Wollaston Motorrad Recenzje 

134
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Always a pleasure to deal with the guys at Northampton. Very professional and efficient . Nothing is too much trouble and they do a cracking job on the servicing. Bike always feels and looks that lit... Zobacz więcej

Oceniono na 5 z 5

My 1300GS developed a fault, just as I was to set off for Wales! I phoned BMW assist and Sam turned up - he was excellent. Not only knowledgeable but throrough. The bike had to be taken into Wollaston... Zobacz więcej

Oceniono na 5 z 5

Took my lovely GSA 1250 in for its 600 mile service following engine replacement. As usual customer service 10/10. Sorted me out with a courtesy bike a BMW F900 sporty little thing, now I know why I l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had 1st service completed at Wollaston BMW Motorrad. Ben from the service team as usual was first class. Great communication and customer service, makes you feel like a valued customer. Review score... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer pojazdów mechanicznych

Napisane przez firmę

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 50% z negatywnych recenzji

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4,8

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40

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Oceniono na 5 z 5

Wollaston Northampton

Owen at Wollaston Northampton was a pleasure to do business with. This was the second time I have brought a bike through Owen and both time I cannot fault the service I have received from him I am more than happy. I traded in my F800 GT for a 1250 RS and now I feel I have the best bike I have ever had it Superb

4 lipca 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Thank you for taking the time to leave a review - Owen will be delighted to hear your feedback. We hope to see you again in the future.

Oceniono na 5 z 5

BMW Motorrad Wollaston 10 out of 10!

I had been using BMW Motorrad Wolllaston for approximately 5 years for the servicing and fitting of accessories to two of my BMW motorcycles before a short break of a year ish (reason: bought a temporary/interim non-BMW bike) and now had cause to return as I within the last week purchased an R1250 RS (however not from them as a dealership), but having returned to them for an OEM parts accessory fitting query, I was welcomed back as if I had never departed! Jack from the service and parts department has maintained his highest level of customer care and professionalism, looking after me, and quickly sorted my issue without hesitation and expertise.
I would highly recommend BMW Wollaston dealership for sales and servicing and parts as all the staff are always over and above helpful.
10 out of 10! Thank you.

19 czerwca 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hello Cam, what a fantastic five-star review, thank you for taking the time to share your feedback! We're glad Jack and the team have always provided brilliant customer service and delivered positive experiences. We look forward to welcoming you back in the future.

Oceniono na 5 z 5

Excellent quality of sales and service

I've bought a number of new BMW bikes from Wollaston over the last few years and I've never been disappointed with any of the bikes or the service I received during the purchases.
This time I was looking at the new F800GS and my initial inquiry was dealt with by Owen Reed who walked me around their 2 demo bikes giving me lots of information, suggestions and advice but no pressure. Decision made, order placed and just one week later I collected my new bike.
Owen made the whole experience a pleasure and if you are wondering about the F800GS, well it's a brilliant bike.

17 maja 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Phil, thank you for taking the time to share your fantastic five-star review! We're glad Owen provided a positive experience and thank you for your continued loyalty to Wollaston Motorrad.

Oceniono na 5 z 5

Superb as always.

I can’t fault Wollaston, Northampton. From the initial e mail contact with Owen to taking the bike away it was about as easy as it could be, this is the second time I’ve dealt with them and on both times they have been seamless, and it certainly won’t be the last time moving forward, also on top of that the help in the service department is great, always willing to help with everything. I highly recommend them.

3 maja 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Ben, thank you for taking the time to share your fantastic five-star review. We're glad the team has always provided brilliant customer service and delivered many positive experiences. We look forward to welcoming you back in the future!

Oceniono na 5 z 5

Great customer service and support to…

Great customer service and support to decide my first BMW bike , awesome after sales service and good advice

27 kwietnia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience!

Oceniono na 5 z 5

Good all round service

Owen at Wollaston BMW was great to deal with and was friendly and supportive. Even picked me up when i travelled to collect the bike.
Bike was exactly as stated in the advert and nothing hidden or missed as far as i can tell.
And little touches such as some comms after the sale to ensure all was ok was nice to receive as well.
Thanks again!

12 kwietnia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Sean, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience and feedback for Owen. Wishing you many happy driving miles on your new bike.

Oceniono na 5 z 5

Excellent experience

Top service from Owen.
Excellent knowledge, talked me through all the steps to get my first bike.

9 marca 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Mike- thank you so much for taking the time to leave us a fantastic five-star review! We're pleased to hear that Owen delivered a positive experience for you.

Oceniono na 5 z 5

Had my valve clearances checked on my…

Had my valve clearances checked on my s1000xr. I got a detailed video report from Darren and all was okay. He even repaired my loose handlebar controls that were loose ..thank you
I was pleasantly surprised on the repair bill , as cheaper than quoted.
Thx you for the great service and to Jack also ,in service reception .
Thanks .... Sanj
Ps..coffee and muffin ,where good too.

4 kwietnia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Sanj, thank you for taking the time to share your fantastic five-star review! We're delighted to hear the team delivered a positive experience. Thank you for your visit; we look forward to welcoming you back.

Oceniono na 5 z 5

My new bike purchase

I have just completed my purchase of the new R1300GS and once again it was an effortless and pleasant experience. With Wollaston BMW Motorrad, I always get exceptional, professional service and this time was no different. Owen was really easy to deal with and handled the entire process in a wonderful, friendly and efficient manner, including the part exchange of my previous bike (also supplied by Wollaston). I would gladly recommend them to anyone looking to purchase a BMW motorcycle and I would give them an extra star if I could.

2 marca 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Gavin, thank you for taking the time to share your fantastic five-star review! We're delighted to hear Owen and the team delivered a positive experience. Thank you for your business and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Great experience

Great experience, very helpful and a nice hotdog too

24 lutego 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Andrew, thank you for taking the time to leave us a fantastic five-star review! We're glad that you had such a great experience and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Wollaston Motorrad have been Awesome

Wollaston Motorrad have been Awesome, From the first time I walked in, having never touched a bike, to ask about their rookie to rider Program where they gave good honest advice with no pressure and showed me around the bikes let me sit on some models to see how they felt. I was introduced to Owen Reed who gave me all the information I needed to make a decision about what route to take to getting my license and owning a bike. A few months later I've passed my test through the BMW rider training and Owen helped me through the process of purchasing a New F750gs. The whole experience has been very accommodating and friendly and really helped me on my journey to becoming a motorcyclist. I would recommend anyone who is interested in BMWs to give these guys a visit.

31 stycznia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Travis, thank you for taking the time to leave such a nice review for the team and a special mention to Owen. We're delighted you've had such a great experience and we hope to see you at some of our 2024 ride-outs on your new bike!

Oceniono na 5 z 5

Great service.

Great customer service from start to finish. No pressure and very organised.

13 stycznia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Simon- thank you so much for taking the time to leave us a fantastic five-star review!

Oceniono na 5 z 5

A fantastic company to buy a bike from.

A fantastic company to purchase a bike from. Customer service experience was excellent throughout the process. Top marks to David, the sales executive and Steve for delivering my bike. I would most definitely buy another bike or car from Wollaston.

12 stycznia 2024
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Michael- thank you for taking the time to leave us a fantastic review. We are very pleased to hear of your positive experience. We look forward to welcoming you back in the future and hope to see you on some of our 2024 ride-outs!

Oceniono na 5 z 5

Great customer service

Great customer service, Owen helped through the whole process. Build time was actually much quicker than expected and bike turned up on time. Communication was good throughout, no issues at all.

28 grudnia 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Karl- thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Owen and the team delivered a positive experience for you. We hope you enjoy your new bike and would love to see you at our upcoming ride-outs in 2024!

Oceniono na 5 z 5

Great service

I bought a bike from pics and videos as I live some distance from the dealer. Owen was great, very responsive to e mail, did what he said he was going to do, no need to chase him. Would use this dealer again.

22 grudnia 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Owen delivered a positive experience for you. Wishing you many happy riding miles on your new bike!

Oceniono na 5 z 5

Bought bike remotely, few minor issues but dealer resolved them all quickly.

Bought an R Nine T from Wollaston. David’s customer service was excellent as I was not local to the bike. They had the bike taken to North Oxford BMW so I could look round and do a test ride.

When I got the bike home there were a few minor issues but Charlie had the bike collected, a courtesy bike dropped off and all the issues fixed.

Good dealer overall

1 listopada 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

We are very sorry to hear about the dissatisfaction you're experiencing with your bike. We understand that you've been in contact with a team member who has proposed bringing the motorcycle back to us for a follow-up AUC check. Rest assured, we are committed to thoroughly investigating the matter, and upon completion of the check, we trust we will be able to provide transparent and clear solutions to restore your confidence in your motorcycle. Many Thanks, Wollaston Bikes.

Oceniono na 5 z 5

What can you say superb alriundthe whole dealership…

What can you say the whole dealership experience was superb.
Owen and Alex are a credit to Wollaston.
Much appreciated.

14 listopada 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Mark thank you so much for taking the time to write us a 5-star review! We're delighted you've been happy with the service here at Wollaston. Thank you for your custom and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Very helpful

Very helpful, great customer service made my purchase very enjoyable with no stress

23 września 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Steve, thank you for taking the time to leave a fantastic five star review. It's great to hear the team provided great customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!

Oceniono na 5 z 5

Jack/Charlotte the A team

Jack in service always excellent, Charlotte my service tech excellent too.
Couldn't get this particular bike at the time from Woolaston and my go to guy left (Brendan) so I bought at Lind, but always come back here for my bike service. Great service and great team. Take my M2C to Cotswolds BMW as they specialise but for bikes.....Woolaston.

14 września 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi Steve, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comments with Jack and Charlotte. Thank you for your business!

Oceniono na 5 z 5

The best buying experience ever

I visited 3 BMW dealerships Norwich, Peterborough and Northampton. All 3 dealers were given the same criteria! I traded in an immaculate GS 1250 for a nice new S100XR. Simple question “how much to change” Buying a new motorcycle to me should be a special experience. And boy oh boy did Owen Read deliver. What a nice professional guy he is. Nothing too much trouble, not in the slightest bit pushy and time was never an issue. A massive thanks to Owen and Woolaston BMW for making my purchase experience the way it should be. Alyn

1 września 2023
Opinia niezależna
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Odpowiedź od Wollaston Motorrad

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your feedback with Owen! Enjoy your new S1000XR and we hope to see you at our future ride outs.

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