23andme Recenzje 

8076
•
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

6 weeks with no results and I'm getting emails saying they just started extracting DNA....despite the fact that I already went through that starting over a month ago and online I have been (am still s... Zobacz więcej

Oceniono na 1 z 5

They emailed me with a deal to redo their testing on their latest test chips for $99, which could reveal additional information. Since I had done one of the first generation tests years ago, I... Zobacz więcej

Oceniono na 1 z 5

I feel like I have to say something because we spent thousands of dollars for the family to join and that was four of us way back when they first started this no it was six of us and that’s just immed... Zobacz więcej

Oceniono na 5 z 5

I was scared my information was not safe during the company’s turmoil but all is well and it’s better than expected So many ancestry DNA matches alive and located thru archaeological research Rec... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

23andMe is a leader in personal genomics, delivering advanced DNA testing that uncovers your ancestry, connects you with relatives, and provides personalized health insights—all through a groundbreaking and easy-to-use platform.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 54% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(8076)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 251

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I LOVE 23andme

I LOVE 23andme. I am so glad they were able to salvage the company and not go out of business. They continuingly work to improve and refine, their research on DNA ancestry and health. I pay for the yearly premium subscription which is super reasonable so that I always get the latest updates. I especially enjoy the "Historical Matches." Keep up the good work 23and me!

29 października 2025
Oceniono na 2 z 5

I paid for premium or whatever the…

I paid for premium or whatever the higher price deal was. They still hit me to upgrade constantly? I don't even know what I get for what I pay for. And the week after I paid the premium subscription I read they had filed bankruptcy? I still get hit for more money way more then I receive information. To the point I blocked their emails. I'd rather sign in and look at my results then open 100 emails with nothing but asking for more $$$

29 października 2025
Logo 23andme

Odpowiedź od 23andme

Thanks for your feedback. We're here to help. Please give us a call at 1-800-239-5230. Our Customer Care Team is available Monday to Friday from 6am to 7pm Pacific Time and Saturday to Sunday from 8am to 12pm Pacific Time.

Oceniono na 3 z 5

Update Review

The overall ethnicity (ie. British and Irish) was a good improvement. 93% British and Irish seems right and actually matches other tests. But breaking down the regions into countries seemed a little off. I lost 2 of my close communities with a country as well (Ireland). I do have at least some Irish ancestry (other tests pick it up.) I had, but lost, Central and Southern Ireland and Southern Munster as close genetic groups. I also lost my distant Ireland and England genetic groups. And my smallest percentage (Wales) has a "very close community". Overall semi better, but I now only have ONE genetic group (excluding additional genetic groups in the US) with a premium. I upgraded to premium to see more genetic groups, which seemed pretty accurate before the update.
My nearly fully Czech brother-in-law has a VERY small portion that isn't Eastern European. He did receive good Czech and Slovakian groups, but he also received about 6 English genetic communities.
I only have one genetic community and I'm 93% British and Irish.
The overall British and Irish percentage seems more realistic for me, but some regions seemed better before the update.
I honestly liked it better before because it wasn't overly specific, so I could put it together using my knowledge of my family. I gave it a 3 but technically I'd say a "strong 3 going on 4". I've always enjoyed the layout and how 23andme utilized maps though.

28 października 2025
Oceniono na 1 z 5

I gave a one star because since I…

I gave a one star because since I originally set up an account I have not been able to go back online. I have contacted customer service with no help. So I have never been able to see my results and your company were unable to help me see my results online or email me a copy of the results

29 października 2025
Logo 23andme

Odpowiedź od 23andme

Thanks for your feedback. We're here to help. Please give us a call at 1-800-239-5230. Our Customer Care Team is available Monday to Friday from 6am to 7pm Pacific Time and Saturday to Sunday from 8am to 12pm Pacific Time.

Oceniono na 5 z 5

My 23andMe Experience

To date, I've had a great experience with 23andMe. I've learned about many DNA relations. Unfortunately, there are no records for direct relatives before me. They have passed on and left no records behind.

29 października 2025
Oceniono na 1 z 5

I have been locked out of my account…

I have been locked out of my account for months for no reason and I can’t get back into it no matter what I do

29 października 2025
Logo 23andme

Odpowiedź od 23andme

Thanks for your feedback. We're here to help. Please give us a call at 1-800-239-5230. Our Customer Care Team is available Monday to Friday from 6am to 7pm Pacific Time and Saturday to Sunday from 8am to 12pm Pacific Time.

Oceniono na 1 z 5

Access locked yet 23&me can't give me access

It has been weeks since I've been able to access my account. The customer service folks have responded that my account is unlocked yet I still can't get in with my old password or create a new password. I'm paying for their premium service, and have requested a refund for pmts made since I was last able to access my acct. No response received to refund request.

29 października 2025
Logo 23andme

Odpowiedź od 23andme

Thanks for your feedback. We're here to help. Please give us a call at 1-800-239-5230. Our Customer Care Team is available Monday to Friday from 6am to 7pm Pacific Time and Saturday to Sunday from 8am to 12pm Pacific Time.

Oceniono na 1 z 5

everytime i try to get on 23 and me it…

everytime i try to get on 23 and me it doesnt want to let me telling me that is the wrong password or code etc. it is frustrating

29 października 2025
Logo 23andme

Odpowiedź od 23andme

Thanks for your feedback. We're here to help. Please give us a call at 1-800-239-5230. Our Customer Care Team is available Monday to Friday from 6am to 7pm Pacific Time and Saturday to Sunday from 8am to 12pm Pacific Time.

Oceniono na 5 z 5

Great company

Great company. Love that they keep testing for more and more things. Very happy!

29 października 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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