do apologize for this and can see it's now been refunded by a member of the customer service team.

IT have been made aware so they can look into why the postage charge wasn't refunded automatically and will get this resolved for future orders.

Apologies again for the inconvenience that has been caused.

Many thanks
365games

Oceniono na 4 z 5

Etwas umständlich mit dem bezahlen wenn man Premium oder Elite kaufen möchte

Das ist eine sehr schöne Applikation, mit der man Geld verdienen kann. Wären 5 Sterne gewesen wenn es mit den Payment Möglichkeiten nicht nur mit USDT sondern auch mit Paypal oder Paysafecard getätigt werden können, da dies einfacher ist als mit Krypto zu bezahlen.

20 marca 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

HI.

Thank you for your recent review.

We're so pleased you're happy with your order and that it arrives on time :)

Apologies that we don't accept other currencies but all our prices are in GBP and this is what you'll be charged in.

Kind regards,
365games

Oceniono na 4 z 5

Item was dispatched quickly and arrived…

Item was dispatched quickly and arrived in great condition, despite only being wrapped in plastic. No real complaints about this transaction though. Thank you.

11 marca 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

HI Neil.

Thank you for your review review.

We really appreciate you taking the time to leave us a review and glad to hear the item arrives quickly and in great condition.

Take care,
365games

Oceniono na 5 z 5

Amazing item at a great price and delivered quickly

Item arrived really really quickly and very well packaged up.
I was surprised and astounded how quickly this turned up and very impressed with my whole interaction.
Would highly recommend this company unreservedly.

22 lutego 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

Hi Ryan.

Thank you so much for taking the time out of your day to leave us such a great review, we really do appreciate it.

We're happy to hear that your item arrived with you very quickly, we do try our best :)

Kind regards,
365games

Oceniono na 5 z 5

Great price and really fast delivery

Great price and really fast delivery

2 marca 2024
Opinia niezależna
Logo 365games.co.uk

Odpowiedź od 365games.co.uk

Hi Tom.

Thank you so much for leaving us a review.

We're pleased to hear you're loving the price of our items and received fast delivery.

We look forward to hearing from you again.

All the best,
365games

Oceniono na 1 z 5

Order elsewhere as they don’t know what they are doing

Not once but twice this company has failed to deliver what they advertised. First time I ordered an Oasis vinyl album they took my money only to inform me a couple of days later that they had priced it wrong and they couldn’t sell it at the price advertised. Today I was informed three weeks after ordering a Bob Marley vinyl album and again taking the money that the product was not in stock despite showing it was. My refund will be on its way in 2-5 days. This company is a joke and I’m only giving one star as I have too. I will never order anything from them again.

13 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Very happy with product.

Very happy with product.
Pre ordered game came for day of release. Price was better than other places and I received additional add on content via email for product day before game arrived. Great customer service. Will definitely be using again

29 lutego 2024
Opinia niezależna
Oceniono na 2 z 5

Account terminated without my knowledge

Usually an amazing company that I've ordered from numerous times, but for some reason, my account was deleted without my knowledge, and I'm unsure if my order will be sent.

It's a shame as I like what they have in stock.

13 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Well worth ordering from.

Saw an offer on hot deals for a board game from 365 games. I had heard they had bad reviews... but took a chance as I've used them in the past with no issues.

Game arrived on time, VERY well packaged and in pristine condition.

I will definitely use 365 again.

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Don’t believe all the bad reviews!

I pre-ordered Final fantasy VII Rebirth from here because the price was the lowest I had found and then read some reviews on here and I’ll be honest I expected to regret my decision because there was a lot of negativity about the company. Much to my delight not only did my game get delivered without hassle it actually arrived a day before release! Therefore I’m sure some people might have had issues before but I certainly haven’t on this occasion and so I will be happy to shop again due to competitive pricing.

29 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

No faults

Fantastic site, got my pre-order a day early! Thank you so much, definitely going to be shopping here again

29 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

I've never had a problem with 365games

I've never had a problem with 365games, I've only ever used them for pre orders and as far as I can remember have always recieved games either on release date or the day before. Their prices always tend to be either the cheapest or cheaper of the game sites too, so unless anything changes with this they'll be my go to for pre-orders.

28 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely diabolical!!!!!

Absolutely diabolical!!!!!! AVOID ! Ordered a kettle it arrived faulty did not work sent it back straight away weeks later still no refund and finally after repeatedly sending emails and trying to get through on a live chat that does not work I had a email saying they did not receive it good job I kept the receipt to track it and it said delivered what a joke still waiting to be refunded

10 lutego 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej