Google Recenzje 123

Absolutely the most awful experience, and I'm still stuck paying a monthly subscription fee for Google Workspace because nobody can figure out what the issue is and why my admin email won't link. And to cancel, you have to enter the admin email, but it's not linking, so I'm stuck in a loop. Customer service (who I chatted with for well over an hour) said they couldn't cancel for me, due to security reasons. So apparently, I'll be paying for a service for life that I can't use. Highly, highly disappointed in Google over this. -5 out of 5 if I could do that.

Google Workspace feels like a scam. They keep charging you for an account that hasn’t been used for months, and they don’t send notifications to your main or backup email, so it’s easy not to even realize you’re paying for it. Then, when you finally notice and try to cancel, the process is unnecessarily difficult.

And it gets worse: as soon as you cancel, they cut off access immediately, even if you’ve already paid for the rest of the billing period.

Honestly, it feels like a business model designed to quietly take money from individuals who aren’t actively monitoring their subscriptions. Doesn't Google have enough money, have to rob individuals this way?!

Completely scammed me took money i didnt have to give when i asked for help they said sure first go and cancel ur subscription now theres no way to access help anymore i work with non profit for disabled kids and im feeljng very suicidal rught now after what they did i dont know what to do or how to come back from this

Pur scandale ... ces gens se permettent de prélever de l'argent sur votre carte pour un abonnement que vous n'avez jamais demandé. Sur un mal-entendu ça peut marcher 19 euros par ci 20 euros par là ... tu m'étonnes que ces escrocs se fassent de l'argent... Dorénavant je boycotte google et tous ses employés.. ça suffit les comportements monopolistiques.

Cancelled my membership and still being charged

A breathtakingly, extraordinarily incompetent company that locks people out of their accounts and erases their data against their will because it's too stupid or arrogant to think through the practicalities of how its poorly designed account management processes affect people. Real facepalm material. Heads must roll. People must be fired. This company must be punished.

I am 20 days into a support nightmare that has crippled my business. What began as a minor BAA clerical error has turned into a total failure of service. I have been shuffled through 10+ case numbers, forced to set up temporary domains, and rotate through THREE different Enterprise accounts just to keep my practice alive while Google "investigates."

The "support" is a masterclass in delay tactics. My chat histories are a graveyard of agents asking me the same five questions I have already answered in ten previous tickets. They use "let me look into this" as a scripted way to ghost me for 72 hours at a time, only to return and selectively answer one minor question while completely ignoring the critical technical issues I raised. I was promised a "Concierge Migration" that never happened and billing credits that never arrived. Agents like "Jessemae" and "Asfiyamol" hide behind "business hours" excuses to avoid calling me, yet they send these stalling emails during my active work day.

I have officially lost all faith. My formal Legal Notice of Rescission sent on March 21st was ignored. Yesterday was spent in a grueling attempt to recover "shadow files" from my local drive because Google has frozen my access to critical student IEPs and legal data. I am now forced to hire a private IT professional this week to do the technical job that I pay Google Workspace to do. Google doesn't provide support; they provide a loop of broken automated links and calculated incompetence.

Mon expérience avec Google Workspace a été globalement frustrante.

Le service en lui-même fonctionne, mais la gestion des abonnements manque de clarté. Il est difficile de modifier son offre ou de trouver facilement les bonnes options dans l’interface. Certaines démarches simples, comme passer à une formule moins chère, ne sont pas accessibles directement et nécessitent de contacter le support.

Cela donne une impression de complexité inutile, surtout pour les utilisateurs individuels ou les petites structures.

Je pense que le service gagnerait à être plus transparent et plus simple d’utilisation, notamment sur la partie facturation et gestion des abonnements.

Really concerning that when I tried to apply - the monthly amount then went up. It also says plus Tax but doesn't actually give a definitive answer. Non-existent help and a chatbot that knows nothing! I then read these reviews! How can a company so successful be so bad on this front??! We are a charity who heavily use GDrive currently. It made sense to get workspace. We will now be looking elsewhere unless anyone can give me a good reason for staying?!

It just sucks. And they hide all of the cancel subscription buttons

I cancelled and deleted this service (email, domain and all). Or so I thought so. Then I got an annual automatic deduction from my bank account for $71.01 for the Google WorkSpace that I'm not using (because I cancelled it before!). Now I'm on day 9 of emailing different Google departments, all of which say that they can't help me because 'its not their department,' and I'm redirected to the awful, NOT HELPFUL "Google Workspace Support page." There is no way to talk to anyone, no email address, and I do NOT have access to the admin console anymore or anything at all. It is absolutely the worst customer service ever, and I will never EVER go back to them. They do people dirty after you sign up, so don't do it!

Every single Google Workspace support employee is an outsourced rep who speaks zero English and has zero technical understanding. I truly cannot believe how bad my experience has been with this company, and I will never, ever use them for business email servers in the future.

scam scam scam scam scam scam

Very expensive to cancel.
Not easy to connect with a real person to discuss your small buisiness needs.
I am a start up business - I feel I have been swallowed up by this enormous Shark called Google

I thought I made a mistake that I purchased google workspace because I thought the basic plan includes ai functions with all the google docs, but it didn't. Somehow they managed to mislead me in the pitch.

Then I wanted a refund back from bluehost, the host that hosts google workspace - they said not refund.

Then you won't believe but I failed at the step of migrating my business email to google. Meaning after I waited 3 business days "playing" with the DNS to try to meet the support requirements, nothing happened.

Meaning I wasted 3 days time, email availabilty and 42$.

Good luck to you google.

Locked out of your admin account? There is --nothing-- you can do. That's right: nothing. The only way to contact support is to log in to the admin console. Find their number by asking Gen AI to crawl the internet to find wherever its buried? When you call in, they ask for a pin you can only get--you guessed it--after logging in to the admin console. They will keep billing you, mind you, and how do you think you cancel your subscription? By logging in to the admin console you can't access.

Borderline scam. Avoid at all costs for small business.

I upgraded to Google Workspace Business Standard expecting the advertised 2 TB storage per user. After purchasing, I discovered that new accounts remain limited to 300 GB until a $30 billing threshold is reached.

This requirement is mentioned in documentation but is not clearly communicated during the purchase process, which can be confusing for new customers.

Trying to sign up for Google Workspace was an absolute nightmare. So much for being the "easy" option. You can't even sign up for the plan level you want, you have to sign up to a more expensive one then navigate a complicated system to downgrade. Then to cancel you have to click cancel buttons about 5 times and enter your admin email address, just an abusive practice and I have been permanently lost as a business customer before I've even signed up. Avoid.

Dr. Yvan Ducheine was extremely gentle throughout my procedure. He took the time to sit with me and thoroughly explain every detail, ensuring I felt comfortable and well-informed. He was very understanding and made it clear that no question was a “stupid” question.

Dr. Ducheine is a great listener, compassionate, and attentive. Even after the procedure, he frequently checked on me to make sure I was doing well.

I would highly recommend Dr. Ducheine to friends, family — and even my enemies!

FFS I dont think I've ever had so much trouble signing up for a website... I LITERALLY DONT KNOW HOW TO DO IT, I KEEP GOING IN SOME WEIRD LOOPS THAT MAKE NO SENSE.