Wimdu Recenzje 

My husband and I rented an apartment in Barcelona ( a risky place to go at the moment. Beautiful and everything but not sure if it's worth it.) We were got there and went to get a snack and were out for one hour and the apartment got broken into. A lot of our things were stolen, ranging from a laptop to a camera, to our passports. The owners of the place were very surprised and were very helpful getting us help from the police and showed us where to get our emergency passports. They felt that the company, Wimdu, would be able to cover some of the loss with the company insurance. We weren't expecting much but it's been over a month since we've heard back from the girls about anything. All I want is a yes or a no on weather they could cover anything with the insurance.

I don't blame our hosts as much as Wimdu, who should be able to have something to help cover their customers. They have been unresponsive and dismissive, we had a much better time using airbnb.

I tried to book apartments through wimdu few times and all the time unsuccessfully only because they provide one price,and in reality its different.
I just made booking,wait 24h for confirmation,while waiting maybe loosing chance to book something better or at least where price is correct,and after they send you message with apologies that sorry it was declined because price was not updated for the dates you've choose
So i would say they should do it properly,with updates everyday or not do it at all...

After having the guests from hell. I still have not been paid due to complaints policy one member of staff was very rude to me despite me going though trauma because of their guests. I am coming off. airbnb is a much more reliable and professional service. DON'T BOOK WITH WIMDU , hosts are not supported. I will have to wait while they decide to pay me for guests that I almost had to call the police about. Rude old guys, south African bankers, storming in to my bedroom, eatin all our food, being VERY rude. They are still investigating?

HACKER/FRAUD On WIMDU -Management knows - but does nothing, and run away from taking responsability.
We booked through Agent house on Mallorca, which we found on Wimdu HomePage. The person/house was FRAUD, and we lost a lot of money (2 families). Wimdu removed house and agent immediately, but dont want to refund us the money. Look further back on Trustpilot -exactly same thing happend to other families earlier in 2015. Poor management that knows they have a leak in there system, but keep on selling, and does not take responsability for there product. Be carefull, and even better: BOOK SOMEWHERE ELSE.

I had a very good experience with Wimdu! I found it extremely easy to book the apartment in Prague (booked from Saturday to Friday). The apartment was literally 200 yards or so from the new metro station at Nadrazi Velesalvin, which is the destination of the 119 bus from the airport. (The trams - 20 and 26 - also go from this point into the city.) I had estimated my time of arrival to within half an hour, assuming that my flight landed on time. In the event I was a few minutes earlier, but my host was ready waiting to show me round the apartment, to answer any questions, and to give me the keys. I also had his mobile phone number to use in the event of any problems, though my stay was entirely problem-free! This was my fifth visit to Prague, but my first with Wimdu, and I would certainly consider using them again in the future.

We tried to book a property in Setbal peninsula, Portugal, which appeared available on Wimdu site. After paying at time of our enquiry booking was declined as property not available, but payment quickly returned.Would have been better if calendar had been kept up to date.

Reading everyones reviews below, i didn't have any problems so i can't comment on that.
I found it easy to find somewhere to stay and the cost was a huge saving from other hotels.
The vendor had described everything well and it was nice and clean plus spacious.
The only reason i didn't give 5 stars was because the outside looked very worse for wear and Google earth didnt show how bad it looked. The upside was everything inside was great!

I was charged twice in a span of 5 hours. The owner refused my request but they proceeded to charge me another time. I have emailed them but they have not gotten back to me. Very disappointed and scared that I have been scammed.

My friends and I stayed in an apartment in Barcelona, that we had booked through wimdu for one week, and had paid in advance. The apartment was in a great location (near Juame 1 metro) and was very nice. However on the forth night while we were out, we were called and informed that the plumbing broke and water was leaking into the downstairs apartment. We returned to the apartment to find the water had been switched off and there were plumbers working who had been let in. The water remained off that night (no toilet, shower, sink etc). The woman who rented us the apartment (Angela) apparently lived in Italy. She texted us and said it would be fixed by the next day. The next day however, after a few hours of plumbers coming in and out, it was not fixed and we were told the we would have to vacate the apartment as there was no water. The apartment owner refused to speak to us on the phone despite several attempts at calling. instead she texted us to tell us she had booked us a hostel. We did not want to stay in a hostel and told her that she should please find us another apartment. She refused. At this point we called Wimdu "customer support". After waiting for a long time for them to call back, they said there was nothing they could, despite our accommodation being uninhabitable and the landlady very unreasonable. They said that they can only refund or help within 24 hours of check-in! Meanwhile, after multiple texts (the owner would still not answer the phone, only text) the owner admitted to us that she did not have insurance for the apartment, which is completely illegal in Barcelona. Wimdu obviously does not check that all of their users are legal/insured. We also found out from the neighbour, that this is not the first time this has happened. The owner has a recurring problem with the plumbing and continues to rent the apartment, despite people having to move out half way through their stay. We were also told that the owner always refuses to find suitable alternative accommodation for her customers. We ended up having to stay in an absolutely disgusting hostel (and paid a lot of money to get there via taxi), two of us slept in a double bed and one on a piece of foam mattress on the floor. The apartment owner had not even paid for the hostel and when we arrived we had to try and contact her to ask pay for the room! She eventually paid, but not the full amount. We had to pay towards the cost of the hostel. She refused to answer us when we asked her to refund the cost of the remaining nights not spent in the apartment.
I am so disappointed with Wimdu. Firstly, for allowing such a person to rent via their site - despite having no insurance and also having a terrible history of scamming! And secondly, for giving us absolutely NO support during this entire unfair and distressing ordeal. I will definitly be reporting Wimdu, and this apartment owner, to the tourism authorities in Barcelona.
I would NOT recommend Wimdu to anyone! It is not a secure service and and provides very little to no customer support.

I booked that studio in Berlin 1 and 1/2 months ago, last thursday the host wrote me asking me to cancel the booking as she wants to cancel and she doesn't want to pay the cancellation fees, as it is specify on the Wimdu website I sent an email to support letting them know the problem and I sent another email to my host telling her that I had contacted Wimdu and that I won't cancel the booking and if she wanted she needed to do it. So far I didn't hear from any of them I am travelling in 4 days to Berlin and I don't know if I have a place to stay in, almost all hotels are full and the remains are really expensive. I think the behavious or both Wimdu and the host are unacceptable. It is my first booking with them and it will be the last!!!

Totally unsafe, dreadful, shocking, dire. There you go you have been warned

I traveled between 9 European cities; Berlin, Rome, Milan, Munich, Zurich, Paris, London, Glasgow, and Dublin, across the span of 3 months last summer (May-August). The accommodations continually exceeded expectations and the hosts were wonderful. I recommend wimdu to anyone who wants to get more cultural exposure out of travel, and at an excellent savings.

They are thieves, it's one big scam. We lost hundreds of euro's!

Oh dear where to start, property was not in a fit state to rent out, we grew concerned when bizarre messages from the owner started coming the week before,such as you are not planning a party are you ? , we did say no kitchen but now no lounge as well , so as to not ruin our weekend plans we did indeed turn up early to find work men on site amidst the scaffolding and the building work on going, we made alternative arrangements for us logged with wimdu and moved on.
So that was the property, what happened next was worse, we only wanted our money back no extra for inconvience but our money back for a property that was in a state of disrepair, wimdu after 3 weeks and various emails offered me a 50 euro voucher off my next booking, the reason being we had turned up too early for the owner to get the house ready , so in two hours they planned to re carpet the stairs finish mopping the floor, clean the floor , mend the roof , remove the scaffolding etc etc
Avoid wimdu plus this property in b19

Avoid avoid avoid

We were supposed to stay in a house in Birmingham for a weekend in May. When we arrived at the property it was surrounded by scaffolding and we were unable to park on the driveway as the workmen were ripping off the roof and throwing it on the drive.
After 10 minutes of knocking the landlord came to the door with his trousers rolled up... A bit strange. He asked us to come back in 5 minutes.
When we returned he had found his socks and shoes and started to show us around. There was no lounge or kitchen as these had not been finished. The carpet on the stairs had been ripped up and there were holes in the ceiling where the roof had failed and water had poured through. The landlord had been ankle deep in water, hence he had rolled his trousers up, using a mop and bucket to stem the tide.
We walked out and found alternative accommodation at double the price.
We called Wimdu and amazingly we got no response but left a voicemail. Eventually they got back to us and asked us to send through an account of events and some pictures.
Below is a copy of their 'amazing' response:

"We consider the pictures you sent and evaluated your complaint, and regarding the constructions are outside the house and not inside, we can not say the accommodation was not suitable. Also, the host confirmed you arrived earlier than the check-in time agreed, and the operators where still finishing the works.
We consider a compensation of 50 EUR voucher discount that you can use when you want to book with us again.
Please, accept this voucher as a goodwill from us. Your voucher code is: xxxxxxx (minimum amount of booking 100 EUR).
Thank you very much for report your experience, which helps to build the website everyday."

Yes we arrived 30 minutes early than stated - In 30 minutes they would have finished the kitchen, lounge, repaired the roof, removed all water/damp and then finally taken down the scaffolding.

This company is a joke and we are taking legal action against them - be warned these guys are truly useless and should not be in business. They offer their customers absolutely nothing.

My experience with Wimdu
I booked accommodation in February 2015 through Wimdu in Malta for the summer. The price, Eur 250, was blocked on my bank account. In early May 2015 my host cancelled my booking. I followed Wimdu’s instructions and immediately contacted the Support Team– actually several times because apart from automatic replies I haven’t heard from them. My first e-mail went about 10 days ago, my last 5 days ago. (The website says they have a 24/7 support service, and that they take cancellation by host very seriously.) My money has not been refunded, no help has been offered, no contact has been made, whatsoever. None of the telephone numbers /e-mail addresses found in various databases on internet work / are answered.
What Wimdu does is OUTRAGEOUS! They are a bunch of THIEVES!
I am contacting the European Consumer Center.

End of the story: Wimdu finally contacted me - two days after I posted my review here and on several other review sites. And in another week they refunded my money.
Their whole approach gave the impression that they were prepared to ignore me forever and keep my money, which only did not happen because I took action.

Absolutely no telephone support when things go wrong.

A very bad Customer Service, slow in reply and totally unhelpful. If you have any problem with the landlord then you are on your own, they will not help you at all. The only thing they will suggest, after a long waiting for reply (24hours plus is a norm), is to cancel your booking - just because they will take a charge of about £50!
So simply speaking AVOID them, there is thousands of website around letting flats directly (Wimdu is intermediate service) and Wimdu is not as cheap as it claims.

At this point Wimdu is a fraud. They do not pay property owners and do not respond to customer service requests. They also do not have a phone number that functions.