When I saw this service i thought it is a great idea to be able to rent a battery for my solar panels instead of paying for it upfront. The staff at Wondrwall were extremely helpful in explaining th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently moved into a property which had Wondrwall appliances installed. I was struggling to pair the appliances with my phone. Got in touch with technical support and James Davidson did a fantastic... Zobacz więcej
Reakcja na opinię
Any problems are always addressed quickly and staff are friendly and very helpful. For example, our hot water cylinder stopped working when we were away for a few days. When we discovered this we em... Zobacz więcej
Reakcja na opinię
Due to an internet glitch my system yet again wasn’t working on the Wondrwall app. After a couple of emails and a phone call trying to resolve the issue without any success, James paid a visit and m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Wondrwall is dedicated to changing the way we live and how use energy. Our vision is to make every home in the world ecologically sustainable, using technology and renewable energy to create ultra-efficient net-zero homes to power a brighter future.
Dane kontaktowe
18-22 Bridge Street, M3 3BZ, Manchester, Zjednoczone Królestwo
- 0161 533 0150
- hello@wondrwall.co.uk
- wondrwall.co.uk
Inni użytkownicy przeglądali również
Great service
Proactively identified a problem with my set up, reached out, and all fixed within an hour. Great servicd
13 września 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Hello Ryan, Thank you for taking the time to leave your review. I'm glad we were able to resolve this issue for you.
Great Service
Replaced light switch circuit board even though it was outside the 2 year warranty.
wondrwall team offers great service and is super friendly and helpful. Always very prompt to respond to emails and willing to come in person to help.
18 sierpnia 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Hi Sarah, Thank you for taking the time to leave your review. We're pleased you were happy with the service you received from us.
First class customer service
Excellent customer service from Cam and Ali, had 2 issues which were both dealt with swiftly,
Cam is a great guy and very knowledgeable, visited my home on 2 occasions, got me back online and rectified my light switch, communication throughout was excellent,
Cam went above and beyond in helping me, even dealt with my emails late in to the evening
Thank you
16 sierpnia 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Hi Tracey, Thank you for taking the time to leave your comments. I always like passing on positive feedback to the Technical Support team.
Helpful and Patient
Ali was really helpful and understanding and resolved the issue quickly
14 sierpnia 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Hi Sam, Thank you for your review. I'm sure Ali will be pleased when I feed this back to the team.
Great response from the technical team…
Great response from the technical team at Wondrwall had an issue with my battery which was resolved quickly and efficiently.
11 sierpnia 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Hi Anna, I'm pleased that we could resolve this issue to your satisfaction. I will be sure to let the Technical Support team know.
Odpowiedź od Wondrwall Group
Hi Daniel, Thank you for taking the time to leave your review. I know the Technical team do everything they can to support Wondrwall users. I'm pleased I can feed your comments back.
Wondrful
Cam was a real help both over the wondrwall support line and in person. Himself and the development team were able to quickly solve the issue I was having and describe to me ways to avoid hitting those problems again.
27 lipca 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Thank you for taking the time to leave your review Tom. I will be sure to pass your feedback on to the rest of the team.
PS Had to edit as I just noticed the fantastic headline!
James was so patient
James was so patient, made sure he stayed until the job was complete - even though it took several hours. And he worked after hours.
He was kind, polite and very helpful. He also was really sweet with our children.
If all your workers are like him, then you have a great company.
Give the man a raise.
26 lipca 2023
Opinia niezależna
Odpowiedź od Wondrwall Group
Good morning Charlotte. Thank you for your kind words. I will certainly make sure the Technical Support team hear your feedback!
Fantastic service
Fantastic service from a member of the Wonderwall team.
17 lipca 2023
Opinia niezależna
Cameron front tech support at Wondrwall…
Cameron front tech support at Wondrwall came out to pair my light switch. He also ran through the app and explained how it works. Amazing service. Miles Uttley, 38 Trough Laithe Road, Barrowford
13 lipca 2023
Opinia niezależna
This is my first time with Wondrwall…
This is my first time with Wondrwall and I have to say even though I had initial problems trying to set up myself, when James Davidson - engineer came out he was quick to sort it and get me up and running with the app, setting all my light switches, thermostat and alarm. Cam was also present on this visit out and he explained everything the app can do and I can honestly say they were both brilliant, professional and friendly. I would highly recommend not only wondrwall but their customer service is excellent. So far very happy 😊
19 czerwca 2023
Opinia niezależna
Great customer support
Recently had some technical issues with the system in my home. James was on hand over the phone to talk me through resolving the issues and my problems were fixed on the same day.
8 czerwca 2023
Opinia niezależna
James was excellent in dealing with my…
James was excellent in dealing with my issue that I had. He was very professional and even emailed to check if everything was still up and running. Couldn’t fault the experience or the engineer with anything!
6 czerwca 2023
Opinia niezależna
James is fantastic
James is fantastic. Always gets back to me with any questions and does his best to resolve issues. Highly recommend
5 czerwca 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.