Wings Skoda Recenzje 

179
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Specia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Although there was more to do to my car when it went in for its service, than originally expected, Tasha was helpful and communicative throughout. She arranged for everything that could be done while... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just a few words of thank yous to Jose and the team of Wings (Skoda) Peterborough who helped me buy the right car for me and my requirements, incl., CO2 emissions, towing capability, affordab... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

Founded by Paul Wing, Wings Skoda is East Anglia’s largest specialist Skoda retailer, now covering all of Cambridgeshire, Norfolk & surrounding counties. Our company started from the humblest of beginnings & is now recognised as one of the shining lights of the Skoda network.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

179 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(179)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 138

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Oceniono na 5 z 5

New Enyaq

Picked up our Enyaq from Ross at Peterborough, fantastic service. very smooth purchase, helpful to a T. Cant thank him enough for all his help. Great service.

1 marca 2025
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for sharing you feedback - we appreciate you taking the time. Ross is always very proud when he receives such positive comments.

Oceniono na 5 z 5

Had our first oil change and service

Had our first oil change and service on our Skoda last Friday. Really well organised and completed on time. Thank you team. Thanks to Jemma for the lovely clean and valeted car afterwards. Highly recommended.

21 lutego 2025
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

That's brilliant - thank you for aking the time to share your thoughts. We will be sure to share them with Jemma.

Oceniono na 5 z 5

Wings Skoda Peterborough

Dealt with Jacob who looked after us from the start.
Cannot fault his attention to detail and patience handing over a new Karoq.
Changing from many years with VW I have been surprised with the extra attention to detail the manufacturer has added.

13 lutego 2025
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

This is brilliant to hear. Jacob is very young and new to the role, but his attitude towards customers has been exemplary. It is wonderful to know this is landing well with our customers.

Oceniono na 5 z 5

All staff were very helpful, particularly Dean Lovell

All staff were very helpful. We originally went to look at a second hand Seat car. Dean Lovell the sales person, gave us lots of information and was able to asneer all of our queries. We also looked at the stock of second hand and new Fabias on site. Dean mentioned there was a good finance deal on new Skodas. Dean gave us the details but never at anytime did we feel pressured to buy either second hand or new. Dean gave us space to discuss without us feeling we had to make a quick decision. We bought a new ŠKODA and Dean kept in touch until the collection date and also with a catch up call the day after delivery. Dean was professional, friendly and informative, without being pushy.

21 stycznia 2025
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to share your feedback - I know Dean is very proud when he receives such positive comments. We appreciate it.

Oceniono na 5 z 5

A Jewel in Škoda’s crown

Having been in motor journalism for many years I know what’s right and expected much.
I wasn’t disappointed. The cool calm and clean environment of the showroom matched the attitude of the sales team and backup staff.
I’ve been fortunate to pick up several new cars over the years and many have been utterly dire experiences. This was one of the few that renewed my faith in the trade and indeed a local business that just seems to have got it just right. I can only hope Škoda UK recognises what they have.

16 grudnia 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

This is such a lovely review to read - thank you for taking the time to share it. We all put a huge amount of effort into trying to get things right. Sometimes feedback such as this helps to remind us that all the effort is worth it. We hope to see you again soon.

Oceniono na 5 z 5

Exemplary experience

From first step onto the forecourt to taking ownership of our new to us vehicle we were looked after by all the staff we had contact with, Xiana, Justin & Mark. Xiana was our main contact who looked after all our requirements and Justin who did everything in his powers to enable us to clinch the deal with Xiana. I know it was fun bargaining with them for the deal & it showed that whilst being in the trade it was still possible to get a fair deal for both dealer & customer. Thanks for experience in dealing with a great team.

22 listopada 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to share your experience. We are pleased so many of our team contributed to delivering such a positive experience.

Oceniono na 2 z 5

Purchased a Skoda Fabia From Jason back…

Purchased a Skoda Fabia From Jason back in July. I have an issue with the service history being supplied not matching up correctly. I've no reason to believe there's anything sinister but so far it has not been resolved. I'm hoping I will be contacted this week to sort this out.

20 lipca 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Upon investigation it appears this has been supplied. A printed history isn't supplied as standard any longer as all of our vehicles come with digital service schedules, which both improve our sustainability and prevent fraud. I trust this is now to your satisfaction.

Oceniono na 2 z 5

Just over two months into owning it they refused warranty

After having owned the Karoq for two months purchased from Wings of Peterborough, I had to top up the coolant after the warning came up on the dash, so I topped it up, thinking maybe they just missed it and didn't top it up prior to my collecting it from the dealership. Less than a month later I had to top it up again, now we are talking almost a litre of coolant disappearing in two months. I had no idea where it was going as there were no signs of puddles under the car, or anywhere else in the engine bay. Contacted the dealership and requested it be booked in and fixed under warranty. Two days after dropping the car off I was informed that the fault is with the three-way joiner pipe, and that it wasn't going to be a warranty fix if I want them to fix it, plus pay for the diagnostics as well. So I was quoted £470 for what should've been a warranty issue but they claimed the warranty didn't cover this. So I withdrew the car from their workshop, I never got the answer to where the coolant was going, their service department is useless, and so is the after care. They just want your money, they will sell anything to get your money. I bought the pipe pribately, it was less than £30, and they wanted me to pay close to £500 for that??? Ermmmm no way, and they even wanted me to pay out for another year's extended warranty when I was buying the car!!! What for? Their warranty ain't worth the paper it's written on. I wouldn't bother getting anything from them ever again, not even the free MOT for next year. All they do is try to get out of doing any work for free even if it is clearly a warranty issue. Appalling.

10 września 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

We take warranty responsibilities seriously and would never knowingly decline a valid warranty repair.

Having reviewed our records, we are unable to find evidence of the interaction or warranty refusal as described in this review. Where a vehicle is presented with a concern, our standard process is to investigate the issue and, where a covered fault is identified, submit and complete the repair in line with the warranty provider’s terms.

If the author of this review would like to contact us directly with vehicle registration details or booking references, we would be happy to review the matter further and clarify what occurred.

Oceniono na 5 z 5

I have the pleasure of thanking Ross…

I have the pleasure of thanking Ross Martin. From the very beginning he was very involved in helping us purchase our Skoda Kodiaq. This is our first new car and we had a lot of questions every day to Ross . There was never a problem getting a response. Very nice, smiling and very helpful. We highly recommend him. Big thanks 👍👍👍👍

28 września 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for sharing you feedback - we appreciate you taking the time. Ross is always very proud when he receives such positive comments.

Oceniono na 5 z 5

New Skoda Enyaq

Purchase of our new car at Wings Škoda really was faultless, at order we were advised that our car would be delivered in approximately 4 weeks, and was ready to collect in exactly four weeks to the day.

Ross was very helpful and went through everything with us showing us varying models so we could see different interiors and trim level options available, and found exactly what we were looking for.

We’ve had the car a little under 3 weeks and Ross has continued to help us with the many questions we have had as this is our first EV.

This has easily been a real 5 star experience for us and we are extremely happy with our new car, we love our Enyaq thank you Ross 🙏🏻☺️

6 czerwca 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for sharing you feedback - we appreciate you taking the time. Ross is always very proud when he receives such positive comments.

Oceniono na 5 z 5

Wings Peterborough is the place to…

Wings Peterborough is the place to spend your money. The whole team there are fantastic, I normally deal with Dean who always keeps me updated.
They all have a great sense of humour which is something I appreciate.

5 czerwca 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Excellent service

Amaan was friendly and efficient he answered all of our questions and kept us informed throughout the whole process

I would highly recommend Wings of Peterborough

30 kwietnia 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Delivery of our new car.

Earlier this week we had a new car delivered
to us in King's Lynn by Ross Martin.
We found Ross very helpful and extremely
pleasant.

This is the 4th Skoda we have purchased from
Wings and have found the Sales Executives
to be top quality gentlemen (and gentlemen in
the true sense of the world.

Well done Wings.

20 marca 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Satnav update

I needed to update the Satnav in my Octavia. I messaged via Facebook and dealt with Justin who gave me the link to do it. What Skoda don't tell you is you need to use the disk in the car and not replace it with a new sd card. Any way in the end Justin told me to take it in and hopefully he would sort it out which he did very kindly while we waited. Would certainly use Wings if I decide to update the car in the future.

14 marca 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 1 z 5

Knowingly sell brand new cars that leak.

Bought a brand new car from them just after Christmas and we've had water ingress so bad that it drips from the floor mat when you pick it up. Rang service department and the lady assumed the water ingress was in the boot, "because that's where it normally is"! Was excited to get a car that we will keep for years and wouldn't have this kind of stress with but will be handing it back ASAP and never buying a Skoda again.

25 lutego 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for raising your concerns.

We would like to be very clear that we would never knowingly supply a new vehicle with a defect, and we take any report of water ingress extremely seriously.

Occasionally, new vehicles can present unexpected issues after delivery, including water ingress, which can arise from a range of causes and are fully covered under manufacturer warranty. Our standard process in such cases is to inspect the vehicle promptly, identify the source of the concern, and resolve it at no cost to the customer.

The comment made during your initial call was not intended as an assumption or dismissal of your concern. Certain models can experience water ingress in common areas, which is why clarifying questions are often asked to help diagnose the issue efficiently ahead of inspection.

We regret that this matter has caused frustration and disappointment, particularly given your expectations of a new vehicle. We would welcome the opportunity to inspect the car and resolve the issue properly under warranty before any decision is made, and we encourage you to contact us directly so we can do so.

Oceniono na 5 z 5

Fantastic customer service!

The customer service here is fantastic! I would 100% recommend Wings Peterborough if you want a sales team that listen and find exactly what you need. They couldn’t have made it easier for us!

24 stycznia 2024
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Brilliant customer service from the whole team.

We've recently bought our 4th Skoda, the third from Wings in Peterborough. All the staff and Dean in particular, have been unfailingly helpful and courteous in answering any questions, however daft. Despite waiting 9 months for our Kamiq he has kept in touch throughout the process and they have supported us through a difficult time making the whole process as smooth as possible. All credit to the team and to Justin who creates the ethos for this team and who ensures customer loyalty!

29 grudnia 2023
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Exellent experience!

Exellent experience!! Dean lovell was briliant and went above and beyond.

29 września 2023
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

Great Skoda dealer 100% recommend, friendly service and honest

over the last year I have been looking for the right car, its been a tricky challenge and most private sellers and bigger dealerships lacked honestly in their business and it put me off buying my dream car. however I didn't experience anything like that at wings Skoda dealership. they were 100% honest through the entire buying process giving me all possible information I could have asked for!
They were kind and very confident in what they were selling with nothing to hide. which is comforting when you are buying something like a new car. Scott the salesman who sold me my Skoda yeti was an amazing down to earth man with honesty and character that is yet un matched! I recommend anyone looking for a new car to consider coming here first! even if you are not 100% ready to buy, they will advise and help out.

8 lipca 2023
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

Oceniono na 5 z 5

New Skoda Superb - From Wings

I picked up my new Škoda Superb from Wings Škoda King’s Lynn on 24th May 2023. This is my first new car I have bought from them. I have also bought a used car from them previously and the team there have been an absolute pleasure to deal with throughout. The Superb is exactly what the name says – superb. The car is fantastic to drive, quality in every detail and great value for money – and while we looked around, we found for the amount of car you get for the money it is difficult to beat.
When you have found a car, I often find trust, confidence and reliability in a dealership is not always easy to find. This was the first thing I found easily at Wings Škoda Kings Lynn. I dealt with several of their team Ross first, then Scott, Ryan, and Rohan. I met others there, but it seems all were similarly trained. When compared with other dealerships I tried at the time I found their approach refreshingly honest, knowledgeable, and genuinely enthusiastic and this together with a great car made buying it a no brainer.
There was no hard sell Ross, Scott and the team made sure you had every bit of information from which to decide if you wanted a car, could afford it and what price you would get for your own vehicle. Any questions you had they were able to get an answer for – and I was given the courtesy of as much time as I wanted for my own thoughts (that and plenty of coffee).
I ordered the car back in November last year when delays to new cars was high, the team kept me up to date throughout with any progress as news came in. The day I got the car was pretty special, and though Ross couldn’t be there Scott admirably went through lots with me before I took possession of this highly equipped car.
I have now had the car a month and Scott has been in touch at least 2 or 3 times to make sure I know all the bells and whistles it has and how to use them, so I can make the most of the car. As I said it is Superb and I would highly recommend both it and the Wings team to buy one from. Don’t be reticent to go see them, having met most of them including the sales manager, you will be made to feel very welcome and invited to view and try what they have – no pushing. A great team you can trust and a quality car – love mine.
Thanks to you all

24 maja 2023
Opinia niezależna
Logo Wings Skoda

Odpowiedź od Wings Skoda

Thank you for taking the time to leave a review and for choosing Wings Škoda Peterborough.

We’re pleased to see your positive feedback and appreciate you sharing your experience with us. Delivering a professional, transparent, and customer-focused service remains a priority for our team, and feedback like this is always valued.

Thank you again for your support.

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