No login visible on their website whatsoever and they never reply to emails for support. A shame really as 90% of clients came through them some 10 years ago when i was using them and other like Airbn... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I tried to make three reservations thru Wimdu for last August. Two were OK, the third one they could not process my credit card, told me it was some third party's fault, refused further help. So... Zobacz więcej
We rented an apartment in Miami this summer, payed in full, received all confirmation emails from Wimdu med all info but when we arrived in Miami THERE WAS NO APARTMENT. Wimdu does not take any respo... Zobacz więcej
Not in every case, but there are frauds going on!! It must bee some it-ingeneer of the page, or so. Otherwise i can't explain how there pop up false apartments with lots of positive reviews on it... Zobacz więcej
Informacje dotyczące firmy
O Wimdu
Informacje przekazane przez różne źródła zewnętrzne
More than 350,000 apartments and holiday homes worldwide
Dane kontaktowe
Stadtberger Str. 99, 86157, Augsburg, Stany Zjednoczone
- information@wimdu-meta.com
- wimdu.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Poor version of AirBnb, stay away, a scam for hosts
They don't just provide no service (no enquiries in months), but being forced to cancel a booking a long time ago they demanded for a cancellation fee.
They said they were going to withold it from future bookings.
Now, since they're basically just a very poor bad copy of AirBnb (I guess they are also experiencing cash-flow problems...), they sent me an invoice requesting the payment! So, since they're not able to do what they're suppose to do (= allow hosts to receive booking enquiries – the very basic service they shoud provide!) they now try to get some cash out of their main clients: hosts.
Stay away.
Surprisingly successful!
Booked flight for short break in Barcelona. All the conventional hotel booking comparison sites showed really cheap deals NONE OF WHICH WAS AVAILABLE. Found WIMDU by accident. Will now go this route every time. Seamless experience and perfect accommodation for our modest needs. Everything from booking to gaining entrance to the duplex worked perfectly. Our "host" also helped by providing local travel information and detailed advice. Great experience.
Wimdu - good site to rent flats
Fast and efficient site to rent flats, they charge you immediately after the booking but after that they help you with arrangements with the local dealer or landlord.
Wimdu - Apartment stay in Köln, Germany
I found the apartment after a quick search on Wimdu for the dates I needed. Feedback for the apartment was excellent and I went ahead with the booking. The process was very easy to follow and confirmation and contact with the host was straightforward throughout the booking process. This was my first time using Wimdu, it won't be my last. I'd highly recommend them to others!
And they're just telling me this now?
I've had my listing on Wimdu for several months, and all this time I had my listing as "the whole upstairs as one room" - that is the two upstairs bedrooms and the bathroom - as one whole room. I thought this would go well as many travelers do not like sharing a bathroom or other common area with other strangers. Also the two-room setup would work well with families. I am a single woman living alone and I also do not feel comfortable with two groups of strangers in my home. Wimdu just now tells me - after I've already had a couple guests - that I must create separate listings for each room. What?? I may as well remove my listing as if guests see they have to share a bathroom and the rest of the house with other strangers - they may not like it, and I will probably not get any bookings. I also risk the two groups of travelers not getting along - which can lead to horror stories.
Run far from Wimdu
Find an alternative to Wimdu. It is one of the most ridiculous companies I've ever made the mistake of using. I booked an apartment in Munich for 8 people only to have the host say that they 'upgraded' us to another apartment. After days of asking to see the new place, I finally get photos and the 'upgraded' place is terrible and only has one bed. Horrible host! Later when I told her that there is absolutely no chance that we were going to stay there and asked if the original apartment was still available, she said “you will not find anything better” and that we should cancel.
But when I contacted wimdu about the situation and to get my 2100 dollars refunded, there is complete silence. No phone number and no one to talk to. And it's been weeks and I sent multiple emails. In the meantime, we booked a new apartment through airbnb.
All of a sudden, Karla, the host asks if we are ready for our stay. WHAT? She told me to cancel! At the same time, someone from Wimdu finally contacted me and told me that Karla never said the apartment wasn’t available, that she wanted to upgrade us and that the original one was available for us the entire time. It was like they were teaming up against me to make me feel like I lost my mind. I pointed out the multiple parts of our conversation where Karla said that we need to cancel the apartment. They twisted it so that it sounded like I made an ultimatum for an early check-in or would cancel. At this point, I was tired of Wimdu and the host and the back and forth emails and asked multiple times to cancel. It never happened.
When you call Wimdu, you get an answering machine. There is no real person to talk to. There is no customer service. This whole website is a scam. Do not use it. I made the mistake of using it and threw $2100 dollars in the trash with no remorse on Wimdu’s part. There are plenty of apartment rental companies out there that are good and trustworthy companies. Wimdu is NOT one of them.
Moral of the story is to run far away from Wimdu and their hosts and their apartments so you don’t end up losing significant amounts of money.
After years, ad and account deleted without explanation
I had an ad on WImdu since years, with many successful bookings. Recently I had my ad removed without explanation. Also a booking was cancelled, my guest was shocked and I lost lot of money.
The support refused to give any explanation, just that my ad (online since years and with paid features) did not conform to standards.
I created another ad and my account was deleted without notice.
It's unacceptable, Wimdu is dishonest and rude with his most valued owners!
Avois this company at any cost!!
Wimdu. Apartamento torrox(Paul)
Es muy bonito,tranquilo,comodo,bien equipado,la piscina una maravilla,yo he pasado unos dias con mi niño,y la verdad que muy contentos,tanto Paul como Reni son un encanto,agradables y atentos. Una estancia muy muy buena.
Horrible customer service, bad review system
I booked a place using Wimdu. It was a complete dump, we had to wait outside the door to be let in, and there were both yellow and red body fluids on the sheets. No breakfast was offered, and we didn't ask. Instead, we contacted Wimdu as we didn't receive what we paid for an felt unsafe.
Wimdu promised to get back to us the next day with a replacement, so we had to stay in dirty sheets the first night. I called back many times, but they only got back to us with a 25% refund after we left! No apology, despite the pictures I attached. I wrote a review about the host and as a result, got called a liar on my profile. On Airbnb, the reviews are only shared once both parties have written one.
Zero Human Quality!
I have had couple apartments to rent over wimdu (homeaway) they have several website online, though they are all same company. I received a booking and informed that the guest paid the total amount. Guest checked in on June 20th for 3 weeks and checked out on 3 weeks later. In my Dashboard, I have a message that I will be receiving my money after 5-7 business days. I wait. I wait. No money. I called them. I got a response that saying the credit card was duplicated so I will not be receiving money. I told them that I'ts not my responsibility. I have done my cutie by providing a very nice accommodation. They told me that they have sent me an email about the the issue on 2nd of July (which means the guest was already staying in my apartment over 10 nights). I looked into my emails. They sent warning email on July 2nd however they have sent to my personal email account and that email went to junk email box. I told them why I did not receive the information from my wimdu dashboard or my reservation email account, which I receive the booking requests... I have been told that booking and accountings are 2 different companies and they won't share all the information (Nonsense). I debated about at least Wimdu is responsible paying 10 night stay, which guest was already in my apartment 10 days when I have received the "warning email"... They have done nothing. I did not paid my money. They say it is in our policy" if the credit card declined that's mean the host have to absorbed the entire lost" . it's not fair, it is not a decent company. Stay away from them. Guest either host are not protected. Selfish, BS company. Never, ever recommend to anybody... I hope they bankrupt very soon. Additionally, guest broke my headboard, stolen one of my linen set...
HORRIBLE DO NOT BOOK WITH WIMDU
I had an awful experience with wimdu.I've booked an apartment in Amsterdam. First of all,the host was not there on my arrival.I had to stress to find the keys to enter the apartment that were hidden in the garden.Once I finally entered the apartment,one of the neighbor told me that the host was renting illegally and he would have called the police.It was humiliating. The apartment itself was nice but very unclean. Bedroom sheets never changed or washed.Now that I wish to complaint to someone,there's nobody to contact.They only want your money,no customer service,no care about guests. Don't trust this company,don't book with wimdu is my recomendation.Horrible and extra poor service.
Disgraceful company
Do not book with this company, if you have any problems you will be left to try and resolve them yourself. They provide no after care or assistance, ignore your emails, there is no contact number and no means to claim against owners if you have problems like we did. They're happy to take their 15% commission, but they do not care about you once they have it.
Beware
Nowadays is completely a disaster
They don´t have a telephone to contact to. Even they don´t replay you on Wimdu. They haven´t payed me me last reservation. Completely dissapointing.
Clearly a very good service with very good customer service too.
Wimdu.de advertised on TV one night and I realised there was a potential alternative to Air B&B.
I found the website easier to navigate and made three bookings in Stockholm with clear and full information about the cancellation procedures and costs. Then when I did cancel and I did have a few questions, I was got in touch with Customer service team who replied with in the day or at a maximum of 48 hours to support my enquiry and reassure me about things relating to finer detail.
I found this to be great service and had an excellent time in Stockholm too.
Neville
Scam merchants
These people have tried to take a commision for a booking for our B&B and we have never heardof them before and are fully booked for the period concerned. Their subsequent e.mail to us says they will take 11 euros commision from the booking but if we do not accept within 4 hours a negative point will be put against our profile - which they have stolen from our website.
Basically these people are muggers!
When we complained, Wimdu told us we had asked them to represent us in 2011, but they will take down our profile in 2 days. 5 days later our B&B is still shown on their website. If, as they say, we registered with them iin 2011, it means 4 years have gone by with no bookings. If, as we maintain, we've never been in contact with them before last week, they have stolen our details and tried to blackmail us into honouring a booking they took without any knowledge of whether the room was available or not.
Either way, I suggest that nobody books with them as you will be risking your money needlessly.
great website...easy to use
Easy to navigate website - well designed. Found a great property to rent in Barcelona. Would recommend ensuring availability dates are updated regularly as many were out of date.
Wimdu review
Excellent website and company. Yet to encounter a problem and have recommended you several times!!
Terrible service
Beware of using Wimdu. Despite having booked some two months ago and paid for our accomodation in full, our host cancelled our booking (having double booked with someone else!) three days before we arrived in Budapest in peak season. Wimdus' customer service number didn't answer several times and I had to leave messages and emails. When I finally got on to them they said they would sort everything out for us but eventually came back to us to say they could not do anything for us and recommended that we look on Booking.com. This caused unnecessary distress and worry for our family. I now await my refund and will be very interested to see how long it takes them to organise this.
No compassion, what is their fee even for?
Whilst at the airport ready for our holiday we got a phone call to say our accommodation wasn't available! They said they would find something suitable for us by the time we had got to Portugal. So not a great start!
I came off the flight to an email with 3 hotels for different parts of the trip (who wants to change hotel every day while away and we didn't want a hotel we had booked an apartment for self catering!) regardless by the time I got off my flight those options were booked anyway. I had assumed that they were taking care of all bookings as they had our money. To make clear I am disgusted at this level of service they 'provide'
How were we to book a hotel when it will take 5 days to get our money back? To make clear we also had a 6 year old with us which is what makes me so upset at the lack of compassion and help they provided to us
We are a family now stranded in Portugal. It is a joke. All because the 'host' messed up our original booking. I have to hope they will be removing him from the site.
This 'company' charge a 'fee' yet don't actually do any work... How utterly disappointing this entire thing has been.
So we now have nowhere to stay... No money to book somewhere else and even if we did book a hotel we expected self catering so this will be 3 times the expense. They won't do anything to help reimburse. NEVER use this company your holiday will be ruined
a poor excuse for a company
I recently rented a property through them. I had a serious problem with the apartment I rented as basic services like internet and A/C were not wokring properly. I asked for a partial refund and after weeks still no response form wimdu.
I had a similar situation nce with Air B and B and they resolved it for me within a week.
what a difference. never again Wimdu!!!
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