6 weeks with no results and I'm getting emails saying they just started extracting DNA....despite the fact that I already went through that starting over a month ago and online I have been (am still s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They emailed me with a deal to redo their testing on their latest test chips for $99, which could reveal additional information. Since I had done one of the first generation tests years ago, I... Zobacz więcej
I feel like I have to say something because we spent thousands of dollars for the family to join and that was four of us way back when they first started this no it was six of us and that’s just immed... Zobacz więcej
I was scared my information was not safe during the company’s turmoil but all is well and it’s better than expected So many ancestry DNA matches alive and located thru archaeological research Rec... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
23andMe is a leader in personal genomics, delivering advanced DNA testing that uncovers your ancestry, connects you with relatives, and provides personalized health insights—all through a groundbreaking and easy-to-use platform.
Dane kontaktowe
Stany Zjednoczone
- www.23andme.org
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
So much valuable information to inform…
So much valuable information to inform life choices toward health. Thank you.
Great experience
Great experience. Super happy with all aspects of 23andMe. Would highly recommend!
Service continues to improve
Over time, their methods have evolved, resulting in improved outcomes and more accurate answers. I enjoy using this service and look forward to updates.
Always well presented
Always well presented , understandable and useful information
👍🙋🏿♂️🕺🏻👍💀🫢☺️🥲😍🥸🫡🤥🫤👍🦾🦿👣
23 & Me Research
I like the fact that 23&Me offers more organized research than Ancestry, which has hundreds and hundreds of the same pieces of information . This is frustrating because so many pieces of info should be consolidated. I haven’t noticed that issue as much on 23& Me.
It’s a timesaver!
AncestryDNA is considered to be better
I joined early enough to get a lot of health info.
Find someone else for DNA
When I first joined the Premium membership was supposed to give me the health profile, but since your bankruptcy now you keep trying to get me to pay much more to get what I already paid foe. T his is double dipping. Tell me why did I get the premium in the first place for? Now some things you won't give4 without paying a whole lot more. I also ordered a kit for my cousins birthday, you sent me the email saying something went wrong, when I tried to get it fixed I just got the runaround and she didn't get her DNA done. I gave you her name and address, but you said it was under my name. Of course it was because I bought her the kit as a birthday present. When I spend my money for something I expect the company will honor their commitment. I used to tell everyone how much I love 23& Me and that you were the best out there, now I tell them to go somewhere else. I'll never recommend you again to anyone and this is my last year with you.
Your Apple phone app for 23 and me…
Your Apple phone app for 23 and me stopped working last year or the year before which is why I cannot check my site regularly. I can only access my account by signing in on my computer. A huge inconvenience. I cannot recommend you unless the app gets fixed. The app says that I have no account registered. I felt like I was being pushed to pay again. I will not.
It's very cool to understand one's genetic markers and ancestry connections
I like knowing about my genetics and what I potentially may be susceptible to, if I don't take care of myself properly: if I don't eat right and exercise mainly. I like knowing where folks around the world who share my genetics live. It's so cool! Understanding my genetic markers also opens up opportunities to chat with my doctor about various topics and concerns that maybe can be explored or evaluated further. I'm sure some doctors are tired of hearing from their patients, "Well, my 23andMe results are showing that I have these markers. How concerned should I be? Can you authorize this or that test so I could find out?" My primary care physician is supportive of my desire to understand my genetic markers through 23andMe and never discourages me from asking questions or getting further tests when it may be appropriate. The whole genetic testing process has opened up channels of rational and intelligent conversations with my doctor that I never thought I had before. I'm very happy with 23andMe!
Same old, same old …
Same old, same old. Mostly about where DNA located today—same as Ancestry.com and their “journeys” vs “origins”. Expected more clarity. I still believe based on ancestry and assigned relatives there are calculations error/assumptions/default assignments that 23andme let remain rather than correct them with this new update. Knowing relatives based on maternal connection, which is known, would be useful because 23andme can refine the categories with new technology.
***Health Reports are great though!!!
Finding family
My family tree has been extended beyond belief, with every new update there is a new surprise!
Too much pushing for upgrading the…
Too much pushing for upgrading the services. Almost suffocating. Too too much
very effective
Terrible customer service
Terrible customer service, in fact no customer service would be far superior.

Odpowiedź od 23andme
8+ years & VERY happy!!
I have been with 23andme for at least 8+ years and I love it! I have learned a lot about my genealogy relationships but also quite a bit about my medical. I'm so glad 23andme is continuing!!
Download of DNA raw data
The process seems pretty straightforward. Out of curiosity, it might be good to explain why it takes 2-7 days to prepare and compile a raw data file.
Very through
Absolutely wonderful
Absolutely wonderful. Enjoyed the experience and enjoyed the service that continues with what is paid to. Absolutely wonderful to know everything that you are
Always room for improvement but
Always room for improvement but, still looking really good.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







