Buying a new BMW X1 from Wollaston Northampton last week was a fabulous experience from start to finish. It was my first automatic and Mark Milton was so helpful on the test drive and really developed... Zobacz więcej
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Had an issue on my R nine T after having some new parts fitted. But I shouldn't have worried, the service department at Wolloston arranged to have my bike picked up quickly, issue sorted and delivered... Zobacz więcej
Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Zobacz więcej
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Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.
Dane kontaktowe
Bedford Road, NN1 5SZ, Northampton, Zjednoczone Królestwo
- 01604232000
- wollastonbmw.co.uk
W ostatnim czasie nie zapraszano do recenzowania
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Odpowiada na 80% z negatywnych recenzji
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Body shop repair experience
Having a (no fault) accident is a stressful/traumatic experience and thankfully not something we encounter very often. On contacting Wollaston Motors Bodyshop (Nicola and Simon) I was very professionally and sympathetically guided through the process. Significantly, I was informed of what the legal situation was at time when I really needed help.

Odpowiedź od Wollaston BMW
Sold our Mini back to the garage and it…
Sold our Mini back to the garage and it was incredibly smooth process all thanks to Darren (Kench). Darren was professional, accommodating & friendly. The car exchange took under an hour and the pre paperwork was easy. Thank you! Happy Christmas!

Odpowiedź od Wollaston BMW
Excellent
Thank you so much- Simon, Nicola, Mark and the Bodyshop team.
I'm very satisfied with the service- Excellent communications and organising 10/10
My BMW looks stunning again!
Thank you each and everyone for your hard work

Odpowiedź od Wollaston BMW
Jim Turney
Jim Turney, an absolute gent and very knowledgeable. His service was great and he really went above and beyond for us.

Odpowiedź od Wollaston BMW
Happy Customers
Had a very pleasant and productive experience this afternoon with Ryan from the Sales team. My husband and I went to buy a car to see us through our retirement and couldn’t have asked for someone to be more knowledgeable and helpful. Ryan listened to our requirements and showed us 2 cars he thought might be of interest. We didn’t feel rushed or under any pressure at any point and everything was very well explained when it came to the paperwork. So we bought a car and came away feeling very happy and confident that we had the car that would suit our needs for the future. So thank you and well done Ryan.

Odpowiedź od Wollaston BMW
Brilliant service from Paul J!!
Brilliant service from Paul J!!! I tend quite wary when buying a new car as I've had bad experiences in the past. But Paul answered all of my questions with so much patience, i cannot thank him enough! It was a seamless process from start to finish. Paul was so helpful and nothing was too much trouble for him. He’s extremely personable and gave me genuine good advice. I am very happy and will be recommending Paul and the team to all my friends and family!

Odpowiedź od Wollaston BMW
Great service from Richard R
Great service from Wollaston Northampton and in particular a big shout out to Richard R who demonstrated great product knowledge with a pleasant and engaging style - he is thankfully not your typical new car salesperson.

Odpowiedź od Wollaston BMW
Second to none…
I have had 3 cars from Wollaston BMW and every time they have given a second to none service and made my experience magical, I cannot recommend them enough.
Thank you Team Wollaston.
Jaz.

Odpowiedź od Wollaston BMW
5 stars just isn’t enough for this…
5 stars just isn’t enough for this company.
I recently purchased a used BMW 1 Series from “Roger” who went above and beyond to help me find my new car. Excellent service throughout. Will definitely be purchasing another one in the near future.
Thanks again for a wonderful experience.
Rebecca

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Top Dealership
Have bought another car from Wollaston a used 340d from the sales team of Roger and co
Totally professional through out and very knowledgeable of the product
Would not hesitate to use again
Thanks Garry

Odpowiedź od Wollaston BMW
Great service and in the required time
Great service and in the required time
Car was lovely and clean when returned
Thankyou

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5 stars
I had a service & two wheel replacements today. All staff were friendly & polite, highly recommend

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Incredible Customer Care
Recently took delivery of a new vehicle from Wollaston and couldn’t recommend them enough! The service and communication from the team throughout was absolutely fantastic. Ross in particular from the corporate fleet team was exceptional. Thank you all

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Top Team!
Speculatively popped in on Friday afternoon and 3 days later I’d dropped off my Z4 for PX whilst collecting my used approved M340d. A high-quality, personable and well-informed service throughout from brand specialist Jim. The rest of the sales team were also on-hand to support, gave general advice and were a fun and pleasant team to deal with. A great experience and I’ll be sure to become a repeat customer. Many thanks Wollaston BMW.

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Left car dirty and damaged after carrying out work.
Left black oily marks all over the cream interior. Left dents along both sides of the car and then tried to imply I had done it and that it wasn't a new car so I should expect it to have some dents in it. Refused to provide any CCTV footage and basically told if I couldn't prove it they didn't care.

Odpowiedź od Wollaston BMW
4 day turn around 👊
I picked up my new car today after first enquiring only 3 days ago. Roger and the team are of the highest quality. Great communication, very honest and made the whole experience a complete dream. I will be a customer for life 👍

Odpowiedź od Wollaston BMW
Outstanding customer service
What a fantastic experience! From first contact to car collection, Wollaston have (yet again) set the bar even higher for outstanding customer service. Special shout out to Tayla Lawrie, who exemplifies how car dealership staff should be. If you guys at Wollaston haven't looked at your competition recently, you should - they are utterly dire by comparison. Thank you once again for your magnificent customer service.

Odpowiedź od Wollaston BMW
Absolutely impeccable service from Ryan…
Absolutely impeccable service from Ryan , went over and above to secure the vehicle for me. Every process was smooth and efficient, overall the best experience I have ever received from a dealer. Thank you.

Odpowiedź od Wollaston BMW
1st class service from start to finish
1st class service from start to finish. Roger Greenwood is a consummate professional. Knowledgeable, but not pushy. We drove from Devon to collect my new car and are extremely pleased with it.

Odpowiedź od Wollaston BMW
My car was purchased by Sid and collect…
My car was purchased by Sid and collect by Grant. Really efficient and friendly service, thank you!

Odpowiedź od Wollaston BMW
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