Wollaston BMW Recenzje 

255
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Buying a new BMW X1 from Wollaston Northampton last week was a fabulous experience from start to finish. It was my first automatic and Mark Milton was so helpful on the test drive and really developed... Zobacz więcej

Oceniono na 5 z 5

Had an issue on my R nine T after having some new parts fitted. But I shouldn't have worried, the service department at Wolloston arranged to have my bike picked up quickly, issue sorted and delivered... Zobacz więcej

Oceniono na 2 z 5

Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer samochodów BMW

Napisane przez firmę

Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Stress free buying experience

Two words, MARK FRENCH. Went above and beyond what was expected and made the whole process a joyful one. Would not hesitate to buy from him again or recommend his services to others.

12 listopada 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Anthony, So glad to hear that we were able to deliver a five star experience during your last visit. We'll certainly look forward to welcoming you back again in the future.

Oceniono na 5 z 5

New BMW 220i

Would like to thank Andre for a great experience in buying our new BMW220i He kept us up to date every month with the progress of the car as there was a 6 month wait for it. The whole process of buying it was a breeze, Andre and Oliver did a great hand over in showing us all the features of the car. We love it and would like to thank the whole team at Wollaston 👍
Thanks again Andre

21 października 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Andy, thank you for taking the time to leave us your five star review! Andre and Oliver will be delighted to have made your recent visit such a positive one. We hope you enjoy your new BMW 220i!

Oceniono na 5 z 5

Excellent Bodyshop Team

Right from the very beginning through to the end, the service from the Bodyshop team was exceptional. Friendly, super helpful, efficient and everyone there genuinely couldn’t do enough for me as a customer. I would highly recommend this fabulous team! Thank you so much Mark, Simon, Nicola & all of the team :)

20 października 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Liz, thank you for taking the time to leave us your five star review! The bodyshop team will be delighted to have made your recent visit such a positive one. We look forward to welcoming you again soon.

Oceniono na 5 z 5

Very positive experience

Andre Johnson was incredibly professional and efficient. The whole sales experience felt like a breeze. I can't recommend the Wollaston dealership enough. Always friendly, approachable and in tune with customers' needs. Thank you.

18 października 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi there, thank you for taking the time to leave us your five star review! Andre will be delghted to have made your recent visit such a positive one.

Oceniono na 1 z 5

Horrible and disgusting service they…

Horrible and disgusting service they take my deposit and they sold the car somewhere else That’s what you except from main dealer second time in one day they did to me

7 września 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Chris, we're very sorry to hear that your recent experience with us has not been a positive one. However I do believ our Management team have been in touch with you regarding this concern.

Oceniono na 5 z 5

Gareth Eaton

Gareth has been great all the way through my purchase going above and beyond to provide excellent service. Thank you Gareth I would not hesitate to recommend you or your dealership again. Trina Stanway

3 września 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Trina, that's great to hear! We'll be sure to let Gareth know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Oceniono na 5 z 5

Excellent Service from Wollaston Motors

My BMW went in to the Body shop for an alloy wheel repair and the job was completed within the same day . All the staff were courteous and efficient - as always - and I can't recommend them highly enough. Special mention to Mark, Simon and Nicola for their help and assistance.

10 sierpnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Roderick, that's great to hear! We'll be sure to let Mark, Simon, Nicola and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Oceniono na 5 z 5

Wonderful Wollaston

I gave my BMW for service and they have finished servicing at 16:00 pm. By the time I reached Wollaston BMW center to pick up the car,everyone left and it was closed. I was literally shattered to know that I can't get my car, I can't go home and can't come tomorrow for work.
I came out and looking for taxi as I need to go to Kettering.
Then I saw a kind man Mr Andre Johnson.
He is amazing, somehow he found my invoice with the help of his boss by re opening things and he came and Handed over my car.
Wonderful Man. I'm quite happy to do my Further works and definitely recommend to my friends and colleagues.
Thanks Andre and Wollaston

3 sierpnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Thank you for such a great review, we are so pleased you had a positive experience with us and will pass your comments on to Andre. Thanks again.

Oceniono na 5 z 5

Brilliant Bodyshop team!

Brilliant Bodyshop team!
Thank you! Your efficient support, excellent communication and personal touch is greatly appreciated. I hope the dealership know what an asset they have in you. Your handled the insurance company, communications, and organising of the repairs reducing my stress significantly. The work done is wonderful, my car is new again! A professional and personable team, extremely good at their job.

26 lipca 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Thank you so much for such a great review. We're so pleased you had a positive experience with us and hope to welcome you again soon.

Oceniono na 5 z 5

Wollaston BMW Bikes - Fantastic Service!

Purchased a BMW motorcycle from Wollaston BMW - absolutely fantastic service.

Owen from the motorcycle sales department was first class. His knowledge of BMW motorcycles, options and features is second to none - and the best I have experienced in over 30 years of motorcycle riding and buying.

Thank you so much Team Wollaston BMW - and in particular - Owen.

28 czerwca 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Paul, it's really pleasing to know that your experience with us has been so positive! We certainly look forward to speaking with you again in the future.

Oceniono na 5 z 5

What an absolute pleasure!

We recently contacted these guys to get some info on a BMW bike. We were lucky enough to contact David Molnar. He sent me a personalised walk round of the bike and replied quickly to every enquiry we had. As a girl going into a showroom to purchase a bike it can be a very intimidating place to be. But not here, I live in Manchester and traveled down 2.5 hrs to test ride it. Again David found time to sit with us and deal with absolutely everything. This guy made the purchase of my bike such an enjoyable experience, full of enthusiasm and knowledge. He is an absolute gem and BMW are very lucky they have him. I’ll be back for every bike purchase from now on. Thanks David!

1 czerwca 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Tori, thank you so much for such a great review. We will be sure to share your comments with David, he will be delighted. We look forward to welcoming you back to Wollaston Motorrad soon!

Oceniono na 5 z 5

I bought a previously owned BMW i3

I bought a previously owned BMW i3 from Wollaston and dealt with Ryan Reardon. Very painless process and the car was handed over in excellent condition, exactly as described. Fair trade-in value given on previous vehicle and my new V5 has come through already. Would not hesitate to go back there.

10 maja 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Andy, that's great to hear! We'll be sure to let Ryan know that his help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Oceniono na 5 z 5

Our car purchase experience …

What a very pleasant and professional experience.The sales person who dealt with our purchase of the car made the whole process easy and efficient. Yes the deal was excellent but in many helpful ways that was only part of it . My wife and I will not hesitate to return to the dealer we bought this car from .

6 maja 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Andrew, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We'll certainly look forward to speaking with you again in the future.

Oceniono na 5 z 5

Great service from the body shop team

Great service from the body shop team. In Particular Mark and Ashley. Great communication and very helpful and friendly. Can’t recommend highly enough!

29 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Laura, thank you for taking the time to leave us such a great review and for booking your recent service with us, we hope to speak with you again in the future.

Oceniono na 5 z 5

Top marks to Nicola!

Had a lovely experience with the service team yesterday when my company was serviced by these guys, Nicola in particular was super helpful and even had a nice bags of sweets on collection…. Great work guys and will definitely be using them again

28 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Robyn, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Nicola. We certainly look forward to welcoming you back to Wollaston BMW in the future.

Oceniono na 5 z 5

In the last three weeks I’ve had some…

In the last three weeks I’ve had some awful customer service from BMW main dealers in particular Stratstone Derby and Sycamore Peterborough!
Issues of failing to return my vehicle enquiry within the 24 hours and not so great personal contact when I’ve visited the showrooms!
I’m in Newark and have travelled further a field to look for my next vehicle and made an enquiry some 72 miles from my home at Wollaston BMW. In comparison to my poor experiences I found the sales advisor Dan Curtis replied within the 24 hours and sent me a personal walk around the vehicle with good commentary and with a sign of personal character which encouraged me to drive down for a test drive. Upon arrival I found Dan was a real down to earth person who related to my needs and didn’t apply any unwanted pressure however sold me a totally different vehicle based on my driving needs and affordability.
I shook his hand on a deal and am satisfied he gave me a decent trade in price and settlement figure.
I was with my partner at the time and she too felt he related to my customer needs very well and looked after us while we went for a test drive and in the showroom.
I picked up my car at short notice and Dan did his best to do the handover and get the extra parts fitted in time! As expected his customer service was 2nd to non. I was thoroughly satisfied with the service I received and the price I paid. Out of the dealers I tried I would 100% recommend Wollaston.

24 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Shaun, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Dan. We certainly look forward to welcoming you back to Wollaston BMW in the future.

Oceniono na 5 z 5

Flawless service from BMW

Flawless service from BMW, absolutely above and beyond. I took my M240i in after a minor accident and the team were just outstanding, thank you to Mark, Simon, Nichola and everyone at Wollaston!!!

12 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Richard, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to our Wollaston BMW Garage in the future.

Oceniono na 5 z 5

Great Service from start to finish

Great Service from start to finish at Wolloston BMW. The team were fantastic in how the managed my purchase of a new car. They offer a real personal experience, would defiantly recommend this dealership.

11 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi James, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to our Wollaston BMW Garage in the future.

Oceniono na 5 z 5

Just purchased a car from Wollaston

Just purchased a car from Wollaston . From start to finish the service was excellent . A particular mention to Roger Greenwood who ensured everything was seemless . A very pleased customer

6 kwietnia 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Craig, thank you for taking the time to leave your 5 star review for Roger. We're so happy to hear your experience with us was a positive one and we certainly look forward to speaking with you again in the future.

Oceniono na 5 z 5

Good service from Wollaston BMW

Good service from Wollaston BMW. I booked in a test drive of the new M240i coupe. Andre was really helpful and assisted with this!

30 marca 2022
Opinia niezależna
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Odpowiedź od Wollaston BMW

Hi Bremner, thank you for taking the time to leave us your 5 star review. We're so happy to hear your experience with us was a positive one and that you enjyed your recent test drive in the new M240i.

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