From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Specia... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Although there was more to do to my car when it went in for its service, than originally expected, Tasha was helpful and communicative throughout. She arranged for everything that could be done while... Zobacz więcej
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£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had o... Zobacz więcej
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Just a few words of thank yous to Jose and the team of Wings (Skoda) Peterborough who helped me buy the right car for me and my requirements, incl., CO2 emissions, towing capability, affordab... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Founded by Paul Wing, Wings Skoda is East Anglia’s largest specialist Skoda retailer, now covering all of Cambridgeshire, Norfolk & surrounding counties. Our company started from the humblest of beginnings & is now recognised as one of the shining lights of the Skoda network.
Dane kontaktowe
Fenlake Business Centre, Fengate, PE1 5BQ, Peterborough, Zjednoczone Królestwo
- 01733296969
- info@wingsskoda.com
- wingsskoda.co.uk
4,8
Doskonała
179 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Following my poor review last week
Following my poor review last week, Wings Skoda contacted us to try to resolve the issue. This, I am pleased to say, has now been done and we have received our “commitment payment “ back. As pensioners this was a great weight off of our minds so thank you to all involved for facilitating this outcome
22 czerwca 2023
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Brilliant service at Wings in…
Brilliant service at Wings in Peterborough. Nothing was too much trouble for Harry. Great service and lovely car!
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Just purchased our car from Wings Soda…
Just purchased our car from Wings Soda in Kings Lynn.
All the guys were extremely friendly and helpful, especially Rohan who answered all our questions and nothing was too much trouble.
The icing on the cake will be when we collect our car and drive away.
25 lutego 2023
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Did 3 online forms and contacted…
Did 3 online forms and contacted customer service by email as can't always get to the phone during the day, not one has bothered to reply let alone tell me if they cab fix my car and I'm a sole parent stuck in March. Certainly not what I'd call a great way of enticing any customers to use them!
19 stycznia 2023
Opinia niezależna
Odpowiedź od Wings Skoda
I am sorry you did not receive a response to online forms. We have a physical presence to receive phonecalls in the event of form submission issues, or emergencies, during all of openong hours and would encourage customers instead to call us if an issue is time-sensitive.
Wings Skoda are brilliant.
Wings Skoda are brilliant.
We’ve now had 5 vehicles altogether from the King’s Lynn branch, and we have a 6th (our first brand-new car from order!) on order - so you can clearly see where our customer loyalty lies! I honestly couldn’t ever imagine buying a vehicle from anywhere else.
Not only has every Skoda vehicle we’ve had been super reliable and has literally zero mechanical or performance issues - the buying experience has always been very pleasurable.
Scott Nicholls is our salesman. He’s fantastic; friendly, helpful, approachable, always willing to go the extra mile to help us. He’s worked hard and secured deals for us that we’ve always been more than happy with. We are considered ‘loyal customers’, and the company most definitely treat their loyal customers like royalty. It’s not just Scott, the whole team are welcoming and friendly, and the atmosphere is relaxing and pleasurable. The team gel well together, all work alongside each other harmoniously, and make the car-buying experience a happy one.
The King’s Lynn showroom is light, airy, spacious and relaxing. There are toys in the waiting area for the kids (which my 9 and 5 year olds always dive straight in to - the little ride-on Skoda toy car is a particular favourite!), and you always get offered a drink - not just a lovely Starbucks coffee for us adults, but even a glass of juice for the kids. Scott’s trainee is also fab, really knowledgeable and helpful.
Every experience we’ve had with Wings Skoda has been incredible positive, from first walking in to the showroom, to test drives and signing on the dotted line - top class service from a top class car manufacturer!
8 października 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Visited the kings Lynn dealership
Visited the kings Lynn dealership , polite ,friendly and outstanding service from Scott Nicholls and his colleague.definitely will be returning in the future.it’s well worth the travel.
11 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Always great friendly service
Always great friendly service. Thank you for listening and helping me.
11 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Kind, attentive staff and a great car
Kind and attentive staff, ensured I left with a car that suited my needs and a great dreal.
Thanks Wings
11 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Recently had my vehicle in for a…
Recently had my vehicle in for a service and MOT. The service team kept me up to date with the progress throughout the day. They even managed to get it done in time for me to collect at lunch time. The team at Wings Skoda are a valued piece to the business.
10 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Harry was very professional
Harry was very professional, great car and great service.
10 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Brillant customer service
All the staff I encountered were all friendly and very helpful. My service was done promptly and I was able to get some work done in their upstairs waiting area. Brilliant experience all round.
10 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Honest & Helpful
Honest & helpful dealership, have had our past 3 vehicles from Wings Skoda & we will not go anywhere else. Both sales & aftersales have always done right by us everytime.
10 maja 2022
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.
We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.
Thank you again for your support.
Bullish attitudes
Bullish attitudes, whereby additional work is processed and they debit from your card. Note they have been reported. They will not claim this Trustpilot account as they cannot be "trusted."
6 grudnia 2021
Opinia niezależna
Odpowiedź od Wings Skoda
We are sorry this was your opinion of your experience. This Trustpilot account was not used by us for many years, but Google and other such public review platforms (that do not require finanical incentive from the business) reflect the experience of many of our customers over many years are are freely available to view to any prospective customers.
Always brilliant
Always brilliant. Thanks especially to Trish for her help.
2 listopada 2021
Opinia niezależna
Odpowiedź od Wings Skoda
Thank you so much for taking the time to share your experience.
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