This company is a complete joke. Once you pay, you are at the mercy of the seller. There is no authenticity whatsoever. Buyers Beware!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
DONT GO NEAR THESE PEOPLE.ASKED THEM TO CONSIGN ITEMS I HAD IN STORAGE.INDICATED OK & ASKED FOR THE ADDRESS WHICH I SENT IMMEDIATELY THEN HEARD NOT A WORD FROM ROBIN GRAY DESPITE 3 REMINDER EMAILS... Zobacz więcej
I’m an experienced buyer that purchases hundreds of lots per week from various auctioneers. William George had a lot that stated in the terms it could be collected, which appears to be a mistake... Zobacz więcej
Beware of pallets of 'unchecked returns'. I bought a pallet of 'unchecked' John Lewis returns that had any saleable items removed. It listed items that on arrival were damaged beyond repair - teapot w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
William George online auctions and sales house – We put customer service first. William George is one of the UK’s most trusted online auction houses, specialising in - Retail Returns - Surplus Stock - Luxury Watches, Classic Cars, Antiques and Collectables, Plant and Machinery, Trade Stocks and Liquidations, High Street Goods and much more.
Dane kontaktowe
Peterborough, Zjednoczone Królestwo
- contact@williamgeorge.com
- williamgeorge.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bidding was easy
Bidding was easy, payment too.
Delivered fast.
Very happy with my lots.
Thank you 😊

Odpowiedź od William George
Awful buyer beware!!!
Awful buyer beware!!!
John Lewis returns pallet delivered £480.00
Smashed ornaments x3
Broken storage boxes x3
Broken bin x1
Broken coffee pot well use
Broken ottoman
Cracked glasses
Smashed diffuser
Quilt with a hole in
Bent clothes airer
Broken clocks x2
Missing item
It is Morally wrong to send broken items they have no value.
The star is for Ellie who offered me £80 for the bin and the storage boxes

Odpowiedź od William George
Great Customer Service
Had an issue with my delivery and the customer service were quick to resolve the issue.

Odpowiedź od William George
First Class Service
Sold an item by auction for the first time recently.
Simone and the team at William George have been excellent to deal with answering any questions I had straight away.
Will be using William George to buy and sell in the future.

Odpowiedź od William George
Watch auction
Purchased a watch as a gift via a recent specialist auction at William George. Registration and payment were really simple. Contact with the seller was excellent. All in all, a very easy and enjoyable experience.

Odpowiedź od William George
I would again like to thank Sarah for…
I would again like to thank Sarah for sorting out my complaint. I have not received the toilet but I have now had the money back in full. This has not been a good experience for my first time buying from an auction site. Hopefully if I do buy again it will be an easier process. Thank you William George Auctions for your patience and perseverance.

Odpowiedź od William George
Pallet with missing items but quickly sorted
My pallet was received with missing items but Ellie quickly responded to my query and offered some money back as compensation.

Odpowiedź od William George
Invoice queries and missing goods
I've had a couple of interactions with Sarah who has been very responsive. You hope that things go smoothly but inevitably sometime things go wrong and it is good to know that WG take customer service so seriously. Both queries were dealt quickly and efficiently and to my satisfaction.

Odpowiedź od William George
Ellie was really helpful when enquiring…
Ellie was really helpful when enquiring about invoice. As a first time buyer I wasn't sure what to do after I had won a lot. Thank you Ellie. I look forward to receiving the goods.

Odpowiedź od William George
Sarah was very helpful and went above…
Sarah was very helpful and went above and beyond.

Odpowiedź od William George
Used to ebay but this is much more…
Used to ebay but this is much more fun!! William George auctions (online) is great to use and there are some excellent bargains to be had. Just a word of warning, the added buyers premium, VAT etc and potentially delivery cost will in most cases cost more than the lot itself. make sure you include that into your calculations.

Odpowiedź od William George
Having received my pallet with major…
Having received my pallet with major items missing was the best way to experience my first time buying with WG (LW).
However, Sarah was extremely helpful and was able to deal with the matter professionally and efficiently. Great customer services!

Odpowiedź od William George
Pleasant and speedy response to…
Pleasant and speedy response to questions. Excellent communication regarding process of buying & delivery.

Odpowiedź od William George
Really great human customer service
Although the initial Bot gives you limited options, keep going and you get to speak to a human being. This is the best web chat experience I have had, friendly and helpful staff- well done WG. I buy a lot of your stuff and am really impressed with the quality.

Odpowiedź od William George
Efficient and Responsive
Have always found WG efficient and responsive and have had absolutely no problems buying from their auctions or their handling of any shipping.

Odpowiedź od William George
Rock on WG.
William george rocks bought item for third of the price delivery was spot on right to doorstep will defo use again.

Odpowiedź od William George
Everything you could hope for from an auction company.
Everything you could hope for from an auction company. They really do look after you from start to finish. I found every step of the process of buying via online auction with them to be simple and straightforward, and the after sales service was brilliant, and I would recommend them in a heartbeat.

Odpowiedź od William George
Next Generation Auction House
I am an old hand at auctions, but have just done my first purchase at William George. I must say that the whole experience is a league above the usual auctions. all very streamlined and efficient, and fully embracing technology to the customer's advantage. However, more than anything, their customer service is excellent. I needed to radically change delivery instructions ahead of Xmas and they were only too happy to oblige. Highly recommended, and Sarah deserves a special mention.

Odpowiedź od William George
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







